7 Best Movers Near Normal, IL
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When every moving company in Normal, IL claims they're the best, how do you really know? We analyzed 7 moving companies in Normal and more than 20,000 movers nationwide using our constantly updated ranking calculation to help you determine the best of the best.
Top Rated Moving Companies in Normal, IL
As of November 2024Company Name | Avg Cost | Hourly Minimum | Avg Move Duration | Contact | |
---|---|---|---|---|---|
Moving By Marcus | 8.92 | - | - | 1 hours | Contact |
Two Men and a Truck | 8.25 | - | - | - | Contact |
Bloomington Relocation Systems Inc | 7.83 | - | - | - | Contact |
Hutchcraft Van Service | 7.18 | - | - | - | Contact |
North American Van Lines | 6.78 | - | - | - | Contact |
Ace World Wide Bloomington/Normal | 5.81 | - | - | - | Contact |
Allied Van Lines | 5.25 | $10410 | - | - | Contact |
These are the top recommended movers based on our unbiased & regularly updated ranking algorithm (NOT paid promotions)
1005 E Lafayette St Suite C, Bloomington, IL, 61701 | |
License Info | |
Local moving, Junk removal, Storage See More |
based on 110+ data points
2130 W College Ave, Normal, IL, 61761 | |
License Info
| |
Cheap moving services, Local moving services, Long-distance moving services See More |
based on 23+ data points
1802 Industrial Park Dr b2, Normal, IL, 61761 | |
License Info
| |
Local Moving Services, Long Distance Moving Services, Packing Services See More |
based on 53+ data points
1103 Martin Luther King Jr Dr Bldg. 4, Bloomington, IL, 61704 | |
Local Moving, Long-Distance Moving, Cross-Country Moving See More |
based on 144+ data points
2021 Eagle Rd # 101, Normal, IL, 61761 | |
Household Moving, International Moving, Virtual Survey See More |
Our Reviews of the Best Movers in Normal
About Moving By Marcus
Moving By Marcus is a professional moving company with over 15 years of experience providing local and long-distance moves. Located in Bloomington, it will travel throughout North America for you, whether you’re moving to a four-bedroom house or just need a piece of furniture delivered. It also does home packing and wrapping, pickups and deliveries of bulky or heavy items, room-to-room moves, truck loading and unloading, and cleanouts to get rid of junk and clutter. Moving By Marcus is highly flexible, making them one of the available options for moving services in Bloomington, IL. Accommodating last-minute and same-day moves, its movers are available 24 hours a day, 365 days a year, so you can reach them any time of day or night. No job is too big or too small for Moving By Marcus. It will take care of your every moving need.
Category | Rating | Why? |
---|---|---|
Quality | 9.31/10 | |
Punctuality | 9.53/10 | |
Affordability | 9.32/10 | |
Communication | 8.78/10 | |
Stick to Prices | 7.87/10 | |
Speed | 9.83/10 | |
Friendliness | 9.79/10 | |
Will Hire Again | 9.27/10 | |
Professionalism | 9.1/10 | |
Conflict Handling | 5.95/10 | |
Precision & Care | 9.4/10 |
Recent Customer Reviews Mention...
Quality “Fast and dependable service” “professional and efficient service” “They are never available and do not call back” “They were great” “quick and efficient service” “pleased with the service” “super kind, happy, professional, and quick service” “they did everything they said they would” “crew was incredible” “Not professional and broke valuables.” |
Punctuality “Never available to discuss timing” “Very prompt” “they were able to be there within the half hour” “On time” “punctuality was top notch” “Barry and his team were prompt” “they came promptly on time” “were prompt in the move process” “showed up exactly on time” “The guys came on time” |
Affordability “Not expensive” “price was fair” “Good pricing” “charged double the estimated amount” “described as very reasonably priced” “conserving money, not expensive” “Excellent price - half what other companies wanted” “very affordable for a small move” “the price was extremely competitive” “price was very reasonable” |
Communication “responsive communication” “Never call back, voicemail always full” “Failed to disclose their no-insurance policy.” “responsive communication in getting an estimate” “Marcus responded immediately” “Listened to our concerns” “communication was obviously top notch” “some hiccup in communication” “responded quickly to text messages and by phone” “impressed with long distance communication” |
Stick to Prices “final price fell in line with the minimum quote” “accurate estimate provided” “charged significantly more than estimated cost” “overcharged but ultimately refunded” “estimate was spot on to what I owed” “no hidden fees, no upcharges” “actual cost came in under the estimate” “pricing increments clear and reasonable” “price was exactly as quoted” “accurate quote” |
Speed “Fast service” “efficient in completing the move” “guys were quick” “worked hard and fast” “quick service” “Moved us quickly” “they were quick” “packed the truck high and tight” “loaded up quickly and back on the road” “very efficient at loading and unloading” |
Friendliness “personable team” “they are friendly” “guys were funny and sweet” “super kind and happy” “very professional and polite” “they were friendly” “Very friendly” “Barry and the gentlemen were so kind and polite” “each member brought their personality” “described as professional and personable” |
Will Hire Again “Highly recommend” “would definitely hire again” “Would not want to work with them due to availability issues” “Highly recommend Moving By Marcus” “would hire them again” “pleased with the service” “worth every penny and would hire again” “I would definitely recommend these guys” “highly recommend this company” “Won't stand by their service.” |
Professionalism “professional behavior observed” “very professional service” “very professional and polite” “crew was incredible” “Not professional or responsible.” “unprofessional service by Moving By Marcus” “Professional crew” “the team conducted themselves professionally” “each member brought professionalism” “conducted themselves professionally” |
Conflict Handling “Won't stand by anything.” “Marcus made it right afterwards” “issue was handled after some effort” “have yet to hear another word” “came back at no charge to finish moving an awkward and heavy treadmill” “willingness to work with changes that couldn't be helped” “owner double checked for satisfaction” “Marcus will go out of his way to make sure you are satisfied” |
Precision & Care “careful with items” “workers were very careful in handling our furniture” “Our sofa and large flat screen TV were broken.” “great care taken with moving our furniture” “Moved us carefully” “not a single item was broken or damaged” “they were careful” “everything is in good shape” “handled the move efficiently with no issues mentioned” “carefully got the job done and done right” |
Pros & Cons
- Reasonably priced
- Efficient and fast service
- Professional and courteous team
- Responsive and prompt communication
- Rare issues with availability
- Some cases of damaged items
- Infrequent communication hiccups
- Occasionally charged more than estimated
Customer Insights
Local Move Duration: 1 hours from 9 reviews
Great Crew Members
Tony | likes to sing while working |
Marcus | Marcus deserved praise for a quick response and solving the problem |
Barry | Barry went above and beyond to accommodate my timeframe |
Marcus | helped prepare, packed truck efficiently |
Marcus | made sure I was aware of pre-existing damages |
About Two Men and a Truck
Two Men and a Truck is a national, full-service moving company with over 35 years of experience. Based in Lansing, Michigan, the company has more than 350 locations worldwide. They offer comprehensive home and business relocation, packing and unpacking, and junk removal services. Boasting professionally-trained movers utilizing top-of-the-line equipment to ensure each move is tailored to fit the specific needs of the client. Their services also include local and long-distance moving, storage solutions, and packing supplies to facilitate a stress-free moving experience in Bloomington, IL.
Category | Rating | Why? |
---|---|---|
Quality | 9.2/10 | |
Punctuality | 8.85/10 | |
Affordability | 8.13/10 | |
Communication | 8.41/10 | |
Stick to Prices | 7.38/10 | |
Speed | 8.81/10 | |
Friendliness | 9.66/10 | |
Will Hire Again | 8.77/10 | |
Professionalism | 9.22/10 | |
Conflict Handling | 3.35/10 | |
Precision & Care | 8.96/10 |
Recent Customer Reviews Mention...
Quality “started quite fast but then slowed down” “things were broken, dropped, scuffed, and scratched” “move went extremely smoothly” “super quick and did a great job” “they made sure that nothing got damaged” “highly recommend the service” “Excellent movers” “Tyler and Jordan were awesome” “made a awesome team and helped ease that stress” “no complaints and responsive” |
Punctuality “came sharp in time” “they never responded to my voicemail” “My items were delivered on time” “showed up on time” “They were on time” “they were prompt” “crew was on time” “they were on time” “kept me updated on their expected arrival time” “they moved my schedule without explanation” |
Affordability “Reasonable pricing” “price was very reasonable” “paying $320 for moving 10 items seems expensive” “Came in under the low end of the estimate” “well worth every penny” “less than the original quote” “The price was very fair for the service” “paid a fraction of what we were anticipating” “price was amazing compared to other options” “pricey, but you pay for what you get” |
Communication “team was super responsive to all our needs” “they never responded to my voicemail” “very responsive” “Office staff was very professional and friendly” “Misty was 100 percent flexible with re-booking” “verified everything met our needs” “they were communicative” “Team kept in contact every step of the way” “office staff was wonderful” “woman I talked to was very informative and helpful” |
Stick to Prices “had an official quote and they stuck to it” “explained all costs ahead of time” “Came in under the low end of the estimate” “quoted price was close to what I paid” “double charged and still no refund” “less than the original quote” |
Speed “slowed down halfway through” “took NINE hours and didn't finish the job” “They were super quick” “move was completed quickly” “Items were delivered quickly” “got right to work and were efficient” “very efficient in loading our belongings” “quick” “Completed the job in half the time” “efficient moving of large pieces” |
Friendliness “friendly staff” “good charactered people” “Tyler and Jordan were friendly” “all the guys were super polite and accommodating” “courteous and friendly” “Office staff was very friendly” “they were courteous” “polite and wonderful humans” “they seemed genuinely happy to help” “courteous” |
Will Hire Again “absolutely would not use them again” “would highly recommend and would use them again” “will be recommending to others” “would thank and use the service again” “would highly recommend” “would hire again” “highly recommend them and will definitely use again” “would not hire a company that doesn't respond” “Will use again” “would hire Josh and his team again” |
Professionalism “crew behavior was unprofessional” “very professional handling the move” “hard working implies professionalism” “Office staff was very professional” “very professional and courteous” “they were professional” “Staff was professional” “professionally from start to finish” “the movers were professional” “were professional and courteous” |
Conflict Handling “left a damaged wall and piano behind” “100% meet the goal "Movers Who Care"” “Never returned my call” “still haven't been given a refund” “tried to fix the damaged furniture” “over 6 weeks for ceiling fan replacement” “management refuses to call back” “helpful and understanding when rescheduling” “did not take responsibility for damages” “stopped contacting me all together” |
Precision & Care “nothing was damaged or broken” “lots of items were broken, dropped, and scratched” “made sure nothing got damaged in the move” “they were careful with items” “took great care in transferring all my stuff” “items were secure and undamaged” “were respectful and careful with items” “took care of everything they moved” “extremely careful on my new flooring” “everything was wrapped so safely and not one item was broken” |
Pros & Cons
- Reasonable pricing
- Highly recommend and would hire again
- Professional and courteous team
- Great care taken with belongings and property
- Items broken, dropped, and scratched
- Slowed down mid-move, decreased efficiency
- Unprofessional behavior reported by crew members
- Rare cases of not responding to voicemails or communication issues
Great Crew Members
Bloomington | team was very accommodating and hard working |
Tyler, Jordan | they were careful, friendly and hard working |
Shane, Lonnie, Willie, John | these gentlemen made a awesome team and were polite |
Gregg, Shane, Trent, Mason | very professional, courteous, and friendly |
Josh, Misty | accommodated last minute, were courteous and flexible |
About Bloomington Relocation Systems Inc
Based in Normal, Bloomington Relocation Systems Inc. is one of the best movers in Central Illinois, with thousands of residential, office, and corporate relocations under its belt. It helps families and businesses move locally, nationally, and even globally with moving packages customized to meet their needs and budget. Bloomington Relocation Systems also offers packing, decluttering, specialized moving, and storage and warehouse services. As an international mover, it provides unparalleled coordination, strategic planning, and advanced shipment tracking. It has a wide range of crating options for packing delicate or bulky and heavy items, too, and will even assist you with customs clearance documents. Bloomington Relocation Systems is an award-winning agent for North American Van Lines. It gives free, no-obligation personalized moving quotes to give customers the best possible deals.
Category | Rating | Why? |
---|---|---|
Quality | 8.68/10 | |
Punctuality | 8.07/10 | |
Communication | 7.08/10 | |
Friendliness | 8.95/10 | |
Will Hire Again | 7.67/10 | |
Professionalism | 8.3/10 | |
Precision & Care | 8.03/10 |
Recent Customer Reviews Mention...
Quality “fantastic experience” “very happy with their service” “best experience with BRS” “Kelly and her team are the industry's best” “Just completed sixth relocation and none compare to this experience” “Kelly and her team are the industry's best.” “great job by movers” “service was great” “Great group of people” “service was great” |
Punctuality “showed up on time” “Team was on time for both loading and unloading” “needed things fast and no problem” |
Affordability “gave us the best quote” |
Communication “great communication” “great at communication” “Douglas and Tina were informative and kept up with me” “he was wonderful in assisting” “never heard back from them” “kept in contact with us all the way” “failed to ever get back to me” “harassing me to give feedback” “all steps were explained to me” “responsive and returned all calls on time” |
Stick to Prices “Douglas was honest about the free boxes which saved money” “estimates were accurate from bid to delivery” |
Speed “very efficient” “able to accommodate a very fast move” |
Friendliness “staff were courteous” “Professional but still friendly” “moving crew was so friendly” “Andy and team were courteous and hardworking” “he was wonderful” “Ruben and his son were the best” “Great group of people” “Really nice guys that came to move” “they were friendly” |
Will Hire Again “definitely be using these guys again” “would hire again” “would definitely hire BRS again” “wouldn't even think about using anyone else” “Would definitely hire again due to exceptional service” “wouldn't even think about using anyone else.” “wish I would have used his services” “would not hire again due to no response” “would be looking for Ruben and his son” “would not hire again” |
Professionalism “Professional but still friendly” “Tina was very professional, Andy was exceptional” “handled with the best of care” “Great group of people” “reliable and professional” |
Precision & Care “took care with padding my furniture” “handled everything with care and nothing broke” “careful with our possessions” |
Pros & Cons
- Efficient and careful with belongings
- Excellent communication
- Highly professional and friendly staff
- Reliable with timely arrivals for loading and unloading
- Occasional issues with lack of response
- Rare instances of feedback harassment
- Infrequent instances of not hiring again due to grievances
Great Crew Members
Kelly | Kelly and her team are praised as the industry's best |
Douglas, Tina, Andy | Douglas was a genuine client advisor, Tina proactive and caring, Andy was exceptionally good |
Kelly | deserve praise for being the industry's best. |
Ruben, Anthony | Ruben and Anthony were careful and communicative |
Jordan | very helpful and treated us like family |
About Hutchcraft Van Service
Started by two brothers in 1946, Hutchcraft Van Service is a family-owned business that has grown to become one of the best moving companies in Illinois. It has locations in Normal and Urbana powered by a fleet of over 50 trucks, vans, and trailers for transporting heavy items and high-value equipment. Hutchcraft Van Service offers a wide range of services, from residential and office relocations to industrial moves and international shipments. Whether you're looking for local movers in Bloomington, IL or planning an international transition, Hutchcraft Van Service is equipped to handle it all. The company also specializes in storage services through its secure and environmentally controlled warehouses and facilities. With a staff of trained professionals committed to excellence and courteous service, Hutchcraft Van Service will take care of all your relocation needs, whether you’re just moving across town or crossing national borders. This company has been a proud United Van Lines agent since 1953.
Category | Rating | Why? |
---|---|---|
Quality | 7.39/10 | |
Punctuality | 7.12/10 | |
Affordability | 8.17/10 | |
Communication | 7.16/10 | |
Stick to Prices | 7.59/10 | |
Speed | 6.95/10 | |
Friendliness | 8.86/10 | |
Will Hire Again | 6.96/10 | |
Professionalism | 7.48/10 | |
Conflict Handling | 4.05/10 | |
Precision & Care | 7.23/10 |
Recent Customer Reviews Mention...
Quality “damaged most chairs and tables” “Very thorough, personable, helpful company” “horrible experience with the move” “fantastic move with perfect service” “got the job done quickly without any problems” “Hutchcraft Van Service provided a wonderful experience” “they were a bit slow to unload” “they were very professional” “Professional, experienced, efficient, and cost-effective” “great team at Hutchcraft” |
Punctuality “Delivered a week later than anticipated” “arrived on time early Saturday morning” “showed up on time” |
Affordability “Willing to work within a budget” “came in under the estimated cost” “cost adjustment after we did some packing” “Cost-effective move” |
Communication “Kept in constant contact, very helpful” “perfect service from initial call to completion” “communication was not effective” “Julie was patient with all my questions” “Pleased with coordination of move” “Driver kept me updated on details” “helpful with questions, good office communication” “forced to deal with a moving coordinator” “Julie never returned my calls.” “great communication” |
Stick to Prices “came in under the estimated cost” “cost adjustment after we did some packing” “actual cost and the estimate were very close” |
Speed “packed trucks quickly without care” “extremely efficient with the best equipment” “got the job done quickly” “slow to unload” “Efficient move across 4 states” |
Friendliness “Couldn't ask for a better company to work with” “team was incredibly personable” “Crew members were helpful and driver was amazing” “Men assisting were courteous” “good group of packers” “called them honest, friendly, and very helpful” “nice and professional men” “very nice people looking to help” |
Will Hire Again “would not hire again due to damages” “Highly recommend this gem of a company” “will use no one other than Hutchcraft for future moves” “would not hire again due to bad experience” “I couldn't be happier and would hire them again” “would not hire again due to availability issue” “would definitely hire Oren and his crew again” “they were okay” “Will continue using them in the future” “would hire again” |
Professionalism “crew was careless and unprofessional” “team was conscientious and efficient” “Everyone conducted themselves wonderfully” “Professional and experienced crew” “driver outstanding” “they were very professional” “nice, clean and professional men” “dealt with people so inept.” “great team, focused accountability” |
Conflict Handling “response was unsatisfactory to issues” “Sent in a claim to credit account because of late delivery” “no willingness to address the issues encountered” “did not respond to phone messages.” “ensured the medical issue was priority, adjusting game plan accordingly” |
Precision & Care “threw boxes causing damage” “they packed boxes upside down” “careful and conscientious of protecting our furniture” “Justin was so careful with our items” “Courteous and careful with my belongings” “few items broken, very small amount” “everything arrived safely, no damage mentioned” “careful with items” “great packing (boxes, blankets, etc.)” “belongings were treated with care and respect” |
Pros & Cons
- Efficient and cost-effective moves across states
- Professional, experienced, and courteous team
- Great communication and constant contact
- Overall positive experiences and highly recommended
- Crew was careless, causing damages
- In some cases, packed trucks and boxes carelessly
- Rare occurrences of delayed delivery and unloading
- Some reports of ineffective communication
Great Crew Members
Sherry | Kept in contact, worked within budget, handled claims |
Orin | Orin praised for careful and conscientious work |
Oren | Oren and his crew provided great service |
Julie, Justin, Travis, Ryan | Julie was patient, Justin labeled every item carefully, and crew was helpful |
Orin, Julie | Orin was standout and knowledgeable, Julie sweet and accommodating |
About North American Van Lines
Founded in 1933, North American Van Lines is among the nation’s top moving companies offering all types of services, from household moves and commercial relocations to packing and crating and short- and long-term storage solutions. Its location in Normal serves the surrounding areas in Illinois and is one of more than 500 agent locations across the US and Canada. North American Van Lines is one of the most trusted names in the industry today, offering full-service local, interstate, and international moves. With over 80 years of experience, it is a company built on integrity and excellence in everything it does. Whether you’re moving across town, across state borders, or to a different country, North American Van Lines is here to provide you with the best moving experience. For those searching for Bloomington, IL moving services, consider the expertise and professionalism North American Van Lines brings to the table.
Category | Rating | Why? |
---|---|---|
Quality | 6.8/10 | |
Will Hire Again | 6.47/10 | |
Professionalism | 6.87/10 |
Recent Customer Reviews Mention...
Quality “received extremely poor service and would not recommend” “items were treated like garbage” “handled furniture with care and professionalism” “best moving experience out of four moves” “fully satisfied with the quality of their work” |
Punctuality “they canceled last minute twice” “they were on time” |
Affordability “they are cheaper than other companies” “they were 1/3 the price of others” |
Communication “poor communication and inconsistencies in reasons for cancellation” “communicated every step of the way” |
Speed “showed up 3 days early, very efficient” |
Friendliness “very accommodating and overall positive attitude” |
Will Hire Again “would not hire this company again due to cancellations” “will not hire again” “will never use anyone else” “used American Home Relocation 2 times” |
Professionalism “handled the situation unprofessionally by canceling abruptly” “demonstrated professionalism” “effective recruitment and training resulting in good service” |
Precision & Care “99% of what they packed is ruined” “protected furniture carefully” |
Pros & Cons
- More affordable than competitors
- Showed up early and highly efficient
- Handled furniture with care and professionalism
- Effective recruitment and training evident
- Poor communication
- Unprofessional handling by abrupt cancellations
- Last-minute cancellations, causing inconvenience
- Some cases of items being treated poorly
About Ace World Wide Bloomington/Normal
Ace World Wide Bloomington/Normal is a trusted moving company that offers a range of services including home moving, corporate relocation, commercial services, and specialized transport. They have extensive experience in helping customers relocate within their local metro area, as well as statewide and nationwide moves. Ace World Wide Bloomington/Normal is known for providing personalized service and attention to detail, ensuring a smooth moving process for all its clients. If you're looking for movers in Bloomington, IL, our city page provides a list of top movers. The company's leadership profiles showcase their dedication to delivering moving solutions, highlighting their deep understanding of the industry and commitment to excellent customer satisfaction.
Category | Rating | Why? |
---|---|---|
Quality | 6.95/10 | |
Punctuality | 5.82/10 | |
Affordability | 6.25/10 | |
Communication | 5.6/10 | |
Will Hire Again | 6.2/10 | |
Professionalism | 7.7/10 | |
Conflict Handling | 2.81/10 | |
Precision & Care | 5.19/10 |
Recent Customer Reviews Mention...
Quality “very professional and would definitely use again” “quality was clearly subpar with damages mentioned” “Excellent move shows exceptional service” “very professional gentleman and concerned about belongings” “exceeded our expectations” “delivery was very late and experience was frustrating.” “the service provided by the crew was good” “great work by first movers but second team damaged items” “several punctures in our couch's upholstery” |
Punctuality “On time” “Parks on no parking side of the street.” “my stuff arrived 16 days after the quoted window.” |
Affordability “happened to be the cheapest option” “could have done the job myself for half the money.” “paid a good price for a local move” |
Communication “great with answering all my questions” “salesperson is unresponsive to requests for help” “sales rep was really fun and responsive” “impossible to get any helpful information.” “customer service and follow-up after the move was non-existent” |
Stick to Prices “quote changed despite assurances” |
Speed “waiting for something to happen with no progress.” “took several hours longer due to being shorthanded” |
Friendliness “polite and just a delight to work with” “the moving crew was friendly” |
Will Hire Again “would definitely use again” “Worth the more implies strong rehire intention” “would not hire again due to negative experience” “highly recommend Ace Worldwide” “exceeded our expectations” “will not use again and will warn others” “delivery this late warrants a 1 star rating.” “company does not care after getting your money” “would not hire them again after damages” “would not hire them again” |
Professionalism “very professional from the office to the move crew” “Described as professional” “amazing foreman and loading crew” “crew was exhausted and unprofessional in handling” |
Conflict Handling “offering minimal compensation does not show effort to right wrongs” “never followed up about a lost item” “they didn't proactively handle the claim for damages” “claims department processed the reimbursement” |
Precision & Care “damages to items like TV and lost items suggest poor care” “no damage because of their careful loading” “they broke a television and lost a marble top” “scratched table, broken footboard” “they did not wrap items in plastic causing damage” |
Pros & Cons
- Great with answering questions
- On time
- Highly recommend by some
- Cheapest option
- Quality subpar with damages
- Minimal compensation for issues
- Parks on no parking side
- Late delivery, exceeding quoted window
- Claims process not proactive
- Customer service follow-up non-existent
- Items not wrapped properly, causing damage
- Several hours longer due to being shorthanded
About Allied Van Lines
Allied Van Lines has been providing comprehensive local and long-distance moving services for more than 85 years. With the largest moving network in the world and an impressive reputation for customer service, they offer personalized moving experiences to their customers. Their services include household moving, long-distance moving, cross-country moving, interstate moving, corporate relocation, international moving, and office moving. Dedicated teams of professionals help customers plan and organize their moves, handling everything from disassembling furniture and packing items to the actual moving process. They also offer flexible storage options, portable storage containers, packing supplies, and support for military moves. If you are looking for more moving options in the area, you can check out these movers in Bloomington, IL.
Category | Rating | Why? |
---|---|---|
Quality | 6.02/10 | |
Punctuality | 4.97/10 | |
Affordability | 5.53/10 | |
Communication | 6.28/10 | |
Stick to Prices | 2.33/10 | |
Speed | 7.21/10 | |
Friendliness | 7.48/10 | |
Will Hire Again | 5.89/10 | |
Professionalism | 5.58/10 | |
Conflict Handling | 1.42/10 | |
Precision & Care | 5.06/10 |
Recent Customer Reviews Mention...
Quality “can't even get a timely quote” “rate the company three stars” “Awesome service” “Everything was great” “felt very uncomfortable due to unprofessionalism” “extremely dissatisfied with the move” “awesome experience” “absolutely amazing job” “good job of packing and moving” “damaged some of our furniture” |
Punctuality “what would make me believe they would be on time” “estimated without considering availability leading to wasted time” “driver on time and courteous” “missed delivery window by 5 days” |
Affordability “paid over $10,000.00 and expected much better” “Paid nearly $13,000 which is expensive.” “Pretty overpriced for moving a handful of larger items.” “moving service felt overpriced” “crated items at a reasonable price” “Great prices” “nickel and dime me with late fees” “Reasonable price” “very reasonable price” “the service is priced right” |
Communication “still don't have a quote after one week” “so responsive to our needs” “Scheduled an estimate knowing they weren't available.” “rude claims department” “poor communication about moving date availability” “called prior to arrival” “claims process took very long” “they were communicative with updates ” “Great customer service” “communication was excellent” |
Stick to Prices “Didn't disclose final shipment weight for refund.” “try to get out of responsibility” “they would not honor their appointment” “nickel and dime me with late fees” |
Speed “Efficient in moving” “efficient, made the move easier” “move took a month” |
Friendliness “people were awesome” “The whole team was nice” “driver made family feel uncomfortable” “claims department are combative and rude” “driver courteous” “they are friendly” “brazen unprofessionalism, threw cups on lawn” “Megan & Michael are always there to assist” “staff was kind and helpful” “workers were unhelpful” |
Will Hire Again “decided to go with a competitor” “not sure they can be trusted” “would hire again” “would definitely recommend” “will never hire movers again” “horrible situation and will tell others not to use” “would definitely hire again” “would use them again” “would hire again” “have no chance at a satisfactory resolution” |
Professionalism “driver was unprofessional and rude” “lack of professionalism in handling claims” “Crew was professional” “Expect brazen unprofessionalism” “Megan & Michael keep a professional business afloat” “manager is unprofessional/incompetent” |
Conflict Handling “claim for damages is being denied” “have no chance at a satisfactory resolution” “Insurance didn't cover as promised.” “unwilling to take responsibility for damage” “claims denied, not willing to right a wrong” “opaque and arbitrary damage claims process” “they did not rectify the scheduling error” |
Precision & Care “boxes were smashed and furniture broken” “a few nicks and scratches on furniture” “damaged some of our furniture” “they destroyed all of my stuff” “Handled everything with care” “cares about your items arriving safely” “items broken” “completely reckless with stuff, banging things into walls” |
Pros & Cons
- Staff were professional and courteous
- Efficient in packing and moving
- Receptive and responsive to customer needs
- Great prices and exceptional customer service
- Slow in providing quotes
- Driver's unprofessional behavior made clients uncomfortable
- Issues with damage claims being denied
- Incidents of damaged and lost belongings
Customer Insights
Cost: $ 10410.00 from 3 reviews
Great Crew Members
Doug Wallace,Chris | knowledgeable and professional, exceeded expectations |
Mark Frank | so responsive and kind to me and my family |
Megan, Michael | They are always there to assist, keep a friendly and professional business |
Mike | Mike was personally helpful during the move |
Dan, Megan | they were very helpful and accommodative |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
List of all Normal Moving Companies Analyzed
Why Hire Moving By Marcus
You should hire Moving By Marcus for a move if you want professional and efficient movers who are friendly and listen to your concerns. They offer competitive pricing, are prompt and take care of your belongings. Many customers have praised their work ethic and the quality of their service, with some calling them the best movers they have ever used. The company is highly recommended for both local and long-distance moves, and can accommodate last-minute requests.
View Full Profile >>Why Hire Hutchcraft Van Service
You should hire Hutchcraft Van Service for a move if you are looking for a professional and experienced moving company that provides excellent customer service. The company has received positive reviews for their thoroughness, helpfulness, and willingness to work within a budget. The team of movers is described as careful, conscientious, and personable, ensuring your belongings are protected and treated with respect during the move. Additionally, the company has received praise for their efficiency, coming in under the estimated cost, and for their great coordination of moves. Overall, Hutchcraft Van Service has received positive reviews from customers and is a highly recommended company for your next move.
View Full Profile >>Why Hire Two Men and a Truck
You should hire Two Men and a Truck for a move if you're looking for a professional, efficient, and friendly moving company. The movers are known to be hardworking, respectful, and take great care of your belongings. The company has received positive feedback from customers for their excellent customer service, on-time delivery, and efficient moving process. Additionally, the movers are known to be communicative and accommodating to customers' needs. Whether you need to move a piano or a large household, Two Men and a Truck is a trusted and highly recommended choice.
View Full Profile >>Why Hire Moving By Marcus
You should hire Moving By Marcus for a move if you want professional and efficient movers who are friendly and listen to your concerns. They offer competitive pricing, are prompt and take care of your belongings. Many customers have praised their work ethic and the quality of their service, with some calling them the best movers they have ever used. The company is highly recommended for both local and long-distance moves, and can accommodate last-minute requests.
View Full Profile >>Why Hire Two Men and a Truck
You should hire Two Men and a Truck for a move if you're looking for a professional, efficient, and friendly moving company. The movers are known to be hardworking, respectful, and take great care of your belongings. The company has received positive feedback from customers for their excellent customer service, on-time delivery, and efficient moving process. Additionally, the movers are known to be communicative and accommodating to customers' needs. Whether you need to move a piano or a large household, Two Men and a Truck is a trusted and highly recommended choice.
View Full Profile >>Why Hire Hutchcraft Van Service
You should hire Hutchcraft Van Service for a move if you are looking for a professional and experienced moving company that provides excellent customer service. The company has received positive reviews for their thoroughness, helpfulness, and willingness to work within a budget. The team of movers is described as careful, conscientious, and personable, ensuring your belongings are protected and treated with respect during the move. Additionally, the company has received praise for their efficiency, coming in under the estimated cost, and for their great coordination of moves. Overall, Hutchcraft Van Service has received positive reviews from customers and is a highly recommended company for your next move.
View Full Profile >>Why Hire Hutchcraft Van Service
You should hire Hutchcraft Van Service for a move if you are looking for a professional and experienced moving company that provides excellent customer service. The company has received positive reviews for their thoroughness, helpfulness, and willingness to work within a budget. The team of movers is described as careful, conscientious, and personable, ensuring your belongings are protected and treated with respect during the move. Additionally, the company has received praise for their efficiency, coming in under the estimated cost, and for their great coordination of moves. Overall, Hutchcraft Van Service has received positive reviews from customers and is a highly recommended company for your next move.
View Full Profile >>Why Hire Ace World Wide Bloomington/Normal
You should hire Ace World Wide Bloomington/Normal for a move if you want a company that has received positive reviews for their moving crew being friendly and efficient. Some customers also noted that they were pleased with the care and professionalism of the crew. However, it is important to keep in mind that there have also been negative reviews about the company, including issues with broken and lost items, poor customer service, and high costs. It is recommended to thoroughly research the company and consider all reviews before making a decision.
View Full Profile >>Why Hire Hutchcraft Van Service
You should hire Hutchcraft Van Service for a move if you are looking for a professional and experienced moving company that provides excellent customer service. The company has received positive reviews for their thoroughness, helpfulness, and willingness to work within a budget. The team of movers is described as careful, conscientious, and personable, ensuring your belongings are protected and treated with respect during the move. Additionally, the company has received praise for their efficiency, coming in under the estimated cost, and for their great coordination of moves. Overall, Hutchcraft Van Service has received positive reviews from customers and is a highly recommended company for your next move.
View Full Profile >>Why Hire Ace World Wide Bloomington/Normal
You should hire Ace World Wide Bloomington/Normal for a move if you want a company that has received positive reviews for their moving crew being friendly and efficient. Some customers also noted that they were pleased with the care and professionalism of the crew. However, it is important to keep in mind that there have also been negative reviews about the company, including issues with broken and lost items, poor customer service, and high costs. It is recommended to thoroughly research the company and consider all reviews before making a decision.
View Full Profile >>Why Hire Two Men and a Truck
You should hire Two Men and a Truck for a move if you're looking for a professional, efficient, and friendly moving company. The movers are known to be hardworking, respectful, and take great care of your belongings. The company has received positive feedback from customers for their excellent customer service, on-time delivery, and efficient moving process. Additionally, the movers are known to be communicative and accommodating to customers' needs. Whether you need to move a piano or a large household, Two Men and a Truck is a trusted and highly recommended choice.
View Full Profile >>Why Hire Ace World Wide Bloomington/Normal
You should hire Ace World Wide Bloomington/Normal for a move if you want a company that has received positive reviews for their moving crew being friendly and efficient. Some customers also noted that they were pleased with the care and professionalism of the crew. However, it is important to keep in mind that there have also been negative reviews about the company, including issues with broken and lost items, poor customer service, and high costs. It is recommended to thoroughly research the company and consider all reviews before making a decision.
View Full Profile >>Why Hire Allied Van Lines
You should hire Allied Van Lines for a move if you want a company that prioritizes customer service and is efficient in their moving process. They have a friendly staff and can handle even the most unique items, such as an oversized dollhouse, with care and at a reasonable price. The company also ensures that your items will arrive safely and will keep you updated throughout the entire moving process. Although one customer had a negative experience with scheduling, overall, Allied Van Lines has received positive reviews for their moving services.
View Full Profile >>Why Hire Moving By Marcus
You should hire Moving By Marcus for a move if you want professional and efficient movers who are friendly and listen to your concerns. They offer competitive pricing, are prompt and take care of your belongings. Many customers have praised their work ethic and the quality of their service, with some calling them the best movers they have ever used. The company is highly recommended for both local and long-distance moves, and can accommodate last-minute requests.
View Full Profile >>Special Considerations for Moving in Normal
While unpredictable weather events like natural disasters can abruptly change moving plans, knowing the typical weather patterns and city-specific considerations can help you plan better. Here's a chart to guide you through planning your move in Normal, IL, with some possible issues you might face and suggestions on how to address them.
Normal, IL can get quite warm during the summer months. To avoid the discomfort and potential health risks associated with moving in high temperatures, consider scheduling your move early in the morning before the heat peaks.
April and May can bring about more rain. Ensure your belongings are protected from potential downpours by having waterproof covers on hand, and trying to pick a day with a lower chance of rain if possible.
Normal, IL is home to Illinois State University. Move-in days for the university can lead to congested traffic and busy rental locations. Try to avoid scheduling your move during the start or end of the school year.
Winters in Normal can be chilly and snowy. Ensure safe moving by checking the weather forecast regularly leading up to your move, considering professional movers experienced with cold-weather moves, and keeping sidewalks and driveways clear of ice and snow.
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