10 Best Movers Near Rochester, IL
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When every moving company in Rochester, IL claims they're the best, how do you really know? We analyzed 15 moving companies in Rochester and more than 20,000 movers nationwide using our constantly updated ranking calculation to help you determine the best of the best.
Top Rated Moving Companies in Rochester, IL
As of December 2024Company Name | Avg Cost | Hourly Minimum | Avg Move Duration | Contact | |
---|---|---|---|---|---|
Amenity Moving & Storage, Inc. | 9.35 | - | - | - | Contact |
Murphy Family Movers | 9.29 | $3296 | - | 3.5 hours | Contact |
Stevenson Transfer | 9.21 | - | - | - | Contact |
Expert Movers Inc. | 9.12 | $543 | 2.5 hours | 2.5 hours | Contact |
Moving By Marcus | 8.91 | - | - | 1 hours | Contact |
Father & Son Moving & Hauling | 8.88 | - | - | 1.25 hours | Contact |
Alliance Moving & Storage | 8.78 | $1562 | 2 hours | 3 hours | Contact |
Underfanger Moving & Storage | 8.32 | - | - | - | Contact |
AB&C Moving and Delivery | 7.44 | - | - | 3.5 hours | Contact |
Two Men and a Truck | 7.20 | $1158 | 2 hours | 2.5 hours | Contact |
These are the top recommended movers based on our unbiased & regularly updated ranking algorithm (NOT paid promotions)
10028 Mandel St, Plainfield, IL, 60585 | |
License Info
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Local Moving, Long Distance Moving, Large Item and Specialty Moving See More |
4N951 Old Lafox Rd Unit C, St. Charles, IL, 60175 | |
License Info | |
Local Moving, Interstate Moving, Professional Packing See More |
300 W Stevenson Rd, Ottawa, IL, 61350 | |
License Info | |
Residential & Commercial Moves, Warehousing & Logistics, Storage & Records Management |
3617 N Grand Ave E, Springfield, IL, 62702 | |
Local moves, Long-distance moves, Junk removal See More |
3201 Tollview Dr, Rolling Meadows, IL, 60008 | |
License Info | |
Residential Moving Services, Long-Distance Moving Services, Furniture Disassembly Service See More |
3601 Mayflower Dr, Springfield, IL, 62711 | |
License Info
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Cheap moving services, Local moving services, Long-distance moving services See More |
based on 992+ data points
501 S 2nd St # 2515, Belleville, IL, 62220 | |
License Info
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based on 1,211+ data points
210 N Grand Ave W, Springfield, IL, 62702 | |
License Info | |
Local moving, Junk removal, Storage See More |
Our Reviews of the Best Movers in Rochester
About Amenity Moving & Storage, Inc.
Amenity Moving & Storage, Inc. was voted the highest in quality service by Yelp and Angie’s List. This Illinois moving company provides efficient local and long-distance moving services for homeowners and businesses throughout the Chicago area. Amenity also offers large item moving services to help you move tubs, spas, and gun safes with ease. If you need storage for your belongings, these professional movers provide 12,000 square feet of secure storage rental for various durations of time. Amenity can also assist you with the stressful and time-consuming endeavor of packing. These compassionate movers serving Aurora, IL, have been helping Illinois businesses and families for over 30 years.
Category | Rating | Why? |
---|---|---|
Quality | 9.72/10 | |
Punctuality | 9.5/10 | |
Affordability | 9.54/10 | |
Communication | 9.21/10 | |
Stick to Prices | 9.18/10 | |
Speed | 9.63/10 | |
Friendliness | 9.8/10 | |
Will Hire Again | 9.56/10 | |
Professionalism | 9.73/10 | |
Conflict Handling | 7.29/10 | |
Precision & Care | 9.76/10 |
Recent Customer Reviews Mention...
Quality “Amenity Movers makes your move easier” “fantastic job they did for us” “very professional and easy to work with” “great team to move your belongings” “Very efficient and respectful service” “they are the best and I will only use these guys” “Mike's company is a pleasure to do business with” “great company to work with” “they truly were the best” “fantastic experience with the entire move” |
Punctuality “arrived right before the scheduled window” “they were on-time” “showed up right on time” “punctual in pickup and delivery” “they were timely” “they were timely” “prompt at both move out and in day” “on time from appointment to delivery” “they were on-time” “PROMPT” |
Affordability “did it for a very reasonable price” “the price was perfect” “Fairly priced services” “pricing was very reasonable” “services were affordable” “reasonably priced” “most affordable by almost a third of the total price” “Got the job done on budget” “most affordable and best price” “final bill was less than the estimate” |
Communication “received valuable advice from the owner” “sales/customer service was knowledgeable and personable” “Sandy and Lori were very helpful and knowledgeable” “Mike was SUPER helpful” “the office staff and movers were responsive” “They were responsive” “poor about calling back” “Lori was accommodating, friendly, helpful” “Mike answered all my questions” “great customer service from walkthrough to unloading” |
Stick to Prices “I received a $95 refund when they realized I was overcharged” “final cost was within 20 dollars of the estimate” “Got the job done on budget” “final bill was less than what was quoted” “honest pricing” “They were spot on with their estimate” “no surprise extra charge despite the driveway issue” “No surprises in pricing” “bill was less than the estimate” “no mention of deviation from the planned move” |
Speed “worked in a very timely and orderly fashion” “Very efficient in moving” “fast, efficient” “worked hard and fast” “worked very quickly” “worked quickly all day” “Patrick and the team were incredibly hard-working, fast” “Helped me get this job done promptly” “fast and efficient move” “fast and efficient in moving two houses in one day” |
Friendliness “crew is top notch” “men who did the work were friendly” “so professional and thoughtful” “professional and pleasant to work with” “They are respectful” “super friendly” “What a great guy” “really care about customers” “everyone involved was friendly” “maintained a helpful and pleasant attitude” |
Will Hire Again “highly recommend them” “would hire again” “definitely the company to hire” “would only use these guys again” “look forward to working with them in the future” “Highly recommend and would hire again” “highly recommend him and his staff” “would definitely recommend them” “Thankyou Mike” “will definitely use them again next time” |
Professionalism “crew's conduct was professional” “hardworking, careful, and thorough men” “so professional and thoughtful” “they are professional” “Mike is fair, dependable, and professional” “team was extremely professional and hardworking” “came in and knew exactly what to do” “crew were professional” “took pride in their work and conducted professionally” “were professional” |
Conflict Handling “received a $95 refund when they realized I was overcharged” “Always willing to lend a helping hand” “going above and beyond implies willingness to right a wrong” “went above and beyond in assembling piano” |
Precision & Care “crew is careful, attentive” “not one single item was broken” “carefully handle my items” “took so much care of our furniture” “laid out runners to ensure floors were not damaged” “items were handled with care” “careful handling by the movers” “took extra care with walls” “careful of my household goods” “very careful with my items” |
Pros & Cons
- Exceptional customer service
- Highly professional and respectful crew
- Reasonable and fair pricing
- Efficient and timely move
- Careful handling of belongings
- Rare issues with communication follow-ups
Great Crew Members
Mike | Mike was thanked explicitly indicating good service |
Mike | Mike is fair, dependable, and professional |
Mike | spent time recommending who else to call and gave invaluable tips |
Patrick, Mark, Mike | worked hard and fast, super friendly, no damages |
Patrick | Patrick was efficient and careful |
About Murphy Family Movers
Murphy Family Movers has over 25 years of combined moving experience in Aurora, Illinois. This Aurora, IL mover promises the highest level of professionalism, courtesy, and efficiency. Murphy Family Movers provides residential and commercial moving services throughout Illinois. It is a family-owned and operated moving company, meaning it can provide unparalleled customer service with a personal touch. Murphy Family Movers has been awarded 2020 Reader’s Choice Daily Herald Best of the Best, 2020 Neighborhood Favorite from Nextdoor, and more! These movers offer local moving services and interstate relocation packages to 48 states. They also provide packing and storage deals for a streamlined moving experience.
Category | Rating | Why? |
---|---|---|
Quality | 9.5/10 | |
Punctuality | 9.67/10 | |
Affordability | 9.33/10 | |
Communication | 9.48/10 | |
Stick to Prices | 8.9/10 | |
Speed | 9.67/10 | |
Friendliness | 9.87/10 | |
Will Hire Again | 9.42/10 | |
Professionalism | 9.53/10 | |
Conflict Handling | 7.3/10 | |
Precision & Care | 9.48/10 |
Recent Customer Reviews Mention...
Quality “Everything promised was delivered” “exceptional calibre of service with Jack” “great experience with the moving services” “Incredibly straight-forward pricing and excellent service” “Quick quote and fast turnaround suggest high quality service” “Worked with this company and they were great” “Fantastic experience with Murphy Movers.” “best company with hardworking movers” “recommend this company and would hire again” “Murphy Family Movers provided great service” |
Punctuality “showed up right on time” “Came on time” “they were prompt” “quickly emptied our home and meeting us 3 days later” “called to ask if they can come earlier than expected” “they were timely” “showed up right on time and called us ahead” “showed up within an hour” “Polite and prompt” “Movers showed up earlier than expected” |
Affordability “affordable compared to another moving experience” “not as expensive as other movers” “best prices and really worth it” “estimate was very reasonable and no hidden fees” “charged us WAY LESS” “a little pricey but job well done” “Well worth the money” “competitively priced” “their price was on point ” “avoided need for a second truck, hence affordable” |
Communication “treat customers and partners with respect and kindness” “received timely responses from Jack” “Excellent email confirmation and communication” “Packed and loaded efficiently despite inclement weather” “great cooperation from the entire team” “Jack replied back almost immediately to any question” “Jack was very transparent about pricing and flexible to accommodate” “called us ahead” “execution and customer service are best in class” “most compassionate and sweetest people” |
Stick to Prices “honored the quote to the penny” “Straight-forward pricing implies sticking to quoted prices” “Payment was super easy, no hidden fees” “they could have easily taken advantage of us” “charged as expected” “final price was more expensive than quoted” “No hidden fees, very straightforward process” “they didn't try to change the price ” “no mention of changing prices” “lived up to all their promises” |
Speed “Finished on time” “The guys were fast” “they were quick” “Lightning quick service” “quickly emptied our home” “entire process was efficient, fast, and took half the time expected” “quick and efficient service” “they were fast and careful” “worked extremely hard for the entire time” “quick and efficient service” |
Friendliness “respectful and kind to customers and partners” “Family-owned small businesses are the best!” “The guys were very nice” “professional and friendly” “felt like family and friendly” “gentlemen were kind and considerate” “entire team worked well together” “The team was very courteous and professional” “team was friendly and made me feel very comfortable” “were very friendly and caring” |
Will Hire Again “would highly recommend” “can't imagine hiring another company” “would highly recommend and use again” “they really care” “Will use Murphy Family Movers again” “Highly recommend this company and would hire again” “Great company” “would definitely hire Murphy Movers again.” “would recommend to anyone” “will be using this company again for sure” |
Professionalism “extremely dedicated and experienced” “the movers were very professional” “Strong and efficient 3-man moving team” “prompt and professional” “men were quick, professional” “no foul language used, showed team spirit” “managed professionally and efficiently” “Jack and his team were extremely professional” “team was professional and made me feel very comfortable” “so kind and professional” |
Conflict Handling “skillfully helped rescue a pet” “reached an agreement amicably” “willing to send help but not solve the problem” “did not receive a refund or proper compensation” “issue not resolved even after 6 months” “everything was done right, no wrongs mentioned” “went above & beyond in helping out someone” “owner was unresponsive to concerns and acted inappropriately” “made sure to point out any issues before moving” “went above and beyond to move furniture” |
Precision & Care “all items were packed securely and arrived safe” “wrapped and were very careful with all items” “professional and careful with our stuff” “nothing was broken or damaged” “showed particular care loading/unloading everything” “handled my items with complete care and attention to detail” “were very friendly and caring” “desk and tv table were damaged” “furniture wasn't handled with care” “they broke multiple items and damaged property” |
Pros & Cons
- Exceptionally dedicated and experienced team
- Outstanding professionalism and efficiency
- Incredibly straightforward pricing with no hidden fees
- Highly responsive and great communication
- Some cases of damaged furniture
- Rare instances of unprofessional behavior by the owner
- Infrequent issue with not following directions on item placement
- Some items broken during the move
Customer Insights
Cost: $ 3296.00 from 3 reviews
Local Move Duration: 3.5 hours from 12 reviews
Interstate Move Duration: 2 days from 7 reviews
Great Crew Members
Jack, Jose, Darren | Jack detailed and honored quote, Jose and Darren outstanding unloading |
Jack | exceptional caliber of service provided |
Jack | provided timely responses on inquiries |
Miguel, Ismael | helped skillfully with a non-standard situation |
Jack Murphy | Handled the booking and insurance well |
About Stevenson Transfer
Stevenson Transfer is a family-owned and operated company founded in 1908. It has moved families and businesses in the Illinois Valley for four generations. Whether you're moving locally, in-state, or across state lines, this local business has the expertise and resources to make your transition seamless and easy. Stevenson Transfer also specializes in logistics support, including warehouse management, inventory tracking, and order fulfillment. And with 75,000 square feet of storage space available, it can accommodate any short and long-term storage needs that you may have. An agent for Mayflower Van Lines since 1953, Stevenson Transfer has been handling international moves for decades. No matter where you're moving, it can help with every step of the process, from coordination and customs assistance to trucking transport and distribution overseas. If you're moving to or from the area and exploring your options, you can check out the Aurora, IL movers for a list of companies at the city level. Please note that this link does not insinuate the quality, rating, or status of Stevenson Transfer or whether it may be included in this list.
Category | Rating | Why? |
---|---|---|
Quality | 9.44/10 | |
Punctuality | 9.27/10 | |
Affordability | 8.89/10 | |
Communication | 9.26/10 | |
Stick to Prices | 9.44/10 | |
Speed | 9.63/10 | |
Friendliness | 9.74/10 | |
Will Hire Again | 9.31/10 | |
Professionalism | 9.49/10 | |
Conflict Handling | 7.76/10 | |
Precision & Care | 9.11/10 |
Recent Customer Reviews Mention...
Quality “great work by movers” “Stevenson Transfer is professional” “Terrible company.” “the guys were awesome, fast, organized, and professional” “The move went flawless.” “best experience with Stevenson Transport” “respectful and careful with expensive furniture” “far beyond the five star option for this feedback” “great initial experience with Angie but move had issues” “these guys are awesome” |
Punctuality “they were on time” “showed up on time” “the crew came early” “They showed up exactly when expected” “were able to deliver everything one day early” “guys were right on time” “they were right on time” “punctual (early actually)” “was able to get a crew there on a day's notice” “foreman Kevin was right on time” |
Affordability “worth every dollar” “definitely worth the money” “Total bill was very close to the estimate, indicating good value” “not the cheapest bid, but not the most expensive” “Worth every penny” “Worth every dollar” “little on the pricey side” “pricing was extremely reasonable” “felt Stevenson's quote was very fair” “the price was totally fair and reasonable” |
Communication “answered all our questions” “difficulty with claims and poor response to concerns” “Extremely well versed and personable in communication” “customer service was also fantastic” “accommodated my changes and were always upfront” “never returned my email inquiry” “great from the first phone call” “Easy communication with Angie & Connie who handled all questions” “took the time to listen” “knew exactly what to expect with every step” |
Stick to Prices “from quote to bill implies sticking to quoted prices” “The final price was slightly over the estimate by $80” “Came in under estimate” “provided a very accurate estimate” “straightforward with pricing” “felt Stevenson's quote was very fair and on point” “came within a few hundred pounds of the final weight” “got a small check back for coming in 'under weight'” “got a refund as the move was underweight” “honored estimate, no extra charge, received refund” |
Speed “efficient with the balance of our packing” “it was fast” “worked non stop” “Didn't stop till the last thing was loaded” “they were very quick” “they were efficient” “professional and fast” “Entire packing was done in one day which is amazing” “Did the entire move before the end of the afternoon” “job got done ahead of estimate” |
Friendliness “made a stressful experience very easy” “Removed shoes, worked patiently and carefully.” “employees are extremely cordial” “very respectful movers” “cheerful and pleasant” “they are friendly” “we're courteous” “peace of mind and ease of moving” “Referred to as the best group of young men” “Crew members were very courteous” |
Will Hire Again “never had a smoother move and very thankful” “highly recommend them” “I paid them over 7000.” “would hire again because experience was very easy” “Would highly recommend Stevenson’s Movers.” “will use them again” “would definitely hire again due to job well done” “worth every penny and then some” “could never recommend, deeply saddened by the experience” “used them twice” |
Professionalism “Josh and his crew were highly professional” “professional from the office to the final setup” “Terrible company.” “professional” “Professional in dismantling, wrapping, and moving.” “employees are extremely professional” “handled disassembly and reassembly professionally” “every person was professional, knowledgeable, courteous” “packers were kind but not professional” “great work” |
Conflict Handling “Kevin made sure to rectify even a minor issue” “owned taking care of the few things that got 'bumped around'” “fixed the mishaps immediately” “claim unfairly denied” “minor issue quickly resolved with a touch-up pen” “went above and beyond fixing furniture” “Refunded for less weight than estimated” “Put broken desk back together, works fine.” “absolutely dependable implies they would right any wrongs” “reimbursed us for the cost to replace/repair items” |
Precision & Care “padded all furniture and were exceptionally careful” “They lost all my furniture.” “Extremely careful of the piano.” “very respectful and thorough with belongings” “respected house and furniture during the move” “poor packing resulted in damaged items” “careful with items moved” “No mention of any damage, implying great care” “they did a very careful job of moving” “Took amazing care of glass, furniture, antiques” |
Pros & Cons
- Professional and courteous team
- Punctual, often arriving on time or early
- Efficient and careful handling of items
- Provides accurate estimates and adheres to them
- Rare cases of damaged belongings
- Minor issues with customer service responsiveness
- Infrequent communication issues mentioned
- Some incidences of higher than expected costs
Customer Insights
Interstate Move Duration: 7 days from 7 reviews
Great Crew Members
Mike, Angie, Josh | answered all questions and highly professional during move |
Angie, Mike, Cindy | Angie, Mike, and Cindy got the ball rolling |
Angie | great experience during intake |
Brett, Brett, Tyler | They did a superb job |
Dave, Will | Dave and Will are the absolute best |
About Expert Movers Inc.
Expert Movers Inc. is a Chicago-based moving company with hundreds of five-star reviews from satisfied customers who vouch for its quality customer service. Fully licensed and insured, it provides comprehensive residential and commercial moving services to the entire Illinois area. Expert Movers also offers complete packing and unpacking and specialty moves for pianos, antiques, art pieces, and other delicate items. All of its movers are professionally trained and equipped with the right tools and essential supplies. They can handle any situation you may encounter on your move day and will protect your belongings and property at all costs. Expert Movers puts customers’ needs first, which is why it offers affordable rates with no hidden fees. It knows Chicago, IL inside and out, so it can help set you up for your new adventure in no time.
Category | Rating | Why? |
---|---|---|
Quality | 9.61/10 | |
Punctuality | 9.73/10 | |
Affordability | 9.61/10 | |
Communication | 9.58/10 | |
Stick to Prices | 9.53/10 | |
Speed | 9.83/10 | |
Friendliness | 9.77/10 | |
Will Hire Again | 9.5/10 | |
Professionalism | 9.46/10 | |
Conflict Handling | 4.32/10 | |
Precision & Care | 9.35/10 |
Recent Customer Reviews Mention...
Quality “truly pleased with their services” “Expert Movers made the move a breeze” “second experience wasn't as great” “they are always fantastic” “These guys are the best” “Great experience with the service” “exceeded every expectation” “great work by Expert Movers” “they did a great job” “they are amazing” |
Punctuality “punctuality that truly set them apart” “arrived on time” “they were prompt” “they showed up on time” “punctual” “They arrived on time” “no move has taken more than 3 hours” “movers arrived on time” “they were timely” “they were prompt” |
Affordability “reasonably priced” “the price was great” “Give you a very fair price” “The total cost was very reasonable” “they provided the most affordable estimate” “an excellent value” “coming in under the budget” “Price is also reasonable” “mentioned a great value” “cost effective and paid less than estimate” |
Communication “listened to my specific requests and concerns” “Always kept me updated” “the booking was simple” “they were communicative” “ensure I'm comfortable and pleased with their service” “happy to answer my questions” “Delivered required certificate of insurance quickly” “they were very communicative from the jump” “easy to work with” “reps were professional and informative” |
Stick to Prices “Final price equal to estimate” “Don't try any of the funny business” “the price ended up right in the middle of the estimate” “nothing got done about the claim” “paid less than estimated” “total was about exactly what the estimate was” “they got it done for less than what was quoted” “Didn't run up fake charges” “final price was lower than the original estimate” “final price was cheaper than the estimate” |
Speed “worked efficiently to make the move smooth” “Finished within allocated time” “took twice as long, seemed slow on purpose” “very fast and efficient” “Work quickly” “they were fast” “They were quick and efficient.” “extremely efficient” “crews are quick” “quick and efficient move” |
Friendliness “friendly and approachable movers” “Movers were friendly and helpful” “crew lead wasn't friendly at all” “made the move easy” “Very friendly” “hardest working men I’ve ever encountered” “they are courteous and helpful” “the movers were very nice” “They were thoughtful and made the experience better than expected.” “courteous” |
Will Hire Again “highly recommend Expert Movers Inc” “I'd use them again” “would not hire again due to negative experience” “would highly recommend them” “would highly recommend them” “Will use again” “would definitely hire them again” “will be using them for both future moves” “highly recommend Expert Movers and would hire again” “they broke and dented items but were still nice” |
Professionalism “exhibited professionalism throughout the process” “crew lead seemed annoyed, lacked professionalism” “worked hard and conducted themselves professionally” “the movers were professional” “They conducted the move thoughtfully and efficiently.” “always go above and beyond” “they were professional” “Highly efficient and professional moving service” “were professional” “crews are...professional” |
Conflict Handling “dedicated to customer satisfaction” “the insurance didn't cover much for damages” “denied responsibility and did not resolve the issue” “did not address the damage claim” “did not inform me about the damaged item” “company didn't reimburse for the broken mirror” “refused to take responsibility for damages” “did not adequately compensate for the damage they caused” “no resolution or response from the company” “no effort shown to correct the damaged furniture” |
Precision & Care “exceptional attention to detail with my belongings” “were careful with my items” “they damaged/bent some of my stuff” “very careful with items” “super careful to load and unload” “They work safely” “handled items carefully” “they broke our freezer and damaged our mattress” “they were careful” “They were neat and careful with our items.” |
Pros & Cons
- Efficient and quick moving process
- Friendly and professional staff
- Final price matched the estimate
- Easy and responsive booking process
- Crew occasionally showed up late
- Some instances of damaged belongings
- Issues with handling damage claims
- Occasional lack of professionalism from crew leads
Customer Insights
Cost: $ 543.00 from 4 reviews
Hourly Minimum: 2.5 hours from 5 reviews
Local Move Duration: 2.5 hours from 49 reviews
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
Eric, Jesus, Omar | they serviced our move excellently |
Jesus, Omar, Eric | kept working hard without taking breaks |
Roman, Lucio, Rigoberto | They were quick, neat, thoughtful, and efficient. |
Abby | thanks to Abby |
Reene | Reene and his group did an excellent job |
About Moving By Marcus
Moving By Marcus is a professional moving company with over 15 years of experience providing local and long-distance moves. Located in Bloomington, it will travel throughout North America for you, whether you’re moving to a four-bedroom house or just need a piece of furniture delivered. It also does home packing and wrapping, pickups and deliveries of bulky or heavy items, room-to-room moves, truck loading and unloading, and cleanouts to get rid of junk and clutter. Moving By Marcus is highly flexible, making them one of the available options for moving services in Bloomington, IL. Accommodating last-minute and same-day moves, its movers are available 24 hours a day, 365 days a year, so you can reach them any time of day or night. No job is too big or too small for Moving By Marcus. It will take care of your every moving need.
Category | Rating | Why? |
---|---|---|
Quality | 9.3/10 | |
Punctuality | 9.52/10 | |
Affordability | 9.31/10 | |
Communication | 8.77/10 | |
Stick to Prices | 7.87/10 | |
Speed | 9.83/10 | |
Friendliness | 9.78/10 | |
Will Hire Again | 9.26/10 | |
Professionalism | 9.09/10 | |
Conflict Handling | 5.94/10 | |
Precision & Care | 9.38/10 |
Recent Customer Reviews Mention...
Quality “Fast and dependable service” “professional and efficient service” “They are never available and do not call back” “They were great” “quick and efficient service” “pleased with the service” “super kind, happy, professional, and quick service” “they did everything they said they would” “crew was incredible” “Not professional and broke valuables.” |
Punctuality “Never available to discuss timing” “Very prompt” “they were able to be there within the half hour” “On time” “punctuality was top notch” “Barry and his team were prompt” “they came promptly on time” “were prompt in the move process” “showed up exactly on time” “The guys came on time” |
Affordability “Not expensive” “price was fair” “Good pricing” “charged double the estimated amount” “described as very reasonably priced” “conserving money, not expensive” “Excellent price - half what other companies wanted” “very affordable for a small move” “price was very reasonable” “the price was extremely competitive” |
Communication “responsive communication” “Never call back, voicemail always full” “Failed to disclose their no-insurance policy.” “responsive communication in getting an estimate” “Marcus responded immediately” “Listened to our concerns” “communication was obviously top notch” “some hiccup in communication” “responded quickly to text messages and by phone” “impressed with long distance communication” |
Stick to Prices “final price fell in line with the minimum quote” “accurate estimate provided” “charged significantly more than estimated cost” “overcharged but ultimately refunded” “estimate was spot on to what I owed” “no hidden fees, no upcharges” “actual cost came in under the estimate” “pricing increments clear and reasonable” “price was exactly as quoted” “accurate quote” |
Speed “Fast service” “efficient in completing the move” “guys were quick” “worked hard and fast” “quick service” “Moved us quickly” “they were quick” “packed the truck high and tight” “loaded up quickly and back on the road” “very efficient at loading and unloading” |
Friendliness “personable team” “they are friendly” “guys were funny and sweet” “super kind and happy” “very professional and polite” “they were friendly” “Very friendly” “Barry and the gentlemen were so kind and polite” “described as professional and personable” “each member brought their personality” |
Will Hire Again “Highly recommend” “would definitely hire again” “Would not want to work with them due to availability issues” “Highly recommend Moving By Marcus” “would hire them again” “pleased with the service” “worth every penny and would hire again” “highly recommend this company” “I would definitely recommend these guys” “Won't stand by their service.” |
Professionalism “professional behavior observed” “very professional service” “very professional and polite” “crew was incredible” “Not professional or responsible.” “unprofessional service by Moving By Marcus” “Professional crew” “the team conducted themselves professionally” “conducted themselves professionally” “each member brought professionalism” |
Conflict Handling “Won't stand by anything.” “Marcus made it right afterwards” “issue was handled after some effort” “have yet to hear another word” “came back at no charge to finish moving an awkward and heavy treadmill” “willingness to work with changes that couldn't be helped” “owner double checked for satisfaction” “Marcus will go out of his way to make sure you are satisfied” |
Precision & Care “careful with items” “workers were very careful in handling our furniture” “Our sofa and large flat screen TV were broken.” “great care taken with moving our furniture” “Moved us carefully” “not a single item was broken or damaged” “they were careful” “everything is in good shape” “carefully got the job done and done right” “handled the move efficiently with no issues mentioned” |
Pros & Cons
- Reasonably priced
- Efficient and fast service
- Professional and courteous team
- Responsive and prompt communication
- Rare issues with availability
- Some cases of damaged items
- Infrequent communication hiccups
- Occasionally charged more than estimated
Customer Insights
Local Move Duration: 1 hours from 9 reviews
Great Crew Members
Tony | likes to sing while working |
Marcus | Marcus deserved praise for a quick response and solving the problem |
Barry | Barry went above and beyond to accommodate my timeframe |
Marcus | helped prepare, packed truck efficiently |
Marcus | made sure I was aware of pre-existing damages |
About Father & Son Moving & Hauling
Father & Son Moving and Hauling is a family-owned and operated business that has been serving Central Illinois since 2019. It offers in-town and out-of-town moves for residential and commercial customers. Whether you’re moving within a city or between cities, you can have a full range of services at your fingertips, including packing and unpacking services, loading and unloading assistance, moving supplies, junk removal, and large-item moving for hot tubs, pianos, couches, and mattresses. Father & Son movers are licensed by state authorities to ensure quality work with every client they serve. Their rates are always reasonable, and they offer free estimates for all moves. Father & Son Moving and Hauling is based in Springfield, IL. It is open every day, so don’t hesitate to give them a call if you need anything.
Category | Rating | Why? |
---|---|---|
Quality | 9.36/10 | |
Punctuality | 9.52/10 | |
Affordability | 9.27/10 | |
Communication | 9.14/10 | |
Stick to Prices | 9.02/10 | |
Speed | 9.44/10 | |
Friendliness | 9.43/10 | |
Will Hire Again | 9.15/10 | |
Professionalism | 9.04/10 | |
Conflict Handling | 5.7/10 | |
Precision & Care | 8.64/10 |
Recent Customer Reviews Mention...
Quality “great work by movers” “these gentlemen were very friendly, respectful” “Jeremy and his son did great work” “best moving experience we've ever had” “hard and honest workers” “couldn't have been happier with the service” “my experience was nothing short of outstanding” “Very nice to deal with and would use them again” “Hard working service, no damage, and personable” “Fast and speedy service” |
Punctuality “they were prompt and here when they said” “showed up the same day we called them” “they arrived early” “Made a deal within 1 day, implies punctuality” “arrived promptly on the scheduled day” “they responded and delivered everything quickly” “were courteous and on time” “met the next morning after last-minute call” “arrived promptly on the scheduled date and time” “Showed up on time” |
Affordability “saved me a lot of money” “No hidden fees mentioned, suggests good affordability” “pricing was competitive, no hidden costs” “cost beat out others called” “offered a reasonable rate” “gave me a great price” “Very reasonable rates” “very reasonable people on cost effectiveness” “fair” “affordable” |
Communication “if you text them, they get back to you very quickly” “Personable service implies good communication” “addressed any concerns or questions I had” “Answered my inquiry quickly and kept me updated” “easy to deal with” “Jeremy took the time to walk me through the process” “very compassionate and communicative” “Several guys communicated well during the move” “very responsive” “understanding my situation” |
Stick to Prices “No mention of hidden fees, so stuck to quoted prices” “provided me with a detailed estimate upfront” “no mention of price changes” “rough estimate was honored with a great price” “took some off the bill” “Jeremy gave me a quote and I paid that exact amount” “honest quote with no surprise fees” “honest with pricing” “Met the high bid” “Quote did not change, paid what was quoted” |
Speed “do things fast” “got the job done quickly” “Service was fast” “completed the move efficiently and swiftly” “packed and moved everything swiftly” “Fast and speedy service” “in and out of our apartment within minutes” “everything moved within an hour and a half span” “impressed with the speed of packing and unpacking” “They were fast” |
Friendliness “very friendly, respectful and accommodating” “extremely professional and beyond courteous” “courteous and friendly demeanor” “the guys were great” “Personable service implies friendliness” “impressed and highly recommend them” “were courteous” “very trustworthy and professional” “always polite and courteous” “Honest looking guys implies friendliness” |
Will Hire Again “wouldn't hire again” “highly recommend” “would hire Jeremy and his son again” “cannot recommend them enough” “would definitely call this mover again” “Implied satisfaction means would hire again” “Would recommend them and would use them again” “cannot recommend enough and felt completely satisfied” “helped me out of a jam and would hire again” “highly recommend them for any type of move” |
Professionalism “extremely professional” “hard and honest workers” “Professional movers knowing how to take care” “demonstrated professionalism throughout the move” “very trustworthy and professional” “crew was professional” “Conducted themselves professionally during the move” “crew were very respectful” “Professional” “service was professional” |
Conflict Handling “company did not rectify the issue of missing items” “went above and beyond for me” “took some off the bill indicating willingness” “spent the move arguing, not resolving issues” “misunderstanding not resolved effectively” “went above and beyond to complete the job” “went above and beyond to complete the job” “Jeremy genuinely cares and ensured I got my UHaul as promised” “offer to repair a damaged chest” |
Precision & Care “stuff got banged up” “handling each piece of furniture with the utmost care” “They took care of my items with no damage” “items were perfectly intact” “carefully packed up all possessions” “Moved my stuff without any incident” “Not an item was broken or scratched” “took extra care in moving our furniture” “furniture scratched and gouged” “Nothing was covered” |
Pros & Cons
- Quick and efficient service
- Professional and courteous team
- Competitive pricing with no hidden fees
- Responsive and excellent communication
- Some belongings got banged up
- Use of obscene language by the crew
- Some instances of arguing and not resolving issues
- Rare cases of furniture scratched and gouged
Customer Insights
Local Move Duration: 1.25 hours from 4 reviews
Great Crew Members
Jeremy | praised for great help with moving piano |
Jeremy | Jeremy ensured an organized and prompt start to the move |
Jeremy | came to the house to look things over |
Jeremy | took my call after hours and provided great service |
Jeremy | Jeremy and crew did a great job |
About Alliance Moving & Storage
Alliance Moving & Storage is a family-owned and operated moving company serving Chicagoland. The company offers exceptional services that include packing, unpacking, storage, disassembly and more. Proudly standing as licensed and insured movers in Aurora, IL, they are equipped to provide local or long-distance moving services. Originating from over 20 years of experience in furniture delivery, they now offer complete moving services that are personalized to exceed your expectations. Offering a selection of basic, full-service, and specialty moving services, gives you the convenience of choice to ensure you stay on budget. Rest assured Alliance Moving & Storage will take care of your things and give you value for your money.
Category | Rating | Why? |
---|---|---|
Quality | 9.19/10 | |
Punctuality | 9.27/10 | |
Affordability | 8.36/10 | |
Communication | 8.77/10 | |
Stick to Prices | 7.77/10 | |
Speed | 9.81/10 | |
Friendliness | 9.58/10 | |
Will Hire Again | 9.01/10 | |
Professionalism | 9.47/10 | |
Conflict Handling | 5.9/10 | |
Precision & Care | 9.41/10 |
Recent Customer Reviews Mention...
Quality “ruined my furniture” “smooth and very happy with the move” “did an EXCELLENT job with moving my furniture and belongings” “Great experience overall” “Our realtor recommended Alliance and nothing was damaged” “wonderful job moving my mom” “prompt, very professional and quick” “Alliance Moving and Storage delivered everything in perfect condition” “true professionals moved my family and I flawlessly” “amazing job by the movers” |
Punctuality “picked up and delivered on-time” “they arrived early” “timely” “The crew was on time for my move” “were responsive, on time” “they were prompt” “everything was picked up and delivered on time” “everything arrived on time” “they were always on time” “the movers were on time” |
Affordability “most affordable long-distance company” “they are VERY AFFORDABLE” “The move came in substantially under the estimate” “would recommend them for the service and prices” “The price was surprisingly reasonable” “Very fair price for the service” “value is amazing” “not value for money” “gave us a competitive price” “provided the best value for travel and time” |
Communication “Jaggy was very patient with scheduling” “easy peasy to work with” “Appreciated Craig and Tiffany's communication for revised estimates” “responsive throughout the entire process” “Michale and Jaggy were so helpful and communicative” “Were fast and responsive” “Very easy to work with and respectful” “experienced disorganized communication” “communication was outstanding” “very responsive” |
Stick to Prices “Accurate quote” “Provided revised estimates and matched them” “quote doubled upon arrival” “promised full-service was not provided” “gave us a competitive price” “provided detailed quote” “transparent and done before the minimum time” “Finished in the quoted time” “the bill came in under the estimate” “final cost was extremely close to estimate” |
Speed “worked fast and hard” “My move took less than 3 hours!!” “quick” “everything arrived on time” “quick and efficient” “SO fast during the move” “done well before the minimum time” “The speed they worked at was fast” “worked quickly” “Quick workers” |
Friendliness “they were friendly, but very professional” “kind” “Crew was polite and the back-end team was helpful” “courteous and respectful throughout the process” “The team is a pleasure to deal with” “Respectful and professional service” “they did a job well done” “movers were very friendly” “very professional, experienced, and friendly” “team made sure we felt in good hands” |
Will Hire Again “DO NOT RECOMMEND” “couldn't be happier and turned stressful time into smooth transition” “would HIGHLY recommend Alliance Moving and Storage” “would definitely hire again” “Highly recommend Alliance and would use their service again” “would definitely hire them again” “would recommend them and hire again” “would hire this company again” “Will be using them again” “Strongly recommend and would use again” |
Professionalism “they were very professional” “professional” “Crews are very serious, quiet, and careful” “very professional” “Respectful and professional service” “these guys are true professionals” “movers themselves were professional” “very professional, experienced, and friendly” “they got our household moved professionally” “crew was professional” |
Conflict Handling “I got less than $400 for several thousand in damages” “not helpful in resolving issues” “no details about resolving issues, assuming they would based on service” “went out of their way to accommodate us” “they gave me some money back for damage” “went above and beyond with fish tank wiring” “did not attempt to right the severe wrongs they caused” “poor response to reported damages and missing items” “went above by fixing bed frame” “accommodating and resolved issues at no additional cost” |
Precision & Care “didn't protect my furniture” “took care of all of my belongings like it was their own” “Nothing was lost, damaged, or broken with fragile items” “wrapped and protected like it was all fragile china” “took care of all belongings” “no damage to items during the move” “Took great care of all my belongings” “packed/crated expensive art meticulously” “took amazing care of my belongings” “most careful with my personal belongings ever” |
Pros & Cons
- Provides affordable long-distance moves
- Efficient, hardworking, and professional crew
- Punctuality in pick-up and delivery
- Highly praised for excellent customer service and responsiveness
- Less compensation than expected for damages
- Damages and ruins furniture in some cases
- Disorganized communication experienced by some
- Full-service promises not always met
Customer Insights
Cost: $ 1562.00 from 11 reviews
Hourly Minimum: 2 hours from 7 reviews
Local Move Duration: 3 hours from 34 reviews
Interstate Move Duration: 1 days from 6 reviews
Great Crew Members
Jaggy | arranged it all professionally |
Jaggy | Jaggy was very patient with scheduling |
Craig,Tiffany | Provided excellent support and communication |
Michale, Jaggy | Michale and Jaggy were so helpful and communicative |
Jaggy | exceptional at keeping the moving planning process going |
About Underfanger Moving & Storage
Underfanger Moving & Storage, Inc. has been a part of the Springfield community since 1888 providing the surrounding areas with reliable moving services for over a century. During its years of operation, Underfanger Moving & Storage has become known as a dependable choice for families moving down the street or across town. As an agent of Mayflower Transit, it leverages a nationwide network of Springfield, IL movers to help with relocations anywhere in the continental United States. This affiliation with Mayflower also assures that Underfanger Moving & Storage does not rely on day-labor, but employs full-time staff that are drug-screened and background checked.
Category | Rating | Why? |
---|---|---|
Quality | 8.9/10 | |
Punctuality | 8.6/10 | |
Affordability | 7.93/10 | |
Communication | 8.35/10 | |
Stick to Prices | 7.75/10 | |
Speed | 8.85/10 | |
Friendliness | 9.26/10 | |
Will Hire Again | 8.63/10 | |
Professionalism | 9.23/10 | |
Precision & Care | 9.13/10 |
Recent Customer Reviews Mention...
Quality “Had a great experience with them” “extremely professional handling of the move” “Tom was responsive and kind, great attention to detail” “professional hardworking team and got everything done much faster” “great service” “Easy to schedule and crew worked quickly” “Simply amazing how well everything was packed & cared for” “very professional and prompt service” “agent treat u so good” “Tom and his team were extremely professional and pleasant” |
Punctuality “Truck arrived on time” “they were prompt” “team showed up on time” “arrived within the appropriate time window” “on time and not a minute late” “arrived as planned” “They never showed up for the scheduled quote.” “all my goods arrived on time” “they were punctual” “were very professional and prompt in their responses” |
Affordability “Hourly rate worked out better than other bids” “reasonable pricing” “price is worth the service” |
Communication “Tom was always responsive” “Tom took the time for multiple phone conversations” “Communication from Tom, Karen, and Pat was great” “great communication with every person” “Tom was very pleasant to work with” “friendly from start to finish” “very helpful and took time to assist” “worked to meet my pick up and drop off needs” “woman on the phone had no interest in assisting” “Called last minute and they fit us in shows good communication” |
Stick to Prices “no issues with quoted prices” “cost came in under estimate” “price quoted was NEVER exceeded” “Paid what was estimated, no surprise charges” |
Speed “got everything done much faster than expected” “Got in and out of both locations quickly” “Completed on time which was time sensitive” “delivery completed in just over an hour” “most efficient company ever” “quick and efficient during the move” |
Friendliness “Tom was very helpful” “The moving team was polite” “All of them had great attitudes” “team were extremely professional and pleasant” “helpful and friendly throughout” “took time to try to help me out” “The men were very professional” “super friendly, full of energy” “men were very professional” “respect and care shown to me” |
Will Hire Again “100% rating” “would recommend them again” “highly recommend and will be my first call” “Will definitely be contacting again” “highly recommend and would hire again” “Will recommend and use again” “would hire again” “would highly recommend” “would definitely hire again” “I highly recommend Underfanger” |
Professionalism “extremely professional crew” “The moving team was professional” “Professional and dependable” “Everything was professionally white glove delivered and unpacked” “very professional crew” “team showed extreme professionalism” “they are professional and know their jobs well” “crew was professional and well-coordinated” “crew was always professional” “The men were very professional” |
Conflict Handling “made sure everything was taken care of” |
Precision & Care “loaded and unloaded furniture with great care” “Everything was professionally white glove delivered and unpacked” “took great care with my belongings” “protected carpets with plastic cling wrap” “very considerate with handling everything” “Tried to work around our house shows careful handling” “took care with the items” “The men were careful” “men were careful” “home and furnishings treated with respect and care” |
Pros & Cons
- Highly professional crew
- Prompt and on-time services
- Exceptional care with belongings
- Efficient and quick move completion
- Rare no-show incidents
- Occasional lack of interest in assisting from office staff
- Infrequent communication issues post-scheduling
- Some cases of unexpected non-show for quotes
Great Crew Members
Great crew | The crew provided a smooth experience |
Chris,was great and worked really hard | |
Tom | great family owned facility |
Tom | worked with us through the chaos and was part of professional team |
Pat, Tom, Karen | Great communication, professional delivery, and care for belongings |
About AB&C Moving and Delivery
AB&C Moving and Delivery is a small, locally-owned full-service moving company. It has a team of residential moving experts who have been transporting household goods in the Belleville area and across Illinois for over 15 years. What makes them stand out amongst the diverse movers in Belleville, IL is their commitment to in-house moving, office moves, assisted living transitions, and military relocations. No job is too big or small. Its professional movers will take care of everything for you, from packing and unpacking to loading and unloading. They move specialty items as well, such as safes, pool tables, and all types of pianos. If you need moving supplies, AB&C Moving and Delivery sells the cheapest boxes in town – you won’t find better prices. So, let the seasoned pros at AB&C Moving and Delivery handle your next move. They will keep everything safe during transport.
Category | Rating | Why? |
---|---|---|
Quality | 8.93/10 | |
Punctuality | 8.45/10 | |
Affordability | 6.76/10 | |
Communication | 7.03/10 | |
Stick to Prices | 4.63/10 | |
Speed | 9.12/10 | |
Friendliness | 9.36/10 | |
Will Hire Again | 8.74/10 | |
Professionalism | 8.7/10 | |
Conflict Handling | 1.87/10 | |
Precision & Care | 8.27/10 |
Recent Customer Reviews Mention...
Quality “great experience” “Excellent service” “Jack and Marco moved more in two hours than I could in two days” “quality of service was very pleasing” “Quality service” “great work by movers” “great work by movers” “Aaron & Cody very professional” “great work by movers” “great work by movers” |
Punctuality “they arrived on time” “they were ready as soon as we landed” “The guys arrived on time” “got straight to work” “They were able to do it the next day” “They came on time” “were flexible with time changes” “were on-time for move” “they were on time” “arrived later than the promised time” |
Affordability “worth EVERY PENNY” “extremely great value” “not the cheapest but very reasonable” “pricing and policies seem unfair” “reasonably priced” “very reasonable pricing” “price was right” “You want a fair price call ABC Moving” “reasonably priced moving experience” “sensible and fair pricing” |
Communication “Aaron was very helpful and friendly” “very nice people and professional” “very responsive when arranging delivery” “highly responsive the entire time” “Aaron was great on all occasions we spoke” “were responsive” “failed to communicate effectively after the move” “really helped us out of a jam with scheduling” “all information was effectively communicated” “answered right away, helpful” |
Stick to Prices “did not stick to quoted prices and time” “job well under the quoted timeframe” “provided an accurate estimate of cost” “knew exactly what I was paying for” “cost was given up front when making the appointment” “no surprises, stuck to the quoted prices” “Owner promised to fix issue but it's a hassle.” “cost was more than initially told” “initial estimate is always accurate” “was told costs increased unexpectedly” |
Speed “Worked efficiently” “Super quick” “completed our move in a very timely manner” “VERY time efficient” “moved more in two hours than I could in two days” “took less than 2 hours for whole house” “super efficient and fast” “very fast” “fast movers” “They did this quickly” |
Friendliness “Very friendly” “they were very courteous” “Aaron was very friendly and professional” “could not have been more pleasant to work with” “very nice people” “very respectful” “very nice and polite” “very friendly and respectful” “respectful and polite team” “Entire crew was respectful” |
Will Hire Again “highly recommend them to friends and family” “would hire again” “I HIGHLY recommend them” “highly recommend and would use ABC again” “would hire Jack and Marco again” “would hire again” “recommend this company and would hire again” “Would use them again” “couldn't recommend enough” “would hire again” |
Professionalism “professional” “Aaron & Cody were professional” “professional and efficient” “they were very professional” “very professional” “very professional” “Crew was professional” “very professional” “professional and focused on customer satisfaction” “Did a great job loading the POD” |
Conflict Handling “did not show willingness to address the issues” “Owner's willingness to fix it, but still a hassle.” “went out of their way to accommodate me” “refused responsibility and offered minimal compensation” “dismissive response to concerns, not helpful” “Not helpful or apologetic about the situation.” “no effort to rectify damages made” “office not willing to work makes it unlikely they'd right a wrong” “not helpful or apologetic, sided with employees” “owner was dismissive regarding a refund” |
Precision & Care “kind and thoughtful about her stuff” “took great care with paintings and figurines” “Protected the furniture during the move” “took very good care of my stuff” “respected our stuff, no damage” “never cut corners, highly responsive” “careful with delicate piano” “exceptionally careful with all of our pieces” “nothing was broken” “were careful with items” |
Pros & Cons
- Extremely professional crew
- Efficient in moving heavy items like a baby grand piano
- Prompt even after inclement weather
- Shirley was friendly and helpful on the phone
- Increased costs unexpectedly
- Poor professionalism in handling issues
- Worked extremely slow, often taking longer than quoted
- Items and property got damaged during move
Customer Insights
Local Move Duration: 3.5 hours from 7 reviews
Great Crew Members
Adam, Zach | great and worked efficiently, very friendly |
Jack,Marco | Jack and Marco were amazing and pleasant to work with |
Jackson, Marco, Aaron | Jackson and Marco were courteous and professional, Aaron was helpful and friendly |
Aaron, Cody | Aaron & Cody were professional and protected furniture |
Aaron, | Aaron was very friendly and professional |
About Two Men and a Truck
For over 30 years, Two Men and a Truck has served families and businesses from all over the United States and even globally with all their moving needs. What started with two high school boys and a hand-drawn logo, is now a trusted globally recognized brand that has over 300 locations in the United States, Canada, Ireland, and the United Kingdom with even further growth expected in the years to come. Its location in Central Illinois covers Springfield, IL and the surrounding area with experienced, professional, and reliable movers who always uphold the principles of Two Men and a Truck on every job no matter how big or small.
Category | Rating | Why? |
---|---|---|
Quality | 8.32/10 | |
Punctuality | 8.6/10 | |
Affordability | 6.46/10 | |
Communication | 6.42/10 | |
Stick to Prices | 6/10 | |
Speed | 8.84/10 | |
Friendliness | 9.17/10 | |
Will Hire Again | 7.8/10 | |
Professionalism | 8.02/10 | |
Conflict Handling | 2.35/10 | |
Precision & Care | 7.27/10 |
Recent Customer Reviews Mention...
Quality “completely satisfied with the move” “terrible service overall” “showed up on time” “Chris and Aaron made the day fantastic” “they are the worst movers we've ever had” “horrible experience” “excellent customer service from the office team to the movers” “Isaiah and Travis J made the process easy” “complete incompetence and dishonesty” “despite being extremely dissatisfied” |
Punctuality “showed up on time” “they were on-time” “Movers were on time” “showed up on time” “were 10 minutes early” “they were on time in Springfield and in North Carolina” “called to let me know they were coming” “had to wait for 3 hours due to flat tire” “they never got back to me” “asked if they could come early and were proactive” |
Affordability “rates seem unreasonable compared to medical transport costs” “cost over double the estimate” “charged more than the quoted price” “Great price” “much cheaper than the estimate” “cost more than anticipated due to extra hours” “cost me $13,000 for another move” “because the cost was high for incomplete service” “very expensive for just two items and short distance” “great value for the service provided” |
Communication “Elizabeth had wonderful communication” “ignored my requests for help” “excellent customer service from the office team” “efficient and communicative” “communicated well with one another” “higher up was incredibly rude” “constantly offering additional help” “courteous, energetic and communicated well” “main office was very quick to communicate” “they were informative” |
Stick to Prices “no unnecessary insurance charges imposed” “overcharged and had hidden fees” “charged an extra $1300” “charged beyond the quote unreasonably” “underestimated the time and quote” “stopped taking my calls over a year” “sent me a refund check for $250 because it is "their discretion"” “stayed within the quoted time” “did not stick to providing complete moving service” “No mention of changing the quoted price.” |
Speed “stood around vaping” “quick and efficient” “So fast” “quick move” “moved stuff up stairs to be more efficient” “move took 5 hours instead of 2 hours expected” “the movers were quick” “excuses not to take items to specific rooms” “15 minute breaks driving up charges” “quick” |
Friendliness “kids who did the move were good” “were polite” “generally incompetent” “highly recommend this company” “genuinely nice guys” “team was so kind and helpful” “guys were nice enough” “they were kind” “Ben and Charles were courteous” “Cody and Matthew were so efficient and kind” |
Will Hire Again “unlikely to hire again due to cost concerns” “would definitely use their service again” “would use this company forever” “would not hire again” “do not recommend” “definitely not” “would definitely not hire again” “highly recommend this company and would hire again” “would hire again” “would give zero stars if possible” |
Professionalism “very professional” “unprofessional, not prepared, no proper equipment” “lack of professionalism without supervisor” “excellent customer service from the movers” “very professional company” “displayed a level of incompetence and dishonesty” “paid much attention to detail” “demonstrated incompetence and lack of accountability” “knew what they were doing” “Seth and James were professional” |
Conflict Handling “response to pointing out unfairness unsatisfactory” “did not rectify the damage” “not fix it” “refused to offer a discount” “showed no willingness to compensate or resolve issues” “did not offer restitution or show remorse” “only offered $100 for $1500 damage” “higher up was not willing to work with us” “did not address insurance claim properly” “only gave $250 refund for $2500 worth of damage” |
Precision & Care “careful moving my big screen TV and curio cabinet” “damaged furniture and home” “Torn side and edges of couch” “will damage your furniture and your home” “refused to pack everything” “furniture damaged by rain and developed mold” “failed to safeguard my possessions” “very thorough in wrapping all items” “chunks were taken out of my furniture” “they moved furniture carefully” |
Pros & Cons
- Efficient and communicative
- Handled items with care
- Professional and courteous team
- Movers were punctual
- Charged more than the quoted price
- Unresolved issues with damaged goods
- Hidden fees reported by some customers
- Customer service lacked in resolving complaints
Customer Insights
Cost: $ 1158.00 from 10 reviews
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 2.5 hours from 8 reviews
Great Crew Members
Chris, Aaron | fantastic and made the day stress-free |
Isaiah, Travis J | efficiency and good communication |
Seth, James | they were kind, professional, quick, and efficient |
Ben, Charles | Ben and Charles were fantastic, courteous, and careful |
Cody, Matthew | efficient and kind and are a plus to the company |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
List of all Rochester Moving Companies Analyzed
- Expert Movers Inc.
- Amenity Moving & Storage, Inc.
- Murphy Family Movers
- Two Men and a Truck
- Moscardelli Moving & Storage, Inc
- Underfanger Moving & Storage
- Hillier Storage & Moving Co.
- Affordable Moving Company
- Moving By Marcus
- Alliance Moving & Storage
- Armstrong Relocation - Chicago
- AB&C Moving and Delivery
- Dodge Moving & Storage
- Stevenson Transfer
- Father & Son Moving & Hauling
Why Hire Murphy Family Movers
You should hire Murphy Family Movers for a move if you want a professional and efficient moving experience. Many customers have praised the company for their quick follow-up and responsiveness, with the owner Jack being described as friendly and communicative. The movers themselves are also highly rated, with customers mentioning their friendliness, professionalism, and efficiency. Additionally, many customers have mentioned that the company was competitively priced and did not have any hidden fees. With several positive reviews mentioning the care taken with their belongings and the lack of damage, Murphy Family Movers is a trustworthy choice for your next move.
View Full Profile >>Why Hire Murphy Family Movers
You should hire Murphy Family Movers for a move if you want a professional and efficient moving experience. Many customers have praised the company for their quick follow-up and responsiveness, with the owner Jack being described as friendly and communicative. The movers themselves are also highly rated, with customers mentioning their friendliness, professionalism, and efficiency. Additionally, many customers have mentioned that the company was competitively priced and did not have any hidden fees. With several positive reviews mentioning the care taken with their belongings and the lack of damage, Murphy Family Movers is a trustworthy choice for your next move.
View Full Profile >>Why Hire Moving By Marcus
You should hire Moving By Marcus for a move if you want professional and efficient movers who are friendly and listen to your concerns. They offer competitive pricing, are prompt and take care of your belongings. Many customers have praised their work ethic and the quality of their service, with some calling them the best movers they have ever used. The company is highly recommended for both local and long-distance moves, and can accommodate last-minute requests.
View Full Profile >>Why Hire Father & Son Moving & Hauling
You should hire Father & Son Moving & Hauling for a move if you're looking for a reliable, efficient, and professional moving company. Customers have praised the company for its prompt arrival, respectful and hard-working crew, and its ability to handle moves with care and precision. The company is also praised for its honesty and transparent pricing, making it a cost-effective option for customers. Many customers have used Father & Son Moving & Hauling for repeat moves and have recommended the company to others.
View Full Profile >>Why Hire Underfanger Moving & Storage
You should hire Underfanger Moving & Storage for a move if you are looking for a professional and efficient moving company. Their employees are dependable, friendly, and have great attitudes. The company is highly recommended by previous customers for their great service, promptness, and care for customers' belongings. Underfanger Moving & Storage offers a smooth and stress-free moving experience, from the initial estimate to the final delivery of your belongings. Their commitment to customer satisfaction is evident in the positive reviews from previous customers.
View Full Profile >>Why Hire Underfanger Moving & Storage
You should hire Underfanger Moving & Storage for a move if you are looking for a professional and efficient moving company. Their employees are dependable, friendly, and have great attitudes. The company is highly recommended by previous customers for their great service, promptness, and care for customers' belongings. Underfanger Moving & Storage offers a smooth and stress-free moving experience, from the initial estimate to the final delivery of your belongings. Their commitment to customer satisfaction is evident in the positive reviews from previous customers.
View Full Profile >>Why Hire Murphy Family Movers
You should hire Murphy Family Movers for a move if you want a professional and efficient moving experience. Many customers have praised the company for their quick follow-up and responsiveness, with the owner Jack being described as friendly and communicative. The movers themselves are also highly rated, with customers mentioning their friendliness, professionalism, and efficiency. Additionally, many customers have mentioned that the company was competitively priced and did not have any hidden fees. With several positive reviews mentioning the care taken with their belongings and the lack of damage, Murphy Family Movers is a trustworthy choice for your next move.
View Full Profile >>Why Hire Moving By Marcus
You should hire Moving By Marcus for a move if you want professional and efficient movers who are friendly and listen to your concerns. They offer competitive pricing, are prompt and take care of your belongings. Many customers have praised their work ethic and the quality of their service, with some calling them the best movers they have ever used. The company is highly recommended for both local and long-distance moves, and can accommodate last-minute requests.
View Full Profile >>Ready to start your move?
How Much Do Movers Cost in Rochester, IL?
The average moving cost in Rochester, IL is $1,158, which is based on an analysis from 31 customer reports across 5 different moving companies. In general expect to pay somewhere between $1,124 and $1,562 for a typical move.
Company Name | Median Reported Moving Cost |
---|---|
Expert Movers Inc. | $543 |
Moscardelli Moving & Storage, Inc | $1,124 |
Two Men and a Truck | $1,158 |
Alliance Moving & Storage | $1,562 |
Murphy Family Movers | $3,296 |
*Please be aware that the listed prices derive from historical customer feedback spanning several years and might not mirror the exact current rates of a company. Additionally, the anticipated cost range provided represents the 25th to 75th percentiles from the comprehensive reports of all Rochester-based companies in our dataset.
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