U-Pack is ideal for long-distance moves. The process is quick and convenient, making it an excellent option for busy families or those on a tight schedule. This company provides metal, weatherproof moving containers that get delivered right to your doorstep. You load them up, and U-Pack takes it from there – transporting them door-to-door and even providing storage if needed. U-Pack containers fit into a single parking space, so they’re perfect for apartments, storage facilities, and areas with street parking. They also sit flat on the ground, which means you can safely stack your items without any risk of them tilting over. With U-Pack, you can relax knowing there won’t be any unwelcome surprises down the line. Rates include the driver and fuel, and you pay only for the space you use. The company has a location in South Elgin, IL, offering guaranteed transits.
U-Pack
About U-Pack
Additional Cities Served: Palatine, DeKalb, Bartlett, Carpentersville, Oswego, St. CharlesShow More >
Moving Services
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Awards
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Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
U-Pack generally provides excellent service, with customers frequently praising their helpful staff, timely deliveries, and seamless experiences, though a few have noted issues with service dissatisfaction and damaged items.
Recent Reviews Mention...
“Everything went as promised”
“everything fit and the whole process was flawless”
“Everyone here is so helpful”
2. Punctuality
Nationwide Average: 8.07/10
U-Pack consistently receives high praise for its on-time arrivals and deliveries, as well as for being ahead of schedule and honoring promised timelines.
Recent Reviews Mention...
“arrived and pick up on time from IL, slight delay in FL delivery”
“Came on time”
“kept to their timelines”
3. Affordability
Nationwide Average: 7.69/10
U-Pack is consistently regarded as providing budget-friendly and very reasonable rates, often being the most cost-effective choice compared to other moving options and services.
Recent Reviews Mention...
“Budget friendly”
“Very reasonable rates”
“price was slightly higher then other options”
4. Communication
Nationwide Average: 7.53/10
U-Pack generally provides excellent customer service and maintains strong communication, but there have been a few instances of insufficient follow-up and unhelpful interactions.
Recent Reviews Mention...
“Responded quickly”
“always stayed in communication with me”
“Customer service great”
5. Stick to Prices
Nationwide Average: 5.99/10
U-Pack generally adheres to their initial quotes, as evidenced by consistent customer reports of company transparency, honoring commitments, and avoiding hidden fees, with a small number of experiences where they did not meet their pricing agreement.
Recent Reviews Mention...
“Everything went as promised”
“Give me refund back for not used spaces”
“guaranteed the drop-off date”
Customer Insights
Interstate Move Duration: 6 days from 5 reviews
Great Crew Members
| Truck Driver | the truck driver was very professional and helpful |
| Chijioke | Chijioke was part of excellent customer service |
| Jason Marshall | Manager Jason was wonderful and helpful. |
| Ross,Dan,Israel,Ramon,Joseph,Aaron | They were professional, knowledgeable, and patient |
| Lyndsay,Erica | they were professional and showed sincere regret |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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