iStorage Self Storage operates over 300 storage facilities across the United States and is a proud member of the NSA Brands family, a real estate investment trust composed of 12 self-storage brands. The company provides self-storage units within Oak Forest, IL, offering clean, modern, and secure facilities, ensuring that customers' personal items are protected and safe. iStorage offers a range of on-site amenities, including temperature-controlled units, drive-up access, and vehicle storage. Their staff is known for exceptional customer service, working seven days a week to accommodate all tenant needs, making iStorage one of the most-loved storage providers in the industry.
iStorage Self Storage
based on 669+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About iStorage Self Storage
Additional Cities Served: Country Club Hills, Hazel Crest, Richton Park, Markham, Forrest
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Lastminute moving services
- Furniture moving services
- Hourly moving services
- Packing services
- Storage services
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Summarized Review of iStorage Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.47/10
Nationwide Average: 8.44/10
iStorage Self Storage is highly regarded for its professionalism, great service, and the effectiveness of its staff, despite a few reports of rudeness, unprofessional behavior, and communication issues.
Recent Reviews Mention...
“very professional, great service”
“This place is rude and unprofessional.”
“never received access to the unit”
2. Punctuality
4.01/10
Nationwide Average: 8.07/10
iStorage Self Storage consistently disappoints customers with their lack of availability and responsiveness, including issues such as absent staff during office hours, difficulties in unit access, and inadequate management presence.
Recent Reviews Mention...
“Nobody was ever in the office during office hours”
“unable to get into unit for a month”
“no management onsite as expected”
3. Affordability
8.08/10
Nationwide Average: 7.69/10
iStorage Self Storage is highly regarded by most customers for offering competitive, reasonable, and lower-than-average prices, despite a few complaints about rising costs and additional charges.
Recent Reviews Mention...
“prices are going up and the upkeep is going down”
“affordable rates”
“charged another almost 300 dollars”
4. Communication
8.37/10
Nationwide Average: 7.53/10
iStorage Self Storage generally provides outstanding customer service with numerous reviews highlighting attentive, helpful, and knowledgeable staff, though there are some significant concerns about difficulties in contacting the company and issues regarding management communication.
Recent Reviews Mention...
“Sylvia was amazing in customer service.”
“Silvia was very attentive and answered all questions”
“Sylvia provided great customer service.”
5. Stick to Prices
3.15/10
Nationwide Average: 5.99/10
iStorage Self Storage generally fails to meet expectations, with numerous complaints about unexpected charges, lack of communication, and price increases, although there is a mention of an honest process.
Recent Reviews Mention...
“told account was canceled, yet charged again”
“did not stick to promised refund amounts ”
“no emailed bills or communication”
Great Crew Members
| Sylvia | Sylvia was amazing in customer service. |
| Silvia | Silvia was awesome and very attentive |
| Ann | very friendly |
| Sylvia | very knowledgeable and professional |
| Tenica, Aruba | Tenica and Aruba were absolutely the best |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact iStorage Self Storage
4325 Frontage Rd, Oak Forest, IL, 60452
(708) 556-2889
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