PODS Moving & Storage is a leading moving company with nearly 25 years of experience in the industry. Based in Peoria, Illinois, PODS operates in 46 states and offers various container sizes to suit different needs. They provide flexible and convenient moving and storage solutions, including residential and business moves, local and long-distance moving, and temporary storage at their secure facilities. PODS is known for its unique portable storage containers and their revolutionary hydraulic system, PODZILLA. In addition to their primary services, they also offer additional solutions such as car shipping, moving supplies, and packing and loading assistance, providing a comprehensive moving experience for their customers.
PODS Moving & Storage
Ranked Top 10 Best Movers in Peoria, IL
About PODS Moving & Storage
Additional Cities Served: Bloomington, Pekin, East Peoria, Washington, Morton, CantonShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Safely Ship Your Vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
4.59/10
Nationwide Average: 8.44/10
PODS Moving & Storage has received a mix of reviews expressing both high satisfaction with reliable and professional services and severe criticism for issues like poor customer service, delivery delays, and overall dissatisfaction.
Recent Reviews Mention...
“absolutely horrible communication and customer service”
“move went as planned”
“Customer service is pretty bad”
2. Punctuality
3.59/10
Nationwide Average: 8.07/10
PODS Moving & Storage appears to have numerous concerns with timely deliveries and pickups, as reflected by multiple instances of late or rescheduled services, despite a few reports of satisfactory adherence to schedule.
Recent Reviews Mention...
“They changed the delivery time three times.”
“were told multiple delivery times that were not met”
“they moved it 4 days late”
3. Affordability
4.14/10
Nationwide Average: 7.69/10
PODS Moving & Storage has mixed reviews with some customers finding them reasonably priced and a good value, while a larger number express dissatisfaction due to unexpected, high, and sometimes fraudulent fees, making it expensive for the service provided.
Recent Reviews Mention...
“Mentioned paying a lot for delivery charges.”
“additional costs due to cancellation and permits”
“cheap”
4. Communication
2.89/10
Nationwide Average: 7.53/10
PODS Moving & Storage experiences significant challenges, with numerous customers reporting frustration over long hold times, unresponsive service, and overall poor communication, despite a few positive reviews highlighting fast and friendly service.
Recent Reviews Mention...
“they provided fast customer service”
“kept getting ignored”
“Had to be left on hold, poor communication.”
5. Stick to Prices
2.01/10
Nationwide Average: 5.99/10
PODS Moving & Storage frequently appears to charge customers more than initially quoted, encountering issues such as imposing additional charges, not respecting contract terms, and failing to issue refunds, leading to a prevalent dissatisfaction among customers.
Recent Reviews Mention...
“The sales team didn't clarify policy, felt misled”
“got refunded after the issue was addressed”
“charged me for time waited for delivery”
Customer Insights
Cost: $ 1787.00 from 5 reviews
Interstate Move Duration: 3 days from 4 reviews
Great Crew Members
| Ken | Ken delivered and picked up in really hot weather |
| Saferino | went above and beyond with customer service |
| Saferino | Saferino expedited the process and was very helpful |
| Jessica | was helpful and proactive in resolving issues |
| Nicholas T | Handled maneuvering of POD skillfully into a tight spot |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
6718 W Plank Rd, Peoria, IL, 61604
(877) 770-7637
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