Dependable Moving & Cleaning Company, based in Chicago, is a small business offering moving and professional cleaning services. While the company does not mention the number of years in business or if it is family-owned, they flaunt their reliability and commitment to providing top-quality assistance. This company caters to a variety of Berwyn, IL moving services, promising no hidden charges for elements like gas or miles within city limits. They prioritize punctuality and aim to make moving hassle-free for their clients. In addition, they offer regular cleaning services for commercial buildings, apartments, homes, daycares, and small office spaces throughout the Chicago area.
Dependable Moving & Cleaning
About Dependable Moving & Cleaning
Additional Cities Served: Oak Park, Chicago Heights, Melrose Park, Elmwood Park, Maywood, Park ForestShow More >
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Lastminute moving services
- Furniture moving services
- Packing services
- Storage services
- Commercial moving services
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Summarized Review of Dependable Moving & Cleaning
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Dependable Moving & Cleaning is overwhelmingly perceived as providing poor service, with numerous customers reporting issues such as lack of responsiveness, damage to possessions, and overall dissatisfaction, despite a few positive remarks on timeliness and effort.
Recent Reviews Mention...
“very professional and efficient”
“great work by movers”
“Very great service”
2. Punctuality
Nationwide Average: 8.07/10
Dependable Moving & Cleaning consistently struggles, with numerous instances of being significantly late or failing to show up at all.
Recent Reviews Mention...
“the movers were on time”
“no show at 10am pick up”
“No call no show on the morning of the move”
3. Affordability
Nationwide Average: 7.69/10
Dependable Moving & Cleaning has mixed reviews, with some customers finding them to be a great bargain and the lowest priced, while others complain about cost discrepancies and question their pricing integrity.
Recent Reviews Mention...
“the prices were very AFFORDABLE”
“offered $25 per hour per mover which is affordable”
“not affordable due to poor service”
4. Communication
Nationwide Average: 7.53/10
Dependable Moving & Cleaning overwhelmingly struggles with responding to calls, texts, and emails, leading to widespread dissatisfaction among customers.
Recent Reviews Mention...
“always available”
“fast response”
“Pam was a great help throughout the whole process.”
5. Stick to Prices
Nationwide Average: 5.99/10
Dependable Moving & Cleaning has consistently been criticized for charging more than initially quoted, failing to provide promised documents, and lacking transparency and reliability in their billing practices.
Recent Reviews Mention...
“lied about the service agreement and failed to deliver”
“quoted 2 days but provided only 1”
“never sent insurance information or invoice”
Customer Insights
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 5 hours from 6 reviews
Great Crew Members
Pam | Pam was a great help throughout the whole process. |
Pamela | Pamela was initially helpful |
Carlos, Daniel | great work during the move process |
Pamela | provided inaccurate timing updates and information |
Pamela | ignored calls and did not provide information |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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