1-800-PACK-RAT Moving and Storage is a company that offers convenient, secure, and affordable moving and storage solutions. They provide all-steel, portable storage and moving containers to ensure customers' items are safe and secure. Their services include long-distance moving, local moving, on-site storage, warehouse storage, and business solutions. They have a nationwide network of more than 65 secure warehouse storage facilities, which are monitored 24/7 for added peace of mind. Their containers are weatherproof and designed for ground-level loading, making them a smart choice for customers looking for moving services in Arlington Heights, IL.
1-800-PACK-RAT Moving and Storage
About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: Arlington Heights, Des Plaines, Mount Prospect, Glenview, Bartlett, StreamwoodShow More >
Moving Services
- Local Moving Solutions
- LongDistance Moving Solutions
- Cross Country Moving
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- AllSteel Containers
- Business Solutions
- Moving Containers
- Residential Solutions
- Moving Resources
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Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
4.7/10
Nationwide Average: 8.44/10
1-800-PACK-RAT Moving and Storage has received predominantly negative feedback, with numerous customers expressing extreme dissatisfaction, though a few reported positive experiences.
Recent Reviews Mention...
“scammers, bottom line”
“extremely disappointing experience”
“great work by movers”
2. Punctuality
3.59/10
Nationwide Average: 8.07/10
1-800-PACK-RAT Moving and Storage consistently struggles, with numerous reports of delays and failures to communicate effectively regarding timing.
Recent Reviews Mention...
“Changed my delivery date without asking me.”
“never shipped my container on time”
“punctuality was an issue multiple times”
3. Affordability
3.97/10
Nationwide Average: 7.69/10
1-800-PACK-RAT Moving and Storage receives mixed reviews, with some customers finding it less expensive and reasonable compared to competition, while others criticize it for undisclosed fees, terrible prices, and implying higher overall costs.
Recent Reviews Mention...
“charge you $3,000 dollars to move a metal box”
“extremely expensive because of difficulty getting refunds”
“much cheaper than PODS”
4. Communication
3.56/10
Nationwide Average: 7.53/10
1-800-PACK-RAT Moving and Storage struggles with consistent responsiveness and customer service, although a few customers report receiving attentive and thorough communication from some representatives.
Recent Reviews Mention...
“company refused to take responsibility”
“hard to communicate about refunds”
“very uninformed on delivery and pickup”
5. Stick to Prices
3.11/10
Nationwide Average: 5.99/10
1-800-PACK-RAT Moving and Storage has received mixed feedback, showing instances of inconsistency and added fees, despite some customers experiencing satisfactory adherence to pricing promises.
Recent Reviews Mention...
“hide all sorts of fees in the contract”
“did not stick to quoted prices considering refund issues”
“unable to stick to the promised dates”
Customer Insights
Interstate Move Duration: 15 days from 3 reviews
Great Crew Members
| Patrick, Rich, Tiffany | Patrick and Rich great to deal with, Tiffany wonderful to speak with |
| Patience | Patience was polite, professional, and patient with my questions |
| Pat | stayed later on a Saturday for me and another customer excellent service |
| Alberto | Alberto is one of the best people I've worked for |
| Rich | Thanks to Rich |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact 1-800-PACK-RAT Moving and Storage
1751 S Linneman Rd, Mt Prospect, IL, 60056
(800) 722-5728
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