First Class Moving & Storage, Inc. is a Better Business Bureau Accredited company with an A+ rating, offering high-quality moving services for a reasonable cost. The company is committed to ensuring the safety of customers' belongings and provides padding, wrapping, or crating for all furniture items. In addition to residential moves, they also handle office, apartment, and storage locker relocations. Their experienced staff assists with move planning, offers free phone and on-site estimates, free box deliveries, and professional packing crews for any support needed during the moving process. Whether moving locally or across the country, movers in Arlington Heights, IL, First Class Moving & Storage ensures a stress-free experience.
First Class Moving & Storage, Inc.
About First Class Moving & Storage, Inc.
Additional Cities Served: Palatine, Hoffman Estates, Glenview, Bartlett, Buffalo Grove, StreamwoodShow More >
Moving Services
- Local moving
- Longdistance moving
- Crosscountry moving
- Small moving
- Piano moving
- Pool table moving
- Appliance moving
- Lastminute moving
- Furniture moving
- Packing services
Illinois Moving License
Permanent
Last Checked: 01/21/22Authorized
for Interstate Moves
Last Checked: 12/05/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of First Class Moving & Storage, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
First Class Moving & Storage, Inc. generally receives high praise for their moving services with many customers recommending them enthusiastically, despite a significant minority reporting severe dissatisfaction due to various service issues.
Recent Reviews Mention...
“cannot recommend the company highly enough”
“I cannot recommend First Class Moving and Storage highly enough”
“had an outstanding experience before but issues this time”
2. Punctuality
Nationwide Average: 8.07/10
First Class Moving & Storage, Inc. generally receives praise for their on-time arrivals and prompt service, although there have been a few instances of delays and late arrivals.
Recent Reviews Mention...
“They arrived on time”
“were timely”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
First Class Moving & Storage, Inc. receives polarized feedback with numerous customers finding their services reasonably priced and under budget, while others criticize unexpected charges and prices higher than initial estimates.
Recent Reviews Mention...
“final bill was less than expected”
“reasonably priced”
“A great value”
4. Communication
Nationwide Average: 7.53/10
First Class Moving & Storage, Inc. appears to have mixed reviews with instances of poor follow-up and unresponsiveness contrasted by experiences of being walked through the process and receiving helpful, polite, and responsive service.
Recent Reviews Mention...
“No reply to follow up email, no answer on voicemail”
“difficulties and delays in communication”
“terrible communication and follow-up”
5. Stick to Prices
Nationwide Average: 5.99/10
First Class Moving & Storage, Inc. generally maintains their quoted prices with numerous customers reporting costs at or below estimates, although there are a few reports of unexpected additional charges.
Recent Reviews Mention...
“Stuck to original estimate”
“Hold belongings hostage and request more money”
“final price included hidden fees”
Customer Insights
Local Move Duration: 5 hours from 5 reviews
Interstate Move Duration: 4 days from 4 reviews
Great Crew Members
Donny, Heidy, Danny, Sylvester, Keith | helpful in the office, supervised very friendly, crew was fantastic |
Marcelino Moreno,Irving,Alberto,Jhonatan,Andy | these crew members were outstanding |
Dario | exceptional job moving our furniture |
Donny, Dario | Donny was great with scheduling, Dario led on-site team well |
Jonne | team lead displayed great spirit and professionalism |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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