With over 20 years of experience in the relocation industry, Rockford Family Movers serves families all over Machesney, Illinois, and the surrounding areas with quick and reliable moving services at affordable rates. Whether local or long-distance, Rockford Family Movers is fully licensed and insured to handle any kind of move. Seeking information about other movers in Rockford, IL? Great Guys Movers provides a comprehensive list. From a small apartment to an entire office, its professional movers are skilled and experienced in handling any move, so you won’t need to lift a finger. Rockford Family Movers is available 24 hours a day, 7 days a week to fit your busy schedule even if you need to move in a hurry.
Rockford Family Movers
Ranked Top 10 Best Movers in Rockford, IL
About Rockford Family Movers
Additional Cities Served: Janesville, DeKalb, Beloit, Marion, McHenry, WoodstockShow More >
Moving Services
- Residential Moving
- Home Packing Service
- Commercial Moving
Awards
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Summarized Review of Rockford Family Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.93/10
Nationwide Average: 8.44/10
Rockford Family Movers seems to elicit polarized feedback, with several customers praising their professionalism and efficiency while a notable segment has expressed significant dissatisfaction due to experiences of rudeness, unprofessionalism, and reliability issues.
Recent Reviews Mention...
“very rude and unprofessional service”
“they were rude with my stuff”
“Unprofessional and rude service.”
2. Punctuality
5.66/10
Nationwide Average: 8.07/10
Rockford Family Movers has received mixed reviews, with instances of unreliability and no-shows alongside numerous accounts of being on time and keeping to the schedule.
Recent Reviews Mention...
“Steve did not show up as scheduled.”
“disappeared for almost 2hrs without contact”
“disappeared for almost 2hrs without contact ”
3. Affordability
7.91/10
Nationwide Average: 7.69/10
Rockford Family Movers generally offers competitive and fair pricing, though there are instances of customers facing unexpectedly high costs.
Recent Reviews Mention...
“very affordable compared to other quotes”
“very fair on the quote and final price”
“Gave me by far the best quote”
4. Communication
4.25/10
Nationwide Average: 7.53/10
Rockford Family Movers has received numerous complaints about lack of responsiveness and poor communication skills, alongside some high praise for being helpful, responsive after hours, and answering questions knowledgeably.
Recent Reviews Mention...
“got an attitude and hung up on me”
“No call or text to communicate absence.”
“does not respond to calls or texts.”
5. Stick to Prices
5.66/10
Nationwide Average: 5.99/10
Rockford Family Movers has mixed reviews with some customers appreciating the accurate quotes and no hidden costs, while others experienced significant discrepancies between quoted and final times and prices.
Recent Reviews Mention...
“only 2 people showed up for 3 people's quote”
“final price matched up with the quote”
“No hidden costs or changes in price”
Customer Insights
Local Move Duration: 9 hours from 3 reviews
Great Crew Members
| Steven | Steven took care of everything |
| Steven | always professional and on time |
| Steve | Steve and his guys handled the 3rd-floor relocation with ease |
| Stephen | made my move-in much easier |
| Chuck | Chuck was very helpful during the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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