Johnny On The Move is a top-rated moving company based in Melrose Park, IL, serving Chicago and surrounding areas. The company offers both residential and commercial moving services, including packing and organizing assistance. Founded by Jonatan Arroyo, a veteran in the moving industry, the company prides itself on providing the utmost professional service and high-quality moving experiences. They understand that moving can be stressful and emotional, and their dedicated team strives to make the process as smooth and stress-free as possible for their clients. Conveniently located close to Cicero, IL's top-rated movers, Johnny On The Move brings a wealth of experience and professionalism to the table.
Johnny On The Move
About Johnny On The Move
Additional Cities Served: Tinley Park, Berwyn, Elmhurst, Lombard, Bartlett, StreamwoodShow More >
Moving Services
- Local Moving Service
- LongDistance Moving Service
- Residential Moving Service
- Commercial Moving Service
- Affordable Moving Service
- Packing Service
- Organizing Service
- InPerson Moving Estimate Service
- Truck Loading and Unloading Service
- DoorToDoor Moving Service
Illinois Moving License
Permanent
Last Checked: 01/21/22Not Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Johnny On The Move
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Johnny On The Move seems to face significant dissatisfaction from customers citing issues like damaged furniture, doubling quotes, and poor service, despite a handful of highly positive reviews praising their team's punctuality and efficiency.
Recent Reviews Mention...
“damaged furniture and very dissatisfied”
“rated the quality of service very low”
“they did a good job moving my family and I”
2. Punctuality
Nationwide Average: 8.07/10
Johnny On The Move receives mixed feedback, with numerous customers complaining about significant delays and missed appointments, though there are several instances of on-time arrivals and early appearances that suggest variability in their timeliness.
Recent Reviews Mention...
“arrived earlier than expected, but no arrival window confirmed”
“showed up too late”
“They were on time”
3. Affordability
Nationwide Average: 7.69/10
Johnny On The Move has received predominantly negative feedback regarding hidden charges, exorbitant final costs, and unexpected fees, though there are occasional commendations for reasonable pricing and value.
Recent Reviews Mention...
“Hidden charges”
“hidden fees and final cost much higher than estimated”
“demanded more money for their own lateness”
4. Communication
Nationwide Average: 7.53/10
Johnny On The Move faces significant criticism for poor response times, unhelpful management, and overall inadequate communication practices, counterbalanced by a few instances of praised customer service and clear information sharing.
Recent Reviews Mention...
“communication took over 4 months”
“pay 0 attention to my complains”
“had horrible customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Johnny On The Move frequently fails to uphold their initial cost estimates, with numerous reports of hidden charges and significantly higher final costs than initially quoted.
Recent Reviews Mention...
“quote you on price and...its an upcharge”
“Hidden charges”
“quoted 670, ended up paying almost 1,000”
Customer Insights
Cost: $ 1041.00 from 13 reviews
Hourly Minimum: 1 hours from 3 reviews
Local Move Duration: 6 hours from 17 reviews
Great Crew Members
Johnny | Thank u so much Johnny on the move |
Abby | negotiated lower payment before arrival |
Tito, Vincent | Professional, fast and made sure furniture was wrapped tight |
Carlos | Carlos prepped and wrapped furniture well and was friendly |
Tito, Julio | My movers were great - Tito and Julio |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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