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 | 3617 N Grand Ave E, Springfield, IL, 62702 |
 | Local moves, Long-distance moves, Junk removal See More |
This listing has been claimed by Alpha Moving Assistancebased on 296+ data points
| Mattoon, IL, 61938 |
| Full Service Moves (Truck & Labor) sometimes available upon request, One Moving Assistant, Two Moving Assistants See More |
| 3601 Mayflower Dr, Springfield, IL, 62711 |
 | License Info
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| Cheap moving services, Local moving services, Long-distance moving services See More |
based on 1,211+ data points
| 210 N Grand Ave W, Springfield, IL, 62702 |
| License Info |
| Local moving, Junk removal, Storage See More |
based on 268+ data points
| Leland Grove, IL, 62704 |
| License Info
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| ```, Welcome to QuickMove Your Trusted Moving Partner, See More |
based on 334+ data points
| 709 N Lincoln Ave, Springfield, IL, 62702 |
| License Info
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About Father & Son Moving & Hauling
Father & Son Moving and Hauling is a family-owned and operated business that has been serving Central Illinois since 2019. It offers in-town and out-of-town moves for residential and commercial customers. Whether you’re moving within a city or between cities, you can have a full range of services at your fingertips, including packing and unpacking services, loading and unloading assistance, moving supplies, junk removal, and large-item moving for hot tubs, pianos, couches, and mattresses. Father & Son movers are licensed by state authorities to ensure quality work with every client they serve. Their rates are always reasonable, and they offer free estimates for all moves. Father & Son Moving and Hauling is based in Springfield, IL. It is open every day, so don’t hesitate to give them a call if you need anything.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.37/10 | |
| Punctuality | 9.53/10 | |
| Affordability | 9.28/10 | |
| Communication | 9.15/10 | |
| Stick to Prices | 9.03/10 | |
| Speed | 9.45/10 | |
| Friendliness | 9.43/10 | |
| Will Hire Again | 9.16/10 | |
| Professionalism | 9.03/10 | |
| Conflict Handling | 5.7/10 | |
| Precision & Care | 8.64/10 |
Recent Customer Reviews Mention...
Quality “great work by movers” “these gentlemen were very friendly, respectful” “Jeremy and his son did great work” “best moving experience we've ever had” “hard and honest workers” “couldn't have been happier with the service” “Very nice to deal with and would use them again” “Hard working service, no damage, and personable” “my experience was nothing short of outstanding” “great experience with the entire move” |
Punctuality “they were prompt and here when they said” “showed up the same day we called them” “they arrived early” “Made a deal within 1 day, implies punctuality” “arrived promptly on the scheduled day” “they responded and delivered everything quickly” “were courteous and on time” “met the next morning after last-minute call” “arrived promptly on the scheduled date and time” “Showed up on time” |
Affordability “saved me a lot of money” “No hidden fees mentioned, suggests good affordability” “pricing was competitive, no hidden costs” “cost beat out others called” “offered a reasonable rate” “gave me a great price” “Very reasonable rates” “very reasonable people on cost effectiveness” “fair” “affordable” |
Communication “if you text them, they get back to you very quickly” “Answered my inquiry quickly and kept me updated” “Personable service implies good communication” “addressed any concerns or questions I had” “easy to deal with” “Jeremy took the time to walk me through the process” “very compassionate and communicative” “Several guys communicated well during the move” “very responsive” “understanding my situation” |
Stick to Prices “provided me with a detailed estimate upfront” “No mention of hidden fees, so stuck to quoted prices” “no mention of price changes” “rough estimate was honored with a great price” “took some off the bill” “Jeremy gave me a quote and I paid that exact amount” “honest quote with no surprise fees” “Met the high bid” “Quote did not change, paid what was quoted” “charged the original estimate” |
Speed “do things fast” “got the job done quickly” “completed the move efficiently and swiftly” “Service was fast” “packed and moved everything swiftly” “Fast and speedy service” “in and out of our apartment within minutes” “everything moved within an hour and a half span” “impressed with the speed of packing and unpacking” “They were fast” |
Friendliness “very friendly, respectful and accommodating” “extremely professional and beyond courteous” “courteous and friendly demeanor” “the guys were great” “Personable service implies friendliness” “impressed and highly recommend them” “were courteous” “very trustworthy and professional” “always polite and courteous” “Honest looking guys implies friendliness” |
Will Hire Again “wouldn't hire again” “highly recommend” “would hire Jeremy and his son again” “cannot recommend them enough” “would definitely call this mover again” “cannot recommend enough and felt completely satisfied” “Would recommend them and would use them again” “helped me out of a jam and would hire again” “Implied satisfaction means would hire again” “highly recommend” |
Professionalism “extremely professional” “hard and honest workers” “Professional movers knowing how to take care” “demonstrated professionalism throughout the move” “very trustworthy and professional” “crew was professional” “Conducted themselves professionally during the move” “crew were very respectful” “Professional” “service was professional” |
Conflict Handling “company did not rectify the issue of missing items” “went above and beyond for me” “took some off the bill indicating willingness” “spent the move arguing, not resolving issues” “misunderstanding not resolved effectively” “went above and beyond to complete the job” “went above and beyond to complete the job” “offer to repair a damaged chest” “Jeremy genuinely cares and ensured I got my UHaul as promised” |
Precision & Care “stuff got banged up” “They took care of my items with no damage” “handling each piece of furniture with the utmost care” “items were perfectly intact” “carefully packed up all possessions” “Moved my stuff without any incident” “Not an item was broken or scratched” “took extra care in moving our furniture” “furniture scratched and gouged” “took care of all our property” |
Pros & Cons
- Quick and efficient service
- Professional and courteous team
- Competitive pricing with no hidden fees
- Responsive and excellent communication
- Some belongings got banged up
- Use of obscene language by the crew
- Some instances of arguing and not resolving issues
- Rare cases of furniture scratched and gouged
Customer Insights
Local Move Duration: 1.25 hours from 4 reviews
Great Crew Members
| Jeremy | praised for great help with moving piano |
| Jeremy | Jeremy ensured an organized and prompt start to the move |
| Jeremy | came to the house to look things over |
| Jeremy | took my call after hours and provided great service |
| Jeremy | Jeremy and crew did a great job |
About Alpha Moving Assistance
Alpha Moving Assistance is a reliable moving labor provider based in Central Illinois and the Chicagoland area. Offering services such as providing extra muscle for loading and unloading furniture and boxes. Their key differentiator is their partnership with college student-athletes from various universities, who offer muscle, education, and physical and mental toughness. Customers need to provide the moving truck, trailer, van, or pod, while Alpha provides the labor. They offer different team sizes depending on the moving requirements, making them one of the options to consider when looking into movers in Springfield, IL. Their service areas include Macon, Sangamon, Champaign, Mclean, DeWitt, Christian, Shelby, Moultrie, Logan, Cook, Dupage, Will, Kane, and Lake counties.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.18/10 | |
| Punctuality | 9.19/10 | |
| Affordability | 8.72/10 | |
| Communication | 8.28/10 | |
| Speed | 9.41/10 | |
| Friendliness | 9.61/10 | |
| Will Hire Again | 8.73/10 | |
| Professionalism | 9.04/10 | |
| Conflict Handling | 5.56/10 | |
| Precision & Care | 7.92/10 |
Recent Customer Reviews Mention...
Quality “On time and worked hard” “team went above and beyond my expectations” “Diontae and Larry did an excellent job” “Travis and Tim were fantastic” “great work by movers” “beautiful packing job and super efficient” “Awesome service at a great rate” “Absolutely wonderful service” “Can’t thank these guys enough!” “Amazing job by Josh and Matt” |
Punctuality “On time” “Showed up 10 minutes early” “showed up a few minutes early” “they were flexible about the timing” “They waited 2 hours for me” “Always is on time” “arrived right on time” “arrived a few minutes early” “They were on time” “they showed up on time” |
Affordability “Travis provided a quote including a truck and labor” “Great rate” “Most reasonable price around” “found the service affordable” “great value for the cost” “at a great price” |
Communication “Josh was great setting this job up” “impressed with communication with Travis” “never responded to multiple calls” “communicated clearly in advance” “Travis called to confirm and check in” “Josh called to verify the info promptly” “extremely nice and professional” “very communicative throughout” “Great customer service” “so easy to schedule helpers” |
Stick to Prices “price was exactly what was quoted” |
Speed “Worked hard” “move was done in a timely manner” “worked super fast” “doing it so fast” “Unloaded truck in about one hour” “Efficient loading process” “saved me an hour by loading up quickly” “move was fast” “move really quickly” “very quick” |
Friendliness “Were eager to get the job done and cool with extra hours” “They were friendly” “Friendly and engaging in conversation” “genuine kindness implies friendliness” “grateful for their helpful and motivated attitudes” “Very polite and hard working” “courteous throughout the move” “Always says “please” and “thank you”” “really sweet guys” “Jake couldn't have been more polite and helpful” |
Will Hire Again “Would definitely recommend them to others” “Helped have a seamless move” “would of course recommend this moving service” “would not hire due to lack of communication” “would thank and mention again” “Could not have done the job without these guys” “helped get things taken care of” “Would definitely hire Josh and Matt again” “Highly recommend!” “would speak highly to their parents, indicating a rehire” |
Professionalism “Overall very professional experience” “were professional and efficient” “Professional behavior throughout the move” “conducted themselves with professionalism” “extremely nice and professional” “Top shelf service indicates professionalism” “Jake was respectful, polite, and worked tirelessly” “very professional crew members” “Crew was professional” “crew was professional” |
Conflict Handling “Went above and beyond with additional help” “went above and beyond to do work not originally planned” “not at all apologetic text after the move” “Alleviated a lot of stress by taking on last minute job” “Unwilling to resolve damages” |
Precision & Care “Took care with my items” “delicate touch with antiques shows great care” “Josh and Mark were careful” “Wonderful attention to handling items” “worked carefully” “they were cautious with my furniture” “They packed up very carefully” “they took great care in handling my valuables” “cracked my tv and couldn't get couch inside” “careful with belongings” |
Pros & Cons
- Super efficient and faster than expected.
- Professional and hard-working crew.
- Arrived on time or even early in many instances.
- Excellent communication and coordination before and during the move.
- Rare cases of damaged furniture and scratched floors.
- Occasional unresponsiveness to communication.
- Infrequent reports of items being damaged.
- Unwilling to resolve issues with damages in some cases.
Customer Insights
Local Move Duration: 2.25 hours from 4 reviews
Great Crew Members
| Travis | Travis ensured a turnkey solution and an excellent move |
| Diontae,Larry,Josh | Diontae and Larry were awesome, Josh was great at arranging |
| Travis | Travis called to confirm and was flexible |
| Travis, Tim | fantastic, professional, and efficient help |
| Travis, Chris, Mitchell | thank you for being able to get everything loaded |
About Underfanger Moving & Storage
Underfanger Moving & Storage, Inc. has been a part of the Springfield community since 1888 providing the surrounding areas with reliable moving services for over a century. During its years of operation, Underfanger Moving & Storage has become known as a dependable choice for families moving down the street or across town. As an agent of Mayflower Transit, it leverages a nationwide network of Springfield, IL movers to help with relocations anywhere in the continental United States. This affiliation with Mayflower also assures that Underfanger Moving & Storage does not rely on day-labor, but employs full-time staff that are drug-screened and background checked.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.92/10 | |
| Punctuality | 8.63/10 | |
| Affordability | 7.99/10 | |
| Communication | 8.37/10 | |
| Stick to Prices | 7.77/10 | |
| Speed | 8.89/10 | |
| Friendliness | 9.29/10 | |
| Will Hire Again | 8.65/10 | |
| Professionalism | 9.25/10 | |
| Precision & Care | 9.16/10 |
Recent Customer Reviews Mention...
Quality “Had a great experience with them” “extremely professional handling of the move” “professional hardworking team and got everything done much faster” “Tom was responsive and kind, great attention to detail” “great service” “Easy to schedule and crew worked quickly” “Simply amazing how well everything was packed & cared for” “very professional and prompt service” “agent treat u so good” “Tom and his team were extremely professional and pleasant” |
Punctuality “Truck arrived on time” “they were prompt” “team showed up on time” “arrived within the appropriate time window” “on time and not a minute late” “arrived as planned” “They never showed up for the scheduled quote.” “all my goods arrived on time” “they were punctual” “were very professional and prompt in their responses” |
Affordability “Hourly rate worked out better than other bids” “reasonable pricing” “price is worth the service” |
Communication “Tom took the time for multiple phone conversations” “Tom was always responsive” “Communication from Tom, Karen, and Pat was great” “great communication with every person” “Tom was very pleasant to work with” “friendly from start to finish” “very helpful and took time to assist” “worked to meet my pick up and drop off needs” “woman on the phone had no interest in assisting” “Called last minute and they fit us in shows good communication” |
Stick to Prices “no issues with quoted prices” “cost came in under estimate” “price quoted was NEVER exceeded” “Paid what was estimated, no surprise charges” |
Speed “got everything done much faster than expected” “Got in and out of both locations quickly” “Completed on time which was time sensitive” “delivery completed in just over an hour” “most efficient company ever” “quick and efficient during the move” |
Friendliness “The moving team was polite” “Tom was very helpful” “All of them had great attitudes” “team were extremely professional and pleasant” “helpful and friendly throughout” “took time to try to help me out” “The men were very professional” “super friendly, full of energy” “men were very professional” “respect and care shown to me” |
Will Hire Again “100% rating” “would recommend them again” “highly recommend and will be my first call” “Will definitely be contacting again” “highly recommend and would hire again” “Will recommend and use again” “would hire again” “would highly recommend” “would definitely hire again” “I highly recommend Underfanger” |
Professionalism “extremely professional crew” “The moving team was professional” “Professional and dependable” “Everything was professionally white glove delivered and unpacked” “very professional crew” “team showed extreme professionalism” “they are professional and know their jobs well” “crew was professional and well-coordinated” “crew was always professional” “The men were very professional” |
Conflict Handling “made sure everything was taken care of” |
Precision & Care “loaded and unloaded furniture with great care” “Everything was professionally white glove delivered and unpacked” “took great care with my belongings” “protected carpets with plastic cling wrap” “The men were careful” “Tried to work around our house shows careful handling” “very considerate with handling everything” “took care with the items” “men were careful” “home and furnishings treated with respect and care” |
Pros & Cons
- Highly professional crew
- Prompt and on-time services
- Exceptional care with belongings
- Efficient and quick move completion
- Rare no-show incidents
- Occasional lack of interest in assisting from office staff
- Infrequent communication issues post-scheduling
- Some cases of unexpected non-show for quotes
Great Crew Members
| Great crew | The crew provided a smooth experience |
| Tom | great family owned facility |
| Chris,was great and worked really hard | |
| Tom | worked with us through the chaos and was part of professional team |
| Pat, Tom, Karen | Great communication, professional delivery, and care for belongings |
About Two Men and a Truck
For over 30 years, Two Men and a Truck has served families and businesses from all over the United States and even globally with all their moving needs. What started with two high school boys and a hand-drawn logo, is now a trusted globally recognized brand that has over 300 locations in the United States, Canada, Ireland, and the United Kingdom with even further growth expected in the years to come. Its location in Central Illinois covers Springfield, IL and the surrounding area with experienced, professional, and reliable movers who always uphold the principles of Two Men and a Truck on every job no matter how big or small.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.32/10 | |
| Punctuality | 8.61/10 | |
| Affordability | 6.48/10 | |
| Communication | 6.42/10 | |
| Stick to Prices | 6.02/10 | |
| Speed | 8.84/10 | |
| Friendliness | 9.17/10 | |
| Will Hire Again | 7.81/10 | |
| Professionalism | 8.02/10 | |
| Conflict Handling | 2.35/10 | |
| Precision & Care | 7.28/10 |
Recent Customer Reviews Mention...
Quality “completely satisfied with the move” “showed up on time” “Chris and Aaron made the day fantastic” “terrible service overall” “they are the worst movers we've ever had” “horrible experience” “excellent customer service from the office team to the movers” “Isaiah and Travis J made the process easy” “complete incompetence and dishonesty” “despite being extremely dissatisfied” |
Punctuality “showed up on time” “they were on-time” “Movers were on time” “showed up on time” “were 10 minutes early” “called to let me know they were coming” “had to wait for 3 hours due to flat tire” “they were on time in Springfield and in North Carolina” “they never got back to me” “asked if they could come early and were proactive” |
Affordability “rates seem unreasonable compared to medical transport costs” “cost over double the estimate” “charged more than the quoted price” “much cheaper than the estimate” “Great price” “cost more than anticipated due to extra hours” “cost me $13,000 for another move” “because the cost was high for incomplete service” “very expensive for just two items and short distance” “Worth every penny” |
Communication “Elizabeth had wonderful communication” “ignored my requests for help” “excellent customer service from the office team” “efficient and communicative” “communicated well with one another” “higher up was incredibly rude” “constantly offering additional help” “courteous, energetic and communicated well” “they were informative” “main office was very quick to communicate” |
Stick to Prices “no unnecessary insurance charges imposed” “overcharged and had hidden fees” “charged an extra $1300” “charged beyond the quote unreasonably” “underestimated the time and quote” “stopped taking my calls over a year” “sent me a refund check for $250 because it is "their discretion"” “stayed within the quoted time” “did not stick to providing complete moving service” “On target with their estimate” |
Speed “stood around vaping” “quick and efficient” “So fast” “quick move” “moved stuff up stairs to be more efficient” “move took 5 hours instead of 2 hours expected” “excuses not to take items to specific rooms” “15 minute breaks driving up charges” “quick” “the movers were quick” |
Friendliness “kids who did the move were good” “were polite” “generally incompetent” “highly recommend this company” “genuinely nice guys” “team was so kind and helpful” “guys were nice enough” “they were kind” “Ben and Charles were courteous” “Cody and Matthew were so efficient and kind” |
Will Hire Again “unlikely to hire again due to cost concerns” “would definitely use their service again” “would not hire again” “do not recommend” “would use this company forever” “definitely not” “would definitely not hire again” “highly recommend this company and would hire again” “would hire again” “would give zero stars if possible” |
Professionalism “very professional” “unprofessional, not prepared, no proper equipment” “lack of professionalism without supervisor” “excellent customer service from the movers” “very professional company” “displayed a level of incompetence and dishonesty” “demonstrated incompetence and lack of accountability” “paid much attention to detail” “knew what they were doing” “Seth and James were professional” |
Conflict Handling “response to pointing out unfairness unsatisfactory” “did not rectify the damage” “not fix it” “refused to offer a discount” “showed no willingness to compensate or resolve issues” “did not offer restitution or show remorse” “only offered $100 for $1500 damage” “higher up was not willing to work with us” “did not address insurance claim properly” “only gave $250 refund for $2500 worth of damage” |
Precision & Care “careful moving my big screen TV and curio cabinet” “Torn side and edges of couch” “damaged furniture and home” “will damage your furniture and your home” “refused to pack everything” “furniture damaged by rain and developed mold” “very thorough in wrapping all items” “failed to safeguard my possessions” “chunks were taken out of my furniture” “they moved furniture carefully” |
Pros & Cons
- Efficient and communicative
- Handled items with care
- Professional and courteous team
- Movers were punctual
- Charged more than the quoted price
- Unresolved issues with damaged goods
- Hidden fees reported by some customers
- Customer service lacked in resolving complaints
Customer Insights
Cost: $ 1158.00 from 10 reviews
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 2.5 hours from 8 reviews
Great Crew Members
| Chris, Aaron | fantastic and made the day stress-free |
| Isaiah, Travis J | efficiency and good communication |
| Seth, James | they were kind, professional, quick, and efficient |
| Ben, Charles | Ben and Charles were fantastic, courteous, and careful |
| Cody, Matthew | efficient and kind and are a plus to the company |
About Hillier Storage & Moving Co.
Hillier Storage & Moving Co. is a company that specializes in shipping, warehousing, and relocation services. It has been serving Springfield, Auburn, and the surrounding areas of Central Illinois for over 100 years. It offers everything you’ll need to get your home or business relocated from packing up your home to unloading at your new location. Hillier Storage & Moving Co. also has storage solutions with state-of-the-art storage facilities and climate control systems to keep your items safe from fluctuations in temperature or humidity levels. For those seeking efficient and secure moving services, Hillier Storage & Moving Co. serves as a fine example of the kind of movers in Springfield, IL you might look to for your moving needs. Its facility also meets and exceeds all international standards with security features like concrete reinforcement walls, motion detection sensors on every floor, and 24/7 security patrols on-site.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.6/10 | |
| Communication | 6.21/10 | |
| Friendliness | 8.25/10 | |
| Will Hire Again | 7.17/10 | |
| Professionalism | 6.73/10 | |
| Precision & Care | 7.84/10 |
Recent Customer Reviews Mention...
Quality “Angie was very pleased with her move” “best moving experience we have ever had” “great work by movers” “Friendly, efficient, communicative, and very hard working” “showed disregard for Illinois mandates and health concerns” “great place for moving help” “Good service received” “great work by movers” “Recommend anyone dealing with Hillier” “excellent experience with Hillier” |
Punctuality “arrived on time” “could care less about when my stuff gets there” |
Affordability “quite a bit lower than other quotes” |
Communication “very responsive” “Richard with Allied as communicator was wonderful” “did not communicate willingness to follow health protocols” “no response to requests” |
Stick to Prices “stood by their word” |
Speed “items arrived quickly” |
Friendliness “they are nice and respectful” “friendly” “were professional, friendly, polite” “Friendly” “refused to comply with a simple request for mask-wearing” “they are great” “Mike and his entire crew were courteous” |
Will Hire Again “would not hesitate to use or recommend them” “could not have been happier” “definitely recommend this company” “would hire again” “wouldn't want to deal with similar issues again” “would definitely not hire again” “would hire again” “always a good time at Hilliers'” “would recommend against this company” “Would recommend anyone dealing with Hillier” |
Professionalism “professional” “were professional” “lack of professionalism by not following health guidelines” “salesman was unprofessional on visit” “Mike & Jeff were extremely professional” “Very unprofessional” “Entire crew were professional” |
Conflict Handling “no resolution after 5 months” |
Precision & Care “items arrived in great condition” “handled our items with care” “Mike & Jeff were extremely careful with our items” “multiple items were broken” “Everything was wrapped and protected” “goods arrived in perfect condition” |
Pros & Cons
- Nice and respectful staff
- Professional and punctual services
- Items arrived quickly and in great condition
- Competitive pricing and excellent communication
- Refused to comply with mask-wearing requests
- Lack of professionalism in following health guidelines
- No resolution for broken items after 5 months
- Some cases of unresponsiveness to requests
Great Crew Members
| Jeff, Jeffrey, Jarad, Frank | went above and beyond disassembling and reassembling |
| Richard | Richard with Allied as communicator was wonderful |
| Mike, Jeff | They provided professional and careful service |
| Mike | Mike and his crew were courteous and professional |
| Clark, Ted | packed us quickly and efficiently |
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.41/10 | |
| Punctuality | 5.96/10 | |
| Affordability | 7.65/10 | |
| Communication | 4.58/10 | |
| Stick to Prices | 3.03/10 | |
| Speed | 8.38/10 | |
| Friendliness | 7.62/10 | |
| Will Hire Again | 7.17/10 | |
| Professionalism | 6.58/10 | |
| Conflict Handling | 2.46/10 | |
| Precision & Care | 6.4/10 |
Recent Customer Reviews Mention...
Quality “easiest move ever” “Excellent experience” “great work by movers” “great experiences with the moving service” “These guys are outstanding” “great work by movers” “recommend this company and would hire again” “Sam and his crew did an amazing job” “Sam and Ricky made everything easy” “Sam and Ricky got the job done quickly” |
Punctuality “On time” “Sam and his crew are prompt” “loaded and unloaded in under two hours” “on time for assessment and moves” “showing up promptly at the start of work” “completed our job right on time as scheduled” “always late” “they showed up 4 hours late” “they never showed up” “ready to work as soon as they got to my home” |
Affordability “reasonably priced” “Can’t say enough about the affordability” “Prices very reasonable too” “Very reasonable” “Sam gave a fair price.” “very expensive for no service received” “very economical rate” “within my budget” “had to hire additional help, increasing costs” “very reasonably priced” |
Communication “Very responsive to calls” “He is very responsive” “very professional in his communication” “communicated prior to the day of work” “easy to work with” “Can't get through to communicate” “Completely nonresponsive when I called them” “does not return calls or texts” “won't return any calls” “no communication about being late” |
Stick to Prices “attempting to combine clients to give the best deal” “did not stick to the refund promise” “changed the timeframe and crew size last minute” “did not stick to agreement” “did not stick to their agreement” “steals from people implies not sticking to quoted prices” “refused to compensate for damages” “owner said he won't pay for damages” |
Speed “efficient in what he does” “move took no time at all” “worked hard and got the job done quickly” “works efficiently” “made the unloading quick and easy” “quick” “fast” “increased estimated move time significantly” “efficient in loading the truck” “quick, efficient” |
Friendliness “Very hardworking easy to work with” “very personable” “he is friendly” “professional and friendly” “Sam and Ricky were great” “So friendly and joyful” “were really easy to work with” “friendly” “just rude” “yelled at my son” |
Will Hire Again “would recommend this company to anyone” “Would hire again” “highly recommend them” “recommend this company and would hire again” “recommend this company and would hire again” “Definitely recommend to anyone” “would use them again” “would hire them again” “recommend Affordable moving services and would hire again” “Highly recommend and would hire again” |
Professionalism “Sam was very professional” “Sam and his crew are professional” “Both times, very professional” “they were very professional” “Sam is very professional” “Very professional and knowledgeable” “Sam and Ricky conducted themselves well” “Sam and Jake were very professional” “utilizing his many years of experience” “Sam was very professional” |
Conflict Handling “they were willing to adapt and help despite issues” “has not replaced broken item” “did not attempt to right a wrong” “did not fix the broken leg on my dresser” “did not attempt to rectify the situation” “did not attempt to right a wrong” “implied unwillingness to right a wrong” “refused to right the damages caused” “unwilling to pay for damages” |
Precision & Care “Sam was very careful with my furniture” “Very careful with our things” “overall care taken with personal items” “He takes really good care of your possessions” “Takes care of the move as if moving their personal stuff” “my great-grandmother's antique buffet, cedar chest, bookcase...all need refurbishing” “an antique marble top table was broken” “not a thing moved out of place” “my dresser was broken” “items not moved as promised, reflecting potential for damage” |
Pros & Cons
- Offers very reasonable prices
- Professional and hardworking crew
- Quick and efficient moving services
- Friendly and personable interactions
- Occasional issues with being late
- Rude and unprofessional behavior in some cases
- Damages to furniture and property were reported
- Problems with communication and responsiveness
Great Crew Members
| Sam | Sam was very professional and careful with my furniture |
| Sam | Sam and his crew did great work |
| Sam | Sam goes over and above to make sure all goes smoothly |
| Sam | Sam is the best mover out there |
| Sam, Ricky | Sam and Ricky made the move easy and quick |
About Moscardelli Moving & Storage, Inc
Moscardelli Moving & Storage, Inc believes that a good experience begins with the customer. That’s why it puts a priority on taking care of your belongings like precious cargo. You can trust Moscardelli Moving & Storage, Inc to handle all of your needs and concerns. Its staff and movers in Springfield, IL are committed to exceeding expectations and nothing is more important than bringing peace-of-mind assurance so you can feel calm and relaxed from start to finish. Located in Springfield, Illinois, its professional movers are experts who specialize in getting things done quickly and safely every time. If you need to move out of town or want some extra help moving heavy items, Moscardelli Moving & Storage can take care of you.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 5.55/10 | |
| Punctuality | 5.58/10 | |
| Affordability | 5.41/10 | |
| Communication | 3.5/10 | |
| Stick to Prices | 3.51/10 | |
| Speed | 8.26/10 | |
| Friendliness | 6.96/10 | |
| Will Hire Again | 5.11/10 | |
| Professionalism | 5.25/10 | |
| Conflict Handling | 1.7/10 | |
| Precision & Care | 5.27/10 |
Recent Customer Reviews Mention...
Quality “damaged furniture and a Newell post” “the first experience was great, but the second was poor” “they were wonderful” “great work by movers” “great job by Dakota & Jushad” “worked their tails off and recommend them” “quality of service was poor” “quoted $400 but charged $1000 due to inaccurate weight assessment” “Greg and Seth did a great job” “service was poor and left me unsatisfied” |
Punctuality “arrived late for the move” “they were early” “They were fast” “showed up on time” “started 30 minutes late” “2.5 hours late” “fellows arrived on time” “showed up on time” “showed up late and got to the house at 9:41am” “they called back promptly and arrived on time” |
Affordability “charged more than double the quoted price” “very affordable” “implied the service was not worth the cost” “They had the best price” “charged more than the quoted price” “quoted price was raised unexpectedly” “very fair pricing” “prices aren't bad either” “fairly priced” “charge me 185 an hour for 2 men” |
Communication “great person to work with in the office” “calls to repair furniture were not responded to” “struggled with communication for return calls” “did not receive a callback” “poor communication and resolution handling” “made several calls with no returns” “did not properly communicate about moving details” “initial communication errors but clarified during move” “screening calls and poor responses” “disrespectful when attempting to resolve issues” |
Stick to Prices “they overcharged me” “could not complete the job as indicated” “changed price after pickup” “price was higher than the quote given” “they raised the price unexpectedly during the move” “they stuck to the quote” “quoted one price, then raised it by $500” “offered a very reasonable price” “claiming item was already broken without proof” “tried to charge $300 more than quoted” |
Speed “worked fast” “They were so fast” “completed the move within an hour” “took 10 hours and 3 out of 4 guys stood around” “loaded and unloaded efficiently” “truck was loaded in 40 mins” “they don’t waste time” “worked hard and fast” “don't waste time” “never stopped moving things” |
Friendliness “crew was rude to my husband” “they could not have been nicer” “Dakota and Jushad were polite” “implied unprofessional behavior and dissatisfaction” “they are good with kids” “crew demanded snacks, unprofessional behavior” “driver greeted with immediate attitude” “the crew was really nice” “very disrespectful to me” “really pleasant to work with” |
Will Hire Again “would leave 0 stars if possible” “had the worst moving experience ever” “would definitely hire again due to wonderful experience” “would recommend them to you” “recommend these guys and would hire again” “definitely recommend them” “would not recommend to anyone” “would not hire again due to price change” “would hire Greg and Seth again” “would highly recommend” |
Professionalism “unprofessional behavior noted” “could not have been more professional” “Dakota & Jushad were professional” “showed lack of professional conduct” “Greg and Seth were hard workers” “due to their insurance issues” “implied untrained and unprofessional crew” “were professional” “untrained and unprofessional movers” “unprofessional handling of items” |
Conflict Handling “have not responded to calls for repairs” “wanted to only give me $30.00” “older man did not return to repair the dented wall” “refusal to acknowledge or compensate for damages” “owner wanted to only give me $30.00” “no follow-up on promise to repair” “did not address concerns in a follow-up” “would not fix damage they caused” “no regards to the lies and scamming” “saved the day despite last-minute cancellation” |
Precision & Care “damaged furniture and property” “tracked mud all over a white area rug” “nothing important was damaged” “treated our belongings with care” “china cabinet, antiques, and table insert were damaged” “never scuffed any walls or flooring” “Took good care of my properties” “packed the truck to a science” “dented walls and left dirty handprints on bed base” “handle on my drawer and leg of dining table broke” |
Pros & Cons
- Professional and polite crew
- Efficient and fast work
- Reasonable and accurate quotes in some cases
- Careful with belongings in some instances
- Items and property damaged
- Unprofessional attitude and behavior
- Price increased unexpectedly after service
- Poor communication and lack of follow-up
Customer Insights
Cost: $ 1124.00 from 3 reviews
Local Move Duration: 3.5 hours from 3 reviews
Great Crew Members
| Jim,Linda,Dakota,Jay,Seth | Jim assessed, Linda great to work with, Dakota, Jay, and Seth did the move |
| Dakota, Jushad | great job and were professional |
| Greg, Seth | Greg and Seth did a great job with the move |
| Ronnie, Greg | Ronnie and Greg were great during the move |
| José, Austin, Theo | perfect execution during the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
Overall quality of the service provided on moving day.
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
Why Hire Father & Son Moving & Hauling
You should hire Father & Son Moving & Hauling for a move if you're looking for a reliable, efficient, and professional moving company. Customers have praised the company for its prompt arrival, respectful and hard-working crew, and its ability to handle moves with care and precision. The company is also praised for its honesty and transparent pricing, making it a cost-effective option for customers. Many customers have used Father & Son Moving & Hauling for repeat moves and have recommended the company to others.
View Full Profile >>Why Hire Underfanger Moving & Storage
You should hire Underfanger Moving & Storage for a move if you are looking for a professional and efficient moving company. Their employees are dependable, friendly, and have great attitudes. The company is highly recommended by previous customers for their great service, promptness, and care for customers' belongings. Underfanger Moving & Storage offers a smooth and stress-free moving experience, from the initial estimate to the final delivery of your belongings. Their commitment to customer satisfaction is evident in the positive reviews from previous customers.
View Full Profile >>Why Hire Father & Son Moving & Hauling
You should hire Father & Son Moving & Hauling for a move if you're looking for a reliable, efficient, and professional moving company. Customers have praised the company for its prompt arrival, respectful and hard-working crew, and its ability to handle moves with care and precision. The company is also praised for its honesty and transparent pricing, making it a cost-effective option for customers. Many customers have used Father & Son Moving & Hauling for repeat moves and have recommended the company to others.
View Full Profile >>Why Hire Underfanger Moving & Storage
You should hire Underfanger Moving & Storage for a move if you are looking for a professional and efficient moving company. Their employees are dependable, friendly, and have great attitudes. The company is highly recommended by previous customers for their great service, promptness, and care for customers' belongings. Underfanger Moving & Storage offers a smooth and stress-free moving experience, from the initial estimate to the final delivery of your belongings. Their commitment to customer satisfaction is evident in the positive reviews from previous customers.
View Full Profile >>Why Hire Two Men and a Truck
You should hire Two Men and a Truck for a move if you want a team of professional and courteous movers who will handle your belongings with care. Many customers have reported positive experiences with the company, including efficient and respectful service, attention to detail, and effective communication. While some customers have reported negative experiences, such as underestimation of time and cost, or damage to their belongings, these seem to be isolated incidents and the majority of customers have had positive experiences with Two Men and a Truck. With proper preparation and communication, you can have a successful and stress-free move with Two Men and a Truck.
View Full Profile >>Why Hire Father & Son Moving & Hauling
You should hire Father & Son Moving & Hauling for a move if you're looking for a reliable, efficient, and professional moving company. Customers have praised the company for its prompt arrival, respectful and hard-working crew, and its ability to handle moves with care and precision. The company is also praised for its honesty and transparent pricing, making it a cost-effective option for customers. Many customers have used Father & Son Moving & Hauling for repeat moves and have recommended the company to others.
View Full Profile >>Why Hire Underfanger Moving & Storage
You should hire Underfanger Moving & Storage for a move if you are looking for a professional and efficient moving company. Their employees are dependable, friendly, and have great attitudes. The company is highly recommended by previous customers for their great service, promptness, and care for customers' belongings. Underfanger Moving & Storage offers a smooth and stress-free moving experience, from the initial estimate to the final delivery of your belongings. Their commitment to customer satisfaction is evident in the positive reviews from previous customers.
View Full Profile >>Why Hire Underfanger Moving & Storage
You should hire Underfanger Moving & Storage for a move if you are looking for a professional and efficient moving company. Their employees are dependable, friendly, and have great attitudes. The company is highly recommended by previous customers for their great service, promptness, and care for customers' belongings. Underfanger Moving & Storage offers a smooth and stress-free moving experience, from the initial estimate to the final delivery of your belongings. Their commitment to customer satisfaction is evident in the positive reviews from previous customers.
View Full Profile >>Why Hire Two Men and a Truck
You should hire Two Men and a Truck for a move if you want a team of professional and courteous movers who will handle your belongings with care. Many customers have reported positive experiences with the company, including efficient and respectful service, attention to detail, and effective communication. While some customers have reported negative experiences, such as underestimation of time and cost, or damage to their belongings, these seem to be isolated incidents and the majority of customers have had positive experiences with Two Men and a Truck. With proper preparation and communication, you can have a successful and stress-free move with Two Men and a Truck.
View Full Profile >>While you can't entirely predict the weather, having a clear overview of Springfield, IL's specific considerations can immensely improve your moving experience. This chart helps plan for typical weather patterns and city-specific factors to ensure a smoother transition to your new home.
Springfield experiences hot summers. Early morning moves can mitigate heat-related discomforts for you and your movers. Ensure hydration supplies are ample.
Winters can be quite cold, potentially affecting your move with snow or ice. Consider flexible scheduling or moving services with winter experience. Check weather forecasts frequently.
While Springfield doesn't have a specific rainy season, unexpected showers can occur. Having waterproof covers and a backup plan for rain delays can protect your belongings.
Be aware of peak traffic times, especially during school terms and holiday seasons. Planning your move outside of rush hours can save time and reduce stress.
Springfield hosts multiple local events throughout the year that can affect traffic and accessibility. Research any local events happening around your moving date to adjust your plans accordingly.
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