Big Shoulders Moving & Storage is a licensed and insured moving company based in Wood Dale, IL. The firm is committed to providing professional moving and storage solutions, focusing on the best service, trained staff, and client satisfaction. Whether the client is searching for experienced movers serving Chicago, IL, their services can accommodate them. These services include long-distance and commercial moving, as well as packing services and advanced warehousing and storage solutions. Their facilities are climate-controlled, fireproof, and regularly cleaned. The business takes a service-oriented approach, assisting with all aspects of the moving process, from preparing quotes to providing the necessary moving supplies. The company operates as a carrier, offering direct carrier rates for moves.
Big Shoulders Moving & Storage
About Big Shoulders Moving & Storage
Additional Cities Served: Naperville, Waukegan, Arlington Heights, Bolingbrook, Evanston, SchaumburgShow More >
Moving Services
- Long Distance Moving
- Packing Services
- Storage & Warehousing
- Commercial Moving
Authorized
for Interstate Moves
Last Checked: 09/06/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Big Shoulders Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
predominantly receives high praise for its moving services, showcasing numerous satisfied customers, despite a handful of highly dissatisfied experiences.
Recent Reviews Mention...
“did an outstanding job”
“great work by movers”
“Ervin and Andrew were incredible”
2. Punctuality
Nationwide Average: 8.07/10
exhibits a mixed performance, as numerous reviews highlight their timeliness and early arrivals, though they are equally countered by complaints about late deliveries and inconsistent communication about scheduling.
Recent Reviews Mention...
“very courteous on time”
“Arrived ahead of schedule”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
has polarized reviews, with many customers praising their competitive prices and transparency but a significant number expressing dissatisfaction with unexpected charges and prices considerably higher than their initial quotes.
Recent Reviews Mention...
“demanding more money than already paid”
“prices are in line with the market”
“expensive cost of living without furniture”
4. Communication
Nationwide Average: 7.53/10
experiences a sharp divide in customer feedback, with some praising their transparency and responsiveness, while a significant portion report severe issues ranging from no communication, poor customer service, to unresponsiveness and misinformation.
Recent Reviews Mention...
“Communicated great on loading and unloading”
“Explained everything well”
“no contact, no updates, just excuses”
5. Stick to Prices
Nationwide Average: 5.99/10
frequently fails to adhere to their original estimates, with numerous customers reporting significant unexpected charges and a general sentiment of dissatisfaction related to pricing reliability.
Recent Reviews Mention...
“changed the price upon arrival”
“added extra charges after the deal”
“Quoted half of what the total ended up being”
Customer Insights
Cost: $ 4372.00 from 13 reviews
Local Move Duration: 5 hours from 6 reviews
Interstate Move Duration: 9 days from 21 reviews
Great Crew Members
| Ervin, Andrew | incredible, packed and built everything efficiently |
| Jose, Ben | worked so hard to make sure my delivery could happen on time |
| The truck driver | the truck driver did amazing work by himself |
| Carlos, Eddie | brought everything in, and set it all up |
| Jose, Edwin, Hector | all made the move easy and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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