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| 3617 N Grand Ave E, Springfield, IL, 62702 | |
| Local moves, Long-distance moves, Junk removal See More |
| 3601 Mayflower Dr, Springfield, IL, 62711 | |
License Info
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| Cheap moving services, Local moving services, Long-distance moving services See More |
| Shelbyville, IL, 62565 | |
| Full-Service Moving, Piano Moving, Safe Moving See More |
based on 18+ data points
| 2728 S 11th St building a, Springfield, IL, 62703 | |
| Household Moving, International Moving, Long Distance Moving See More |
based on 1,211+ data points
| 210 N Grand Ave W, Springfield, IL, 62702 | |
License Info | |
| Local moving, Junk removal, Storage See More |
based on 5+ data points
| Jerome, IL, 62704 | |
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| |
| Local Moving, Long-Distance Moving, International Moving See More |
based on 268+ data points
| Leland Grove, IL, 62704 | |
License Info
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| ```, Welcome to QuickMove Your Trusted Moving Partner, See More |
based on 40+ data points
| 901 E Morton Ave, Jacksonville, IL, 62650 | |
| Local moving, Long-distance moving, Cross-country moving See More |
based on 334+ data points
| 709 N Lincoln Ave, Springfield, IL, 62702 | |
License Info
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About Father & Son Moving & Hauling
Father & Son Moving and Hauling is a family-owned and operated business that has been serving Central Illinois since 2019. It offers in-town and out-of-town moves for residential and commercial customers. Whether you’re moving within a city or between cities, you can have a full range of services at your fingertips, including packing and unpacking services, loading and unloading assistance, moving supplies, junk removal, and large-item moving for hot tubs, pianos, couches, and mattresses. Father & Son movers are licensed by state authorities to ensure quality work with every client they serve. Their rates are always reasonable, and they offer free estimates for all moves. Father & Son Moving and Hauling is based in Springfield, IL. It is open every day, so don’t hesitate to give them a call if you need anything.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.37/10 | |
| Punctuality | 9.53/10 | |
| Affordability | 9.28/10 | |
| Communication | 9.16/10 | |
| Stick to Prices | 9.04/10 | |
| Speed | 9.45/10 | |
| Friendliness | 9.44/10 | |
| Will Hire Again | 9.17/10 | |
| Professionalism | 9.04/10 | |
| Conflict Handling | 5.7/10 | |
| Precision & Care | 8.66/10 |
Recent Customer Reviews Mention...
Quality “great work by movers” “these gentlemen were very friendly, respectful” “Jeremy and his son did great work” “best moving experience we've ever had” “hard and honest workers” “couldn't have been happier with the service” “Hard working service, no damage, and personable” “my experience was nothing short of outstanding” “Very nice to deal with and would use them again” “great experience with the entire move” |
Punctuality “they were prompt and here when they said” “showed up the same day we called them” “they arrived early” “Made a deal within 1 day, implies punctuality” “arrived promptly on the scheduled day” “they responded and delivered everything quickly” “were courteous and on time” “met the next morning after last-minute call” “arrived promptly on the scheduled date and time” “Showed up on time” |
Affordability “saved me a lot of money” “No hidden fees mentioned, suggests good affordability” “pricing was competitive, no hidden costs” “cost beat out others called” “offered a reasonable rate” “gave me a great price” “Very reasonable rates” “very reasonable people on cost effectiveness” “fair” “affordable” |
Communication “if you text them, they get back to you very quickly” “Personable service implies good communication” “addressed any concerns or questions I had” “Answered my inquiry quickly and kept me updated” “easy to deal with” “Jeremy took the time to walk me through the process” “very compassionate and communicative” “Several guys communicated well during the move” “very responsive” “understanding my situation” |
Stick to Prices “No mention of hidden fees, so stuck to quoted prices” “provided me with a detailed estimate upfront” “no mention of price changes” “rough estimate was honored with a great price” “took some off the bill” “Jeremy gave me a quote and I paid that exact amount” “honest quote with no surprise fees” “Quote did not change, paid what was quoted” “charged the original estimate” “Met the high bid” |
Speed “do things fast” “got the job done quickly” “Service was fast” “completed the move efficiently and swiftly” “packed and moved everything swiftly” “Fast and speedy service” “in and out of our apartment within minutes” “everything moved within an hour and a half span” “impressed with the speed of packing and unpacking” “They were fast” |
Friendliness “very friendly, respectful and accommodating” “extremely professional and beyond courteous” “Personable service implies friendliness” “courteous and friendly demeanor” “the guys were great” “impressed and highly recommend them” “were courteous” “very trustworthy and professional” “always polite and courteous” “Honest looking guys implies friendliness” |
Will Hire Again “wouldn't hire again” “highly recommend” “would hire Jeremy and his son again” “cannot recommend them enough” “would definitely call this mover again” “helped me out of a jam and would hire again” “Implied satisfaction means would hire again” “cannot recommend enough and felt completely satisfied” “Would recommend them and would use them again” “highly recommend them for any type of move” |
Professionalism “extremely professional” “hard and honest workers” “demonstrated professionalism throughout the move” “Professional movers knowing how to take care” “very trustworthy and professional” “crew was professional” “Conducted themselves professionally during the move” “crew were very respectful” “Professional” “service was professional” |
Conflict Handling “company did not rectify the issue of missing items” “went above and beyond for me” “took some off the bill indicating willingness” “spent the move arguing, not resolving issues” “misunderstanding not resolved effectively” “went above and beyond to complete the job” “went above and beyond to complete the job” “Jeremy genuinely cares and ensured I got my UHaul as promised” “offer to repair a damaged chest” |
Precision & Care “stuff got banged up” “They took care of my items with no damage” “handling each piece of furniture with the utmost care” “items were perfectly intact” “carefully packed up all possessions” “Moved my stuff without any incident” “Not an item was broken or scratched” “took extra care in moving our furniture” “furniture scratched and gouged” “Nothing was covered” |
Pros & Cons
- Quick and efficient service
- Professional and courteous team
- Competitive pricing with no hidden fees
- Responsive and excellent communication
- Some belongings got banged up
- Use of obscene language by the crew
- Some instances of arguing and not resolving issues
- Rare cases of furniture scratched and gouged
Customer Insights
Local Move Duration: 1.25 hours from 4 reviews
Great Crew Members
| Jeremy | praised for great help with moving piano |
| Jeremy | Jeremy ensured an organized and prompt start to the move |
| Jeremy | came to the house to look things over |
| Jeremy | took my call after hours and provided great service |
| Jeremy | Jeremy sent photos and was very compassionate |
About Underfanger Moving & Storage
Underfanger Moving & Storage, Inc. has been a part of the Springfield community since 1888 providing the surrounding areas with reliable moving services for over a century. During its years of operation, Underfanger Moving & Storage has become known as a dependable choice for families moving down the street or across town. As an agent of Mayflower Transit, it leverages a nationwide network of Springfield, IL movers to help with relocations anywhere in the continental United States. This affiliation with Mayflower also assures that Underfanger Moving & Storage does not rely on day-labor, but employs full-time staff that are drug-screened and background checked.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.94/10 | |
| Punctuality | 8.65/10 | |
| Affordability | 8.05/10 | |
| Communication | 8.4/10 | |
| Stick to Prices | 7.79/10 | |
| Speed | 8.92/10 | |
| Friendliness | 9.31/10 | |
| Will Hire Again | 8.67/10 | |
| Professionalism | 9.27/10 | |
| Precision & Care | 9.18/10 |
Recent Customer Reviews Mention...
Quality “Had a great experience with them” “extremely professional handling of the move” “professional hardworking team and got everything done much faster” “Tom was responsive and kind, great attention to detail” “great service” “Simply amazing how well everything was packed & cared for” “Easy to schedule and crew worked quickly” “very professional and prompt service” “agent treat u so good” “Tom and his team were extremely professional and pleasant” |
Punctuality “Truck arrived on time” “they were prompt” “team showed up on time” “arrived within the appropriate time window” “arrived as planned” “on time and not a minute late” “They never showed up for the scheduled quote.” “all my goods arrived on time” “they were punctual” “were very professional and prompt in their responses” |
Affordability “Hourly rate worked out better than other bids” “reasonable pricing” “price is worth the service” |
Communication “Tom was always responsive” “Tom took the time for multiple phone conversations” “Communication from Tom, Karen, and Pat was great” “great communication with every person” “Tom was very pleasant to work with” “friendly from start to finish” “very helpful and took time to assist” “worked to meet my pick up and drop off needs” “woman on the phone had no interest in assisting” “Called last minute and they fit us in shows good communication” |
Stick to Prices “no issues with quoted prices” “cost came in under estimate” “price quoted was NEVER exceeded” “Paid what was estimated, no surprise charges” |
Speed “got everything done much faster than expected” “Completed on time which was time sensitive” “Got in and out of both locations quickly” “delivery completed in just over an hour” “most efficient company ever” “quick and efficient during the move” |
Friendliness “Tom was very helpful” “The moving team was polite” “All of them had great attitudes” “team were extremely professional and pleasant” “helpful and friendly throughout” “took time to try to help me out” “super friendly, full of energy” “The men were very professional” “men were very professional” “respect and care shown to me” |
Will Hire Again “100% rating” “would recommend them again” “Will definitely be contacting again” “highly recommend and will be my first call” “highly recommend and would hire again” “would hire again” “Will recommend and use again” “would highly recommend” “would definitely hire again” “I highly recommend Underfanger” |
Professionalism “extremely professional crew” “The moving team was professional” “Professional and dependable” “Everything was professionally white glove delivered and unpacked” “very professional crew” “team showed extreme professionalism” “crew was professional and well-coordinated” “they are professional and know their jobs well” “had great experience with moving furniture” “crew was always professional” |
Conflict Handling “made sure everything was taken care of” |
Precision & Care “loaded and unloaded furniture with great care” “Everything was professionally white glove delivered and unpacked” “took great care with my belongings” “protected carpets with plastic cling wrap” “took care with the items” “The men were careful” “very considerate with handling everything” “Tried to work around our house shows careful handling” “men were careful” “home and furnishings treated with respect and care” |
Pros & Cons
- Highly professional crew
- Prompt and on-time services
- Exceptional care with belongings
- Efficient and quick move completion
- Rare no-show incidents
- Occasional lack of interest in assisting from office staff
- Infrequent communication issues post-scheduling
- Some cases of unexpected non-show for quotes
Great Crew Members
| Great crew | The crew provided a smooth experience |
| Chris,was great and worked really hard | |
| Tom | worked with us through the chaos and was part of professional team |
| Tom | great family owned facility |
| Pat, Tom, Karen | Great communication, professional delivery, and care for belongings |
About The Moving Company, LLC
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.84/10 | |
| Speed | 8.77/10 | |
| Friendliness | 8.82/10 | |
| Will Hire Again | 8.66/10 | |
| Professionalism | 8.69/10 |
Recent Customer Reviews Mention...
Quality “wonderful to work with” “can't say enough good things about The Moving Company” “recommend this company and would hire again” “couldn't be happier with their service” “great experience with the service” “The best movers in Logan Co.” “helped me move my house in a quick time” “great service by movers” “Very impressed with the service” “very comfortable with Colton & crew handling our move” |
Punctuality “arrived on time” “showed up on time” |
Affordability “for a great price” “Price was right” |
Communication “excellent communication” “Great communication” |
Speed “moved everything fast” “move my house in a quick time” “got it done in no time” “very fast move” |
Friendliness “super group of guys” “very helpful and accommodating” “they are friendly” “Great guy” “Kolton was kind and patient” |
Will Hire Again “would happily work with them again” “would highly recommend them” “would hire again” “would hire again” “recommend this company and would hire again” “definitely would recommend and hire again” “would highly recommend” “Highly recommend” “highly recommend this company and would hire again” “would definitely recommend” |
Professionalism “very professional” “crew were professional and eager to do the job well” “very professional” “very professional great people” “Very Professional movers” “appreciated Kolton's professionalism” |
Conflict Handling “went above and beyond my expectations” |
Precision & Care “were extremely careful with all the lifting” “moved everything fast and safe” |
Pros & Cons
- Highly professional and eager to do the job well.
- Excellent communication throughout the process.
- Always arrived on time with a great attitude.
- Provided services at a great price and efficiently.
About Allied Van Lines
Allied Van Lines is a well-established moving company with over 85 years of experience in the industry. It offers comprehensive local, long-distance, and international moving services, ensuring a smooth and efficient relocation process. As one of the most experienced movers serving Taylorville, IL, they can handle moves of any size or distance, whether residential, corporate, or international. Their services include packing, loading, transporting, and unpacking of belongings, with personalized solutions tailored to meet individual needs. Customers appreciate their commitment to quality service and the extensive resources they provide, making Allied Van Lines an excellent choice for any moving needs.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.08/10 | |
| Friendliness | 8.48/10 | |
| Will Hire Again | 7.74/10 | |
| Professionalism | 8.15/10 |
Recent Customer Reviews Mention...
Quality “crew was prompt and professional” “process was seamless and courteous” “great movers” “Garcia and his crew provided a professional service” |
Punctuality “crew was prompt” “Arrived precisely on time for both arrivals” |
Communication “kept us informed about what to expect” |
Friendliness “they were courteous” “they are friendly” “Very respectful and professional behavior by the crew” |
Will Hire Again “thank you for making this seamless” “great movers and would hire again” “Would not find moving stressful with Garcia and his crew” |
Professionalism “professional conduct of the crew” “appreciated the professionalism” “The crew performed their tasks in a brisk and professional manner” |
Precision & Care “Took extra care to keep the house clean and move items safely” |
Pros & Cons
- Professional conduct of the crew
- Crew was prompt and kept clients informed
- Seamless moving process highlighted by courtesy
- Extra care taken to protect homes and belongings
About Two Men and a Truck
For over 30 years, Two Men and a Truck has served families and businesses from all over the United States and even globally with all their moving needs. What started with two high school boys and a hand-drawn logo, is now a trusted globally recognized brand that has over 300 locations in the United States, Canada, Ireland, and the United Kingdom with even further growth expected in the years to come. Its location in Central Illinois covers Springfield, IL and the surrounding area with experienced, professional, and reliable movers who always uphold the principles of Two Men and a Truck on every job no matter how big or small.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.33/10 | |
| Punctuality | 8.6/10 | |
| Affordability | 6.48/10 | |
| Communication | 6.41/10 | |
| Stick to Prices | 6.03/10 | |
| Speed | 8.83/10 | |
| Friendliness | 9.17/10 | |
| Will Hire Again | 7.82/10 | |
| Professionalism | 8.03/10 | |
| Conflict Handling | 2.36/10 | |
| Precision & Care | 7.29/10 |
Recent Customer Reviews Mention...
Quality “completely satisfied with the move” “terrible service overall” “showed up on time” “Chris and Aaron made the day fantastic” “they are the worst movers we've ever had” “horrible experience” “excellent customer service from the office team to the movers” “Isaiah and Travis J made the process easy” “complete incompetence and dishonesty” “did a wonderful job” |
Punctuality “showed up on time” “they were on-time” “Movers were on time” “showed up on time” “were 10 minutes early” “they were on time in Springfield and in North Carolina” “called to let me know they were coming” “had to wait for 3 hours due to flat tire” “they never got back to me” “asked if they could come early and were proactive” |
Affordability “rates seem unreasonable compared to medical transport costs” “cost over double the estimate” “charged more than the quoted price” “Great price” “much cheaper than the estimate” “cost more than anticipated due to extra hours” “cost me $13,000 for another move” “because the cost was high for incomplete service” “very expensive for just two items and short distance” “great value for the service provided” |
Communication “Elizabeth had wonderful communication” “ignored my requests for help” “excellent customer service from the office team” “efficient and communicative” “communicated well with one another” “higher up was incredibly rude” “constantly offering additional help” “courteous, energetic and communicated well” “main office was very quick to communicate” “they were informative” |
Stick to Prices “no unnecessary insurance charges imposed” “overcharged and had hidden fees” “charged an extra $1300” “charged beyond the quote unreasonably” “underestimated the time and quote” “stopped taking my calls over a year” “sent me a refund check for $250 because it is "their discretion"” “stayed within the quoted time” “did not stick to providing complete moving service” “No hidden costs, appreciated transparency” |
Speed “stood around vaping” “quick and efficient” “So fast” “quick move” “moved stuff up stairs to be more efficient” “move took 5 hours instead of 2 hours expected” “the movers were quick” “excuses not to take items to specific rooms” “15 minute breaks driving up charges” “quick” |
Friendliness “kids who did the move were good” “were polite” “generally incompetent” “highly recommend this company” “genuinely nice guys” “team was so kind and helpful” “guys were nice enough” “they were kind” “Ben and Charles were courteous” “Cody and Matthew were so efficient and kind” |
Will Hire Again “unlikely to hire again due to cost concerns” “would definitely use their service again” “would use this company forever” “would not hire again” “do not recommend” “definitely not” “would definitely not hire again” “highly recommend this company and would hire again” “would hire again” “would give zero stars if possible” |
Professionalism “very professional” “unprofessional, not prepared, no proper equipment” “lack of professionalism without supervisor” “excellent customer service from the movers” “very professional company” “displayed a level of incompetence and dishonesty” “demonstrated incompetence and lack of accountability” “paid much attention to detail” “knew what they were doing” “Seth and James were professional” |
Conflict Handling “response to pointing out unfairness unsatisfactory” “did not rectify the damage” “not fix it” “refused to offer a discount” “showed no willingness to compensate or resolve issues” “did not offer restitution or show remorse” “only offered $100 for $1500 damage” “higher up was not willing to work with us” “did not address insurance claim properly” “only gave $250 refund for $2500 worth of damage” |
Precision & Care “careful moving my big screen TV and curio cabinet” “damaged furniture and home” “Torn side and edges of couch” “will damage your furniture and your home” “refused to pack everything” “furniture damaged by rain and developed mold” “very thorough in wrapping all items” “failed to safeguard my possessions” “chunks were taken out of my furniture” “they moved furniture carefully” |
Pros & Cons
- Efficient and communicative
- Handled items with care
- Professional and courteous team
- Movers were punctual
- Charged more than the quoted price
- Unresolved issues with damaged goods
- Hidden fees reported by some customers
- Customer service lacked in resolving complaints
Customer Insights
Cost: $ 1158.00 from 10 reviews
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 2.5 hours from 8 reviews
Great Crew Members
| Chris, Aaron | fantastic and made the day stress-free |
| Isaiah, Travis J | efficiency and good communication |
| Seth, James | they were kind, professional, quick, and efficient |
| Ben, Charles | Ben and Charles were fantastic, courteous, and careful |
| Cody, Matthew | efficient and kind and are a plus to the company |
About U-Box at U-Haul
Recent Customer Reviews Mention...
Quality “great work by movers” “Great service” |
Communication “they were so detailed and helpful” |
Friendliness “dispatchers to drivers were friendly” |
Will Hire Again “highly recommend working with them and would hire again” |
About Hillier Storage & Moving Co.
Hillier Storage & Moving Co. is a company that specializes in shipping, warehousing, and relocation services. It has been serving Springfield, Auburn, and the surrounding areas of Central Illinois for over 100 years. It offers everything you’ll need to get your home or business relocated from packing up your home to unloading at your new location. Hillier Storage & Moving Co. also has storage solutions with state-of-the-art storage facilities and climate control systems to keep your items safe from fluctuations in temperature or humidity levels. For those seeking efficient and secure moving services, Hillier Storage & Moving Co. serves as a fine example of the kind of movers in Springfield, IL you might look to for your moving needs. Its facility also meets and exceeds all international standards with security features like concrete reinforcement walls, motion detection sensors on every floor, and 24/7 security patrols on-site.
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.63/10 | |
| Communication | 6.23/10 | |
| Friendliness | 8.27/10 | |
| Will Hire Again | 7.19/10 | |
| Professionalism | 6.74/10 | |
| Precision & Care | 7.87/10 |
Recent Customer Reviews Mention...
Quality “Angie was very pleased with her move” “best moving experience we have ever had” “great work by movers” “Friendly, efficient, communicative, and very hard working” “showed disregard for Illinois mandates and health concerns” “great place for moving help” “Good service received” “great work by movers” “Recommend anyone dealing with Hillier” “excellent experience with Hillier” |
Punctuality “arrived on time” “could care less about when my stuff gets there” |
Affordability “quite a bit lower than other quotes” |
Communication “very responsive” “Richard with Allied as communicator was wonderful” “did not communicate willingness to follow health protocols” “no response to requests” |
Stick to Prices “stood by their word” |
Speed “items arrived quickly” |
Friendliness “they are nice and respectful” “friendly” “were professional, friendly, polite” “Friendly” “refused to comply with a simple request for mask-wearing” “they are great” “Mike and his entire crew were courteous” |
Will Hire Again “would not hesitate to use or recommend them” “could not have been happier” “definitely recommend this company” “would hire again” “wouldn't want to deal with similar issues again” “would definitely not hire again” “would hire again” “always a good time at Hilliers'” “would recommend against this company” “Would recommend anyone dealing with Hillier” |
Professionalism “professional” “were professional” “lack of professionalism by not following health guidelines” “salesman was unprofessional on visit” “Mike & Jeff were extremely professional” “Very unprofessional” “Entire crew were professional” |
Conflict Handling “no resolution after 5 months” |
Precision & Care “items arrived in great condition” “handled our items with care” “Mike & Jeff were extremely careful with our items” “multiple items were broken” “Everything was wrapped and protected” “goods arrived in perfect condition” |
Pros & Cons
- Nice and respectful staff
- Professional and punctual services
- Items arrived quickly and in great condition
- Competitive pricing and excellent communication
- Refused to comply with mask-wearing requests
- Lack of professionalism in following health guidelines
- No resolution for broken items after 5 months
- Some cases of unresponsiveness to requests
Great Crew Members
| Jeff, Jeffrey, Jarad, Frank | went above and beyond disassembling and reassembling |
| Richard | Richard with Allied as communicator was wonderful |
| Mike, Jeff | They provided professional and careful service |
| Mike | Mike and his crew were courteous and professional |
| Clark, Ted | packed us quickly and efficiently |
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.41/10 | |
| Punctuality | 5.96/10 | |
| Affordability | 7.65/10 | |
| Communication | 4.56/10 | |
| Stick to Prices | 3.02/10 | |
| Speed | 8.39/10 | |
| Friendliness | 7.62/10 | |
| Will Hire Again | 7.16/10 | |
| Professionalism | 6.57/10 | |
| Conflict Handling | 2.45/10 | |
| Precision & Care | 6.4/10 |
Recent Customer Reviews Mention...
Quality “easiest move ever” “great work by movers” “Excellent experience” “great experiences with the moving service” “great work by movers” “These guys are outstanding” “recommend this company and would hire again” “Sam and Ricky got the job done quickly” “they are the best” “Sam and his crew did an amazing job” |
Punctuality “Sam and his crew are prompt” “On time” “on time for assessment and moves” “loaded and unloaded in under two hours” “completed our job right on time as scheduled” “showing up promptly at the start of work” “always late” “they never showed up” “they showed up 4 hours late” “Did not show up at the agreed time and did not call.” |
Affordability “reasonably priced” “Can’t say enough about the affordability” “Prices very reasonable too” “Very reasonable” “Sam gave a fair price.” “very expensive for no service received” “very economical rate” “within my budget” “very reasonably priced” “had to hire additional help, increasing costs” |
Communication “Very responsive to calls” “very professional in his communication” “He is very responsive” “easy to work with” “communicated prior to the day of work” “Can't get through to communicate” “Completely nonresponsive when I called them” “Movers were non-communicative.” “won't return any calls” “no communication about being late” |
Stick to Prices “attempting to combine clients to give the best deal” “did not stick to the refund promise” “changed the timeframe and crew size last minute” “did not stick to agreement” “did not stick to their agreement” “owner said he won't pay for damages” “refused to compensate for damages” “steals from people implies not sticking to quoted prices” |
Speed “efficient in what he does” “worked hard and got the job done quickly” “move took no time at all” “made the unloading quick and easy” “works efficiently” “quick” “fast” “efficient in loading the truck” “quick, efficient” “increased estimated move time significantly” |
Friendliness “very personable” “Very hardworking easy to work with” “professional and friendly” “he is friendly” “So friendly and joyful” “Sam and Ricky were great” “were really easy to work with” “friendly” “answered back with an attitude” “yelled at my son” |
Will Hire Again “would recommend this company to anyone” “highly recommend them” “Would hire again” “recommend this company and would hire again” “Definitely recommend to anyone” “recommend this company and would hire again” “would use them again” “will for sure be using them again” “recommend this company and would hire again” “would hire them again” |
Professionalism “Sam was very professional” “Sam and his crew are professional” “Both times, very professional” “they were very professional” “Sam is very professional” “Very professional and knowledgeable” “Sam and Ricky conducted themselves well” “Sam was very professional” “Sam and Jake were very professional” “utilizing his many years of experience” |
Conflict Handling “they were willing to adapt and help despite issues” “did not attempt to right a wrong” “has not replaced broken item” “did not fix the broken leg on my dresser” “did not attempt to rectify the situation” “did not attempt to right a wrong” “unwilling to pay for damages” “implied unwillingness to right a wrong” “refused to right the damages caused” |
Precision & Care “Sam was very careful with my furniture” “Very careful with our things” “overall care taken with personal items” “Takes care of the move as if moving their personal stuff” “He takes really good care of your possessions” “my great-grandmother's antique buffet, cedar chest, bookcase...all need refurbishing” “an antique marble top table was broken” “my dresser was broken” “not a thing moved out of place” “takes great care with furniture, pianos, and antiques” |
Pros & Cons
- Offers very reasonable prices
- Professional and hardworking crew
- Quick and efficient moving services
- Friendly and personable interactions
- Occasional issues with being late
- Rude and unprofessional behavior in some cases
- Damages to furniture and property were reported
- Problems with communication and responsiveness
Great Crew Members
| Sam | Sam was very professional and careful with my furniture |
| Sam | Sam and his crew did great work |
| Sam | Sam goes over and above to make sure all goes smoothly |
| Sam | Sam is the best mover out there |
| Sam | Sam is very professional in communication and managing moves |
About AB&C Moving and Delivery
Located in the heart of Jacksonville, IL, AB&C Moving and Delivery is a professional moving company dedicated to providing efficient and reliable service. While the company's exact service area isn't explicitly mentioned, their primary location is at 901 E. Morton Ave Jacksonville, IL 62650 - effortlessly connecting them to the hub of Jacksonville, IL's moving services. With a team known for their kindness, humor, and efficiency, they set a high standard for customer service in the moving industry. Even though we don't have much information about their history, service area or ownership, this doesn't affect their commitment to excellence and value. Their reputation among local clients provides a shining example of why they remain in service within this bustling metropolis.
| Category | Rating | Why? |
|---|---|---|
| Quality | 6.9/10 | |
| Communication | 5.58/10 | |
| Speed | 6.1/10 | |
| Friendliness | 8.63/10 | |
| Will Hire Again | 6.45/10 | |
| Conflict Handling | 1.63/10 | |
| Precision & Care | 4.84/10 |
Recent Customer Reviews Mention...
Quality “Two great guys moved my household very fast, efficient” “great work by movers” “great job but broke items” “amazing job helping us move” “great work by movers” “they were awesome” “outrageous fee and unprofessional movers” “came at wrong time causing excessive charges” |
Punctuality “came at wrong time” |
Affordability “outrageous moving fee” |
Communication “office to be helpful and considerate” “no response from the owner after incident” “no response from the owner” |
Stick to Prices “fee was jacked up unexpectedly” |
Speed “Moved my household very fast, efficient” “stopped early and left job unfinished” “took 2 hours to reassemble one bed” |
Friendliness “Movers were friendly” “they are friendly and humorous” “Very nice and respectful” “very manerable” |
Will Hire Again “would recommend highly to anyone” “recommend this company wholeheartedly” “would not hire again due to experience” “would definitely hire again” “would not recommend” “would use services again and request same crew” “would not recommend this company” “STAY AWAY from their services” |
Professionalism “crew lacked professionalism and care” “extremely unprofessional movers” |
Conflict Handling “did not inform about broken items” “still waiting for repairs or settlement after almost 4 months” “did not rectify damaged furniture issue” “did not respond to BBB” |
Precision & Care “items were broken” “furniture and walls were damaged” “damaged wood floors in home and drawer now hard to close” |
Pros & Cons
- Highly recommended by some customers
- Helpful and considerate office staff
- Friendly and humorous movers
- Fast and efficient moving process
- Unexpected fee increases
- Items broken during moves
- Failed to inform about damaged items
- Issues with reassembling furniture, taking excessive time
- Unresolved damage claims, slow response to complaints
- Unfinished jobs and early departure by crew
- Outrageous fees and allegations of unprofessionalism
- Damage to property (floors and furniture) and lack of owner response
About Moscardelli Moving & Storage, Inc
Moscardelli Moving & Storage, Inc believes that a good experience begins with the customer. That’s why it puts a priority on taking care of your belongings like precious cargo. You can trust Moscardelli Moving & Storage, Inc to handle all of your needs and concerns. Its staff and movers in Springfield, IL are committed to exceeding expectations and nothing is more important than bringing peace-of-mind assurance so you can feel calm and relaxed from start to finish. Located in Springfield, Illinois, its professional movers are experts who specialize in getting things done quickly and safely every time. If you need to move out of town or want some extra help moving heavy items, Moscardelli Moving & Storage can take care of you.
| Category | Rating | Why? |
|---|---|---|
| Quality | 5.57/10 | |
| Punctuality | 5.61/10 | |
| Affordability | 5.43/10 | |
| Communication | 3.51/10 | |
| Stick to Prices | 3.51/10 | |
| Speed | 8.28/10 | |
| Friendliness | 6.98/10 | |
| Will Hire Again | 5.13/10 | |
| Professionalism | 5.27/10 | |
| Conflict Handling | 1.7/10 | |
| Precision & Care | 5.3/10 |
Recent Customer Reviews Mention...
Quality “damaged furniture and a Newell post” “they were wonderful” “the first experience was great, but the second was poor” “great work by movers” “great job by Dakota & Jushad” “worked their tails off and recommend them” “quality of service was poor” “quoted $400 but charged $1000 due to inaccurate weight assessment” “Greg and Seth did a great job” “provided excellent service” |
Punctuality “arrived late for the move” “they were early” “showed up on time” “They were fast” “started 30 minutes late” “2.5 hours late” “fellows arrived on time” “showed up late and got to the house at 9:41am” “showed up on time” “they called back promptly and arrived on time” |
Affordability “charged more than double the quoted price” “They had the best price” “very affordable” “implied the service was not worth the cost” “charged more than the quoted price” “quoted price was raised unexpectedly” “very fair pricing” “prices aren't bad either” “fairly priced” “Price was very reasonable” |
Communication “great person to work with in the office” “calls to repair furniture were not responded to” “struggled with communication for return calls” “did not receive a callback” “poor communication and resolution handling” “made several calls with no returns” “did not properly communicate about moving details” “initial communication errors but clarified during move” “screening calls and poor responses” “disrespectful when attempting to resolve issues” |
Stick to Prices “they overcharged me” “could not complete the job as indicated” “changed price after pickup” “price was higher than the quote given” “they stuck to the quote” “they raised the price unexpectedly during the move” “quoted one price, then raised it by $500” “offered a very reasonable price” “claiming item was already broken without proof” “tried to charge $300 more than quoted” |
Speed “They were so fast” “worked fast” “completed the move within an hour” “they don’t waste time” “worked hard and fast” “took 10 hours and 3 out of 4 guys stood around” “loaded and unloaded efficiently” “truck was loaded in 40 mins” “don't waste time” “never stopped moving things” |
Friendliness “crew was rude to my husband” “they could not have been nicer” “Dakota and Jushad were polite” “implied unprofessional behavior and dissatisfaction” “they are good with kids” “crew demanded snacks, unprofessional behavior” “driver greeted with immediate attitude” “the crew was really nice” “hired these friendly fellows” “the movers are polite” |
Will Hire Again “would leave 0 stars if possible” “had the worst moving experience ever” “would definitely hire again due to wonderful experience” “would recommend them to you” “recommend these guys and would hire again” “would not recommend to anyone” “definitely recommend them” “would hire Greg and Seth again” “would not hire again due to price change” “would definitely recommend them” |
Professionalism “unprofessional behavior noted” “could not have been more professional” “Dakota & Jushad were professional” “showed lack of professional conduct” “Greg and Seth were hard workers” “were professional” “due to their insurance issues” “implied untrained and unprofessional crew” “untrained and unprofessional movers” “unprofessional handling of items” |
Conflict Handling “have not responded to calls for repairs” “wanted to only give me $30.00” “older man did not return to repair the dented wall” “refusal to acknowledge or compensate for damages” “owner wanted to only give me $30.00” “no follow-up on promise to repair” “did not address concerns in a follow-up” “saved the day despite last-minute cancellation” “would not fix damage they caused” “no regards to the lies and scamming” |
Precision & Care “damaged furniture and property” “tracked mud all over a white area rug” “nothing important was damaged” “treated our belongings with care” “china cabinet, antiques, and table insert were damaged” “never scuffed any walls or flooring” “packed the truck to a science” “dented walls and left dirty handprints on bed base” “handle on my drawer and leg of dining table broke” “Took good care of my properties” |
Pros & Cons
- Professional and polite crew
- Efficient and fast work
- Reasonable and accurate quotes in some cases
- Careful with belongings in some instances
- Items and property damaged
- Unprofessional attitude and behavior
- Price increased unexpectedly after service
- Poor communication and lack of follow-up
Customer Insights
Cost: $ 1124.00 from 3 reviews
Local Move Duration: 3.5 hours from 3 reviews
Great Crew Members
| Jim,Linda,Dakota,Jay,Seth | Jim assessed, Linda great to work with, Dakota, Jay, and Seth did the move |
| Dakota, Jushad | great job and were professional |
| Greg, Seth | Greg and Seth did a great job with the move |
| Ronnie, Greg | Ronnie and Greg were great during the move |
| José, Austin, Theo | perfect execution during the move |
How do we review a moving company?
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Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
Overall quality of the service provided on moving day.
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
Why Hire Father & Son Moving & Hauling
You should hire Father & Son Moving & Hauling for a move if you're looking for a reliable, efficient, and professional moving company. Customers have praised the company for its prompt arrival, respectful and hard-working crew, and its ability to handle moves with care and precision. The company is also praised for its honesty and transparent pricing, making it a cost-effective option for customers. Many customers have used Father & Son Moving & Hauling for repeat moves and have recommended the company to others.
View Full Profile >>Why Hire Underfanger Moving & Storage
You should hire Underfanger Moving & Storage for a move if you are looking for a professional and efficient moving company. Their employees are dependable, friendly, and have great attitudes. The company is highly recommended by previous customers for their great service, promptness, and care for customers' belongings. Underfanger Moving & Storage offers a smooth and stress-free moving experience, from the initial estimate to the final delivery of your belongings. Their commitment to customer satisfaction is evident in the positive reviews from previous customers.
View Full Profile >>Why Hire Father & Son Moving & Hauling
You should hire Father & Son Moving & Hauling for a move if you're looking for a reliable, efficient, and professional moving company. Customers have praised the company for its prompt arrival, respectful and hard-working crew, and its ability to handle moves with care and precision. The company is also praised for its honesty and transparent pricing, making it a cost-effective option for customers. Many customers have used Father & Son Moving & Hauling for repeat moves and have recommended the company to others.
View Full Profile >>Why Hire Underfanger Moving & Storage
You should hire Underfanger Moving & Storage for a move if you are looking for a professional and efficient moving company. Their employees are dependable, friendly, and have great attitudes. The company is highly recommended by previous customers for their great service, promptness, and care for customers' belongings. Underfanger Moving & Storage offers a smooth and stress-free moving experience, from the initial estimate to the final delivery of your belongings. Their commitment to customer satisfaction is evident in the positive reviews from previous customers.
View Full Profile >>Why Hire Father & Son Moving & Hauling
You should hire Father & Son Moving & Hauling for a move if you're looking for a reliable, efficient, and professional moving company. Customers have praised the company for its prompt arrival, respectful and hard-working crew, and its ability to handle moves with care and precision. The company is also praised for its honesty and transparent pricing, making it a cost-effective option for customers. Many customers have used Father & Son Moving & Hauling for repeat moves and have recommended the company to others.
View Full Profile >>Why Hire Underfanger Moving & Storage
You should hire Underfanger Moving & Storage for a move if you are looking for a professional and efficient moving company. Their employees are dependable, friendly, and have great attitudes. The company is highly recommended by previous customers for their great service, promptness, and care for customers' belongings. Underfanger Moving & Storage offers a smooth and stress-free moving experience, from the initial estimate to the final delivery of your belongings. Their commitment to customer satisfaction is evident in the positive reviews from previous customers.
View Full Profile >>Why Hire Underfanger Moving & Storage
You should hire Underfanger Moving & Storage for a move if you are looking for a professional and efficient moving company. Their employees are dependable, friendly, and have great attitudes. The company is highly recommended by previous customers for their great service, promptness, and care for customers' belongings. Underfanger Moving & Storage offers a smooth and stress-free moving experience, from the initial estimate to the final delivery of your belongings. Their commitment to customer satisfaction is evident in the positive reviews from previous customers.
View Full Profile >>Why Hire Two Men and a Truck
You should hire Two Men and a Truck for a move if you want a team of professional and courteous movers who will handle your belongings with care. Many customers have reported positive experiences with the company, including efficient and respectful service, attention to detail, and effective communication. While some customers have reported negative experiences, such as underestimation of time and cost, or damage to their belongings, these seem to be isolated incidents and the majority of customers have had positive experiences with Two Men and a Truck. With proper preparation and communication, you can have a successful and stress-free move with Two Men and a Truck.
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