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| Forney, TX, 75126 | |
License Info | |
| Full-Service Moving, Office Moving, In-Home Moving See More |
| 108 N Commerce Pl, Peoria, IL, 61604 | |
| Residential Moving & Storage Solutions, Commercial Storage Container Rentals, Purchase Shipping Containers |
based on 820+ data points
| 2201 W Townline Rd, Peoria, IL, 61615 | |
License Info | |
| Local moving, Junk removal, Storage See More |
based on 22+ data points
| 101 National St Suite 101, East Peoria, IL, 61611 | |
| Household Moving, International Moving, Virtual Survey See More |
based on 260+ data points
| 9011 N University St, Peoria, IL, 61615 | |
License Info
| |
| Local Moving, Long Distance Moving, International Moving See More |
based on 44+ data points
| 1476 US-6, Ottawa, IL, 61350 | |
| Cheap moves starting at $170.00 for the first two hours of service, Local moves with two movers and a truck, Long-distance moves See More |
based on 40+ data points
| 901 E Morton Ave, Jacksonville, IL, 62650 | |
| Local moving, Long-distance moving, Cross-country moving See More |
based on 536+ data points
| 6718 W Plank Rd, Peoria, IL, 61604 | |
| Local Moving, Long-Distance Moving, Storage Services See More |
About Moving By Marcus
Moving By Marcus is a professional moving company with over 15 years of experience providing local and long-distance moves. Located in Bloomington, it will travel throughout North America for you, whether you’re moving to a four-bedroom house or just need a piece of furniture delivered. It also does home packing and wrapping, pickups and deliveries of bulky or heavy items, room-to-room moves, truck loading and unloading, and cleanouts to get rid of junk and clutter. Moving By Marcus is highly flexible, making them one of the available options for moving services in Bloomington, IL. Accommodating last-minute and same-day moves, its movers are available 24 hours a day, 365 days a year, so you can reach them any time of day or night. No job is too big or too small for Moving By Marcus. It will take care of your every moving need.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.31/10 | |
| Punctuality | 9.53/10 | |
| Affordability | 9.33/10 | |
| Communication | 8.8/10 | |
| Stick to Prices | 7.88/10 | |
| Speed | 9.84/10 | |
| Friendliness | 9.79/10 | |
| Will Hire Again | 9.28/10 | |
| Professionalism | 9.11/10 | |
| Conflict Handling | 5.97/10 | |
| Precision & Care | 9.4/10 |
Recent Customer Reviews Mention...
Quality “Fast and dependable service” “professional and efficient service” “They are never available and do not call back” “They were great” “quick and efficient service” “pleased with the service” “super kind, happy, professional, and quick service” “they did everything they said they would” “crew was incredible” “Not professional and broke valuables.” |
Punctuality “Never available to discuss timing” “Very prompt” “they were able to be there within the half hour” “On time” “punctuality was top notch” “Barry and his team were prompt” “they came promptly on time” “were prompt in the move process” “showed up exactly on time” “The guys came on time” |
Affordability “Not expensive” “price was fair” “Good pricing” “charged double the estimated amount” “described as very reasonably priced” “conserving money, not expensive” “Excellent price - half what other companies wanted” “very affordable for a small move” “the price was extremely competitive” “price was very reasonable” |
Communication “responsive communication” “Never call back, voicemail always full” “Failed to disclose their no-insurance policy.” “responsive communication in getting an estimate” “Marcus responded immediately” “Listened to our concerns” “communication was obviously top notch” “some hiccup in communication” “responded quickly to text messages and by phone” “impressed with long distance communication” |
Stick to Prices “final price fell in line with the minimum quote” “accurate estimate provided” “charged significantly more than estimated cost” “overcharged but ultimately refunded” “estimate was spot on to what I owed” “no hidden fees, no upcharges” “actual cost came in under the estimate” “pricing increments clear and reasonable” “price was exactly as quoted” “accurate quote” |
Speed “Fast service” “efficient in completing the move” “guys were quick” “worked hard and fast” “quick service” “Moved us quickly” “they were quick” “packed the truck high and tight” “loaded up quickly and back on the road” “very efficient at loading and unloading” |
Friendliness “personable team” “they are friendly” “guys were funny and sweet” “super kind and happy” “very professional and polite” “they were friendly” “Very friendly” “Barry and the gentlemen were so kind and polite” “described as professional and personable” “each member brought their personality” |
Will Hire Again “Highly recommend” “would definitely hire again” “Would not want to work with them due to availability issues” “Highly recommend Moving By Marcus” “would hire them again” “pleased with the service” “worth every penny and would hire again” “highly recommend this company” “I would definitely recommend these guys” “Won't stand by their service.” |
Professionalism “professional behavior observed” “very professional service” “very professional and polite” “crew was incredible” “Not professional or responsible.” “unprofessional service by Moving By Marcus” “Professional crew” “the team conducted themselves professionally” “each member brought professionalism” “conducted themselves professionally” |
Conflict Handling “Won't stand by anything.” “Marcus made it right afterwards” “issue was handled after some effort” “have yet to hear another word” “came back at no charge to finish moving an awkward and heavy treadmill” “willingness to work with changes that couldn't be helped” “owner double checked for satisfaction” “Marcus will go out of his way to make sure you are satisfied” |
Precision & Care “careful with items” “workers were very careful in handling our furniture” “Our sofa and large flat screen TV were broken.” “great care taken with moving our furniture” “Moved us carefully” “not a single item was broken or damaged” “they were careful” “everything is in good shape” “handled the move efficiently with no issues mentioned” “carefully got the job done and done right” |
Pros & Cons
- Reasonably priced
- Efficient and fast service
- Professional and courteous team
- Responsive and prompt communication
- Rare issues with availability
- Some cases of damaged items
- Infrequent communication hiccups
- Occasionally charged more than estimated
Customer Insights
Local Move Duration: 1 hours from 9 reviews
Great Crew Members
| Tony | likes to sing while working |
| Marcus | Marcus deserved praise for a quick response and solving the problem |
| Barry | Barry went above and beyond to accommodate my timeframe |
| Marcus | helped prepare, packed truck efficiently |
| Marcus | they conducted the move professionally and efficiently |
About Heavy Movers, LLC
Heavy Movers, LLC is a family-owned and operated moving company based in Forney, Texas, serving the greater Dallas area, including Mesquite, Rockwall, and Rowlett. As one of the many Garland, TX movers, they provide full-service residential and commercial moving assistance, specializing in moving heavy items such as safes and baby grand pianos. They also offer in-home moving, apartment moving, office moving, packing, furniture arrangement, organizing, and unpacking services. Heavy Movers employs trained professionals and is fully insured for clients' protection, ensuring a smooth and stress-free relocation experience.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.27/10 | |
| Punctuality | 9.31/10 | |
| Affordability | 7.94/10 | |
| Communication | 8.26/10 | |
| Stick to Prices | 6.6/10 | |
| Speed | 9.68/10 | |
| Friendliness | 9.31/10 | |
| Will Hire Again | 9.02/10 | |
| Professionalism | 8.96/10 | |
| Conflict Handling | 3.62/10 | |
| Precision & Care | 9.28/10 |
Recent Customer Reviews Mention...
Quality “they hide fees and didn't send a quote” “great work by movers” “Jerry and his crew were extremely professional” “great work by movers” “never had a move go so smoothly and fast” “great experience from first call to execution” “loved the crew and highly recommend this company” “can't say enough good things about this company” “recommend this company and would hire again” “Hands down best moving service” |
Punctuality “Team took initiative when running behind” “they were early and communicated about it” “they were efficient, so implies punctuality” “showed up on schedule on time” “they were on time” “showed up on time” “The guys were punctual” “always arrive on time” “they were prompt” “Tony and crew were on time” |
Affordability “they hide fees” “implied satisfaction with cost suggests affordability” “blew other movers prices out of the water” “the lowest price and shopped around” “best priced after a week of research” “quote was hundreds less than anyone else” “prices are very reasonable” “pricing was very good” “services are overpriced” “prices are competitive” |
Communication “smooth process of initiation, efficient communication” “there was great communication” “great experience from first call” “Tony was great in communication” “communicative” “hostile tone in response indicates poor communication” “communicated with me well” “best customer service I’ve ever experienced” “great communication and easy to work with” “communicated with me throughout the move” |
Stick to Prices “didn't stick to quoted price since no quote was given” “no mention of price deviation” “stick to their prices” “paid less than we were quoted” |
Speed “worked fast and efficiently” “quick, fast, and safe move” “move got done swiftly” “quick and efficient” “crew was efficient, quick” “worked very hard never quit till the job was done” “loaded and unloaded within 4.5 hours” “wrapped, loaded, and unloaded very fast” “moved my stuff timely” “quick and swift move” |
Friendliness “team was courteous” “were so polite and courteous” “teams are friendly” “All super nice and helpful” “kind” “impressed with team's kindness” “very pleased with their attitude” “helped set up our couch, implies friendliness” “they are friendly” “customer service sets them apart” |
Will Hire Again “would hire again” “would not hire again due to problems” “definatley recommend this company and would hire again” “would hire again because of exceptional service” “would definitely hire again” “would hire again” “Highly recommend this company” “would hire again” “will definitely use Heavy Mover's again” “will be using them again” |
Professionalism “very professional” “threatened us and unprofessional behavior” “courteous and professional team” “extremely professional crew” “polite and took care of everything professionally” “teams are professional” “conducted themselves professionally” “professional setup of couch and efficient move” “very professional” “impressed with team's professionalism” |
Conflict Handling “did not rectify issues like hidden fees” “handled unexpected situation extremely well” “did not attempt to rectify the broken items issue” |
Precision & Care “every piece of furniture was wrapped and handle with care” “No items broke, mentioning safe handling” “took such good care of everything” “took really good care of our things” “not a single thing broken” “extremely careful with my furniture and belongings” “they were careful” “items were broken and mishandled” “protected everything” “no damage to items mentioned” |
Pros & Cons
- Excellent communication throughout the process
- Friendly and approachable staff
- On-time arrival for moving
- Highly praised for thorough and reliable work
- Occasional cases of customer service issues
- Some instances of being yelled at during inquiries
- Rare incidents of small scuffs and marks on items
- Advised by some to reconsider using the service
Customer Insights
Local Move Duration: 3.5 hours from 3 reviews
Great Crew Members
| Heavy T | major help in migration, efficient and swift |
| Jerry, Jose, Jamie, Sal, Mark | worked fast and professionally deserving a 10 rating |
| Tony, Jerry, Mark, Jason, Sal, Jose | all were praised for good work in the move process |
| Tony,Jerry,Jose,Jamie | All super nice, helpful and took really good care of our things |
| Tony | Tony's work ethic and personality wow'ed us |
About Mobile Maxx Storage and Moving, Inc.
Mobile Maxx Storage and Moving, Inc. is a locally owned business that began in Peoria, Illinois over 11 years ago. Whether you’re moving or just need storage, it has the solution for your needs. It’s hybrid services allow you to take control of the moving process while saving you money. Mobile Maxx Storage and Moving, Inc. may not offer the traditional full range of services that other movers do, this is because it understands that only part of the moving process is the most difficult for you to tackle. That’s why it offers high-quality containers for moving or storage as well as environmentally friendly boxes and totes that you can rent for your move.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.58/10 | |
| Punctuality | 8.13/10 | |
| Affordability | 7.89/10 | |
| Communication | 8.31/10 | |
| Friendliness | 8.71/10 | |
| Will Hire Again | 8.57/10 |
Recent Customer Reviews Mention...
Quality “second successful purchase” “They met every expectation and request” “would not hesitate utilizing them again” “service was easy to use and time saving” “Great experience from beginning to the end” “Scott and the man were absolutely wonderful” “Easy to work with including pickup and dropoff” “Scott was great to work with” “made our move seamless and reduced stress” “great service implies satisfaction with overall experience” |
Punctuality “delivered exactly where I wanted” “driver was on time” “timely pickups and drop-offs” |
Affordability “price is really good” “compared to some others and it was the best” “fees seem steep compared to storage unit” “prices are reasonable” “cost is cheaper and fees are staggered” |
Communication “Scott is always helpful when I ask for anything” “always professional in communications” “very forthcoming on pricing” “very responsive” “Appreciated clear communication in real time” “consistent and helpful customer service” |
Stick to Prices “no worries about the pick-up and drop-off dates” |
Speed “service is fast” |
Friendliness “they are wonderful” “friendly and nice” “people were professional and friendly” “they are very friendly and helpful” “friendly and helpful customer service” |
Will Hire Again “Overall satisfied” “Always the first place I check for availability” “would buy from them again” “would highly recommend them and use again” “would not hesitate utilizing them again” “I would not hesitate utilizing them again” “reduced stress during move” “Highly recommended” “totally recommended implies would hire again” “worked out great” |
Professionalism “crew was professional in their conduct” “driver was friendly and professional” |
Precision & Care “Container is in great shape and weather tight” “not a single scratch on items” |
Pros & Cons
- Container in great shape and weather tight
- Delivered exactly where requested
- Highly responsive and professional service
- Clear and forthcoming on pricing
- Fees seem steep compared to storage unit
Great Crew Members
| Scott | Scott is always helpful |
| Sam | Sam helped me out and was wonderful |
| Scott | Scott was absolutely wonderful |
| Scott, | Scott and his colleague were wonderful |
| Scott | Scott was great to work with |
About Two Men and a Truck
Since 2011, Two Men and a Truck has been serving Central Illinois from its Peoria office where it continues the company’s legacy of providing globally-recognized, quality moving services. From very humble beginnings with just a hand-drawn logo and two high school boys, Two Men and a Truck has grown significantly in just three decades to become a national moving company with hundreds of locations spread across the country and even in Canada, Ireland, and the United Kingdom. No matter the location, Two Men and a Truck always strives to ease the stress of moving with services that cover the full range of needs for both residential and commercial relocations in Peoria, IL.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.73/10 | |
| Punctuality | 9.05/10 | |
| Affordability | 6.98/10 | |
| Communication | 7.13/10 | |
| Stick to Prices | 5.67/10 | |
| Speed | 8.76/10 | |
| Friendliness | 9.49/10 | |
| Will Hire Again | 8.49/10 | |
| Professionalism | 8.8/10 | |
| Conflict Handling | 2.45/10 | |
| Precision & Care | 7.92/10 |
Recent Customer Reviews Mention...
Quality “very satisfied with their service” “great job” “good service overall” “provided excellent service” “The team was amazing” “impressed with overall service” “great work by movers” “Absolutely the best & easiest move ever” “Nick & Troy were very professional and friendly” “great job by movers” |
Punctuality “people were on-time” “showed up promptly” “arrived right on time” “Prompt” “arrived on time” “Nick & Troy were prompt” “did not pick up items on agreed times” “they seemed on time” “prompt to arrive” “Worked us into the schedule the same day” |
Affordability “Great price” “Not inexpensive, but still good” “a little pricier but worth it” “cost way too much for a short drive” “less expensive than other options” “A little more expensive but valued the service” “It was worth every penny spent” “prices were higher than expected” “can not afford them anymore” “time saved reduced fee below estimate” |
Communication “very communicative about everything” “did not communicate about release for TV until last minute” “professionalism and friendliness from the first call to the end” “flexibility and happy to accommodate changes” “responsive and helpful from the first phone call” “Receptionist was kind and helpful quickly” “office was friendly and prompt with quote” “manager kept us up to date on the move” “Maddi and Katee make things easy” “someone from the office would call—no one did” |
Stick to Prices “quote was the price paid” “billed only for hours worked, not estimate” “fee below estimate” “finished in less than quoted time, saved money” “manager refused delivery without up front payment” “did not stick to the quoted prices” “was not charged due to the issue” “came in under the estimate” “did not stick to quoted prices” “big price hike in the middle of the moving” |
Speed “worked very efficiently” “worked quickly” “efficient in junk removal” “very speedy move” “efficient in moving” “left many items behind, move not completed quickly” “worked tirelessly to complete within the time frame” “moved in shorter time than estimated” “extremely efficient” “more in a rush than caring” |
Friendliness “very friendly” “Isaiah & his crew are great” “very friendly and helpful staff” “courteous” “were accommodating, friendly, and helpful” “they were friendly” “they were very friendly” “respectful and professional crew” “They were hardworking and kind” “they were so friendly” |
Will Hire Again “will definitely use again” “would hire again” “made me feel less stressed” “would definitely hire again” “Absolutely the best & easiest move ever” “Highly recommended and would hire again” “plan to consider them for a future move” “I don’t have any complaints” “Would not hesitate to use them again” “would hire again due to great job” |
Professionalism “they were very professional” “were professional” “crew was professional” “Very professional” “worked well as a team and professional” “very professional, knowledgeable, and efficient” “dismantled items and did not reassemble them” “professional from my first call to them to the end” “Nick was an excellent leader and organizer” “very professional and polite” |
Conflict Handling “no attempt to make right the damages and issues” “refuse to fix broken stove” “it's been 3 weeks, and NOTHING” “did not rectify damages as promised” “notified company of issues, but no response” “no effort shown to schedule a repair” “fair refund offered for the poor service” “no reassembly of items and issues not rectified” “did not rectify the issue of stolen cash” “struggled to receive reimbursement check” |
Precision & Care “they were so careful with all items” “they treated my items with respect” “very careful with items” “careful with basement removal” “friends' items came up missing and scratched” “diligent wrapping the furniture” “damaged wall, floor, and broke a glass table top” “they really take care moving your property” “they broke her stove” “carefully bubble wrapped everything necessary” |
Pros & Cons
- Very punctual
- Professional and courteous team
- Efficient and quick service
- Cost is reasonable and fair
- Fragile items not handled carefully
- Difficulties with communication initially
- Items broken and carelessness reported
- Issues with not completing job as scheduled
Customer Insights
Cost: $ 1292.00 from 6 reviews
Local Move Duration: 4.25 hours from 5 reviews
Great Crew Members
| Nick, Matt, Ty | all 5 star workers |
| Isaiah | Ask for them |
| Nick, Troy | Nick & Troy were professional and friendly |
| Will, Cam, Ty | great job and professionalism |
| Alejandro, Isiah, Chris | excellent wrapping and efficient work |
About Allied Van Lines
Allied Van Lines has been providing moving services for over 94 years, demonstrating their extensive experience in the industry. This full-service moving company offers a wide range of services including household moving, international moving, long-distance moves, corporate moving, and office moving. They have a global network, ensuring they can handle moves anywhere in the world, and they take pride in their top-notch customer service. Allied Van Lines is known for the "Allied Advantage," which means that from the planning phase to the unpacking and removal of moving boxes, the company is committed to making the moving process as stress-free and efficient as possible. If you're in the Pekin, IL area and need to evaluate your moving options, check out Pekin, IL's moving companies for a comprehensive list of service providers.
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.73/10 | |
| Communication | 6.82/10 | |
| Will Hire Again | 7.58/10 |
Recent Customer Reviews Mention...
Quality “Great experience with the moving service” “everything was handled with care and professionalism” “Excellent from start to finish” “they were excellent” “gave 0 stars” |
Punctuality “didn't show up on confirmed day” |
Affordability “had to pay above what the move cost” |
Communication “Driver communicated the timeline clearly” “very responsive” “never got a confirmed call until much later” |
Friendliness “very refreshing” |
Will Hire Again “Highly recommend and would hire again” “Allied stands above the rest” “would definitely hire again” “would hire them again” “things didn't work out” |
Professionalism “handled with care and professionalism” “all people were excellent” |
Precision & Care “Our belongings were packed and delivered with great care” |
Pros & Cons
- Great care in packing and delivering belongings
- High level of professionalism
- Excellent communication regarding timelines
- Highly responsive team
- Charges exceeded initial move cost
- Failed to show up on confirmed day
- Delayed confirmation calls
- Rare cases of dissatisfaction
About Mordue Moving & Storage
Family businesses bring a personal touch to every move and Mordue Moving & Storage does it very well as a family-owned and operated moving company that has been in the business since 1935. With over 8 decades of experience, it takes great pride in delivering quality care that can only be given by family-oriented businesses since it understands the stress a move can place on not just you but your family as well. For those considering movers in Peoria, IL, it's worth noting the emphasis this company places on ensuring all your needs are taken care of so you can have the smoothest and stress-free moving experience ever. A dedication towards prioritizing the customer's needs truly differentiates any full-service mover.
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.24/10 | |
| Punctuality | 6.33/10 | |
| Affordability | 3.81/10 | |
| Communication | 5.98/10 | |
| Stick to Prices | 4.03/10 | |
| Speed | 7.78/10 | |
| Friendliness | 7.84/10 | |
| Will Hire Again | 6.54/10 | |
| Professionalism | 6.65/10 | |
| Conflict Handling | 3.56/10 | |
| Precision & Care | 6.63/10 |
Recent Customer Reviews Mention...
Quality “Amazing experience” “pleased with their work” “they damaged my home and were aggressive” “worst experience I have ever had” “Great experience from initial call to end of move” “they are nicest group of people” “fantastic team and professional service” “These guys were amazing” “professional yet kind to my parents” “made the process very straightforward and easy” |
Punctuality “They were on time” “"took twice as long, not including lunch break"” “they didn't show up on two occasions” “all of the guys were on time” “men showed up late” “there were delays mentioned” “the movers were very punctual” “they were punctual” “Mordue was on time” |
Affordability “feels overcharged for the move” “they rip you off” “"feel completely ripped off"” “Overpriced boxes indicate lack of affordability.” “quoted one price and extorted another” “Felt deal was good for the price” |
Communication “Great customer service” “no clear communication about billing specifics” “communicated about things during the move” “Friendly and forthcoming with info” “patient with all of our questions” “Travis does not communicate promptly” “Travis was very responsive” “Travis was fantastic to work with” “the sales representative was very quick to respond” “Travis Collins was very knowledgeable and easy to work with.” |
Stick to Prices “charged more than the quoted price” “under estimating to get your business” “Didn't try to hide any fees” “upfront about costs” “"wouldn't be surprised if they were purposely going slow to charge more"” “Quoted price increased during move.” “charged another $500 unexpectedly” “They quoted one price and extorted another” “extorted $1000 beyond the quoted price” “Agreement included driver payment” |
Speed “Moved very quickly and efficiently” “extremely impressed with the movers' efficiency” “worked extremely hard to get done on time” “"took twice as long, supposed to be 2 hours"” “worked hard and fast” “in two hours they had moved NOTHING” “they were swift” “efficient service during the move” “quick” “Described as fast” |
Friendliness “very respectful” “they were very aggressive” “the driver was very aggressive” “Friendly and good natured staff, Cory and Al” “they are nicest group of people” “efficient and friendly team” “so kind and friendly” “very sweet and patient with my parents” “Travis was friendly and movers' kindness” “Corey and his team were fantastic” |
Will Hire Again “I've recommended Mordue to many clients” “would not hire the company again” “so pleased with their work” “would recommend to anyone” “would not hire them again” “would not hire again due to aggression” “I was scared in my own home” “Definitely recommend and would hire again” “thank you so much implies satisfaction and repeat hire” “will highly recommend this company in the future” |
Professionalism “very knowledgeable” “driver was about to attack us” “aggressive and not helpful” “Professional in wrapping and protecting furniture” “professional team with efficient service” “A great group, professional behavior” “team acted professional” “Travis was professional” “Corey and his team were professional” “very professional compared to other company” |
Conflict Handling “Cliff will respond to even small issues” “Travis is not helpful to solve problems” “customer service handled the missing piece very well” “no response to attempt to rectify missing items.” “felt like they bent over backwards to make sure I was satisfied” “she said there was nothing she could do” “Claim was denied without a call” “refused to fix the paint spill” “insurance did not cover all damages” “was not reimbursed or refunded for damages” |
Precision & Care “very careful when moving our things” “they damaged my home” “Careful and tidy, used protective measures” “packed items with extra care, no broken items” “not one complaint despite many stairs” “not one scratch or dent on anything” “packed everything safely” “no damage to anything” “"not able to actually move heavy things"” “nothing was damaged” |
Pros & Cons
- Very professional and efficient service.
- Friendly and responsive customer service.
- Punctual and careful with belongings during the move.
- Protective measures used to ensure no damage.
- Charged more than the quoted price.
- Some reports of aggressive behavior from the drivers.
- Rare cases of items missing or not being professionally packed.
- Several incidents of poor communication and unhelpfulness.
Great Crew Members
| Cliff | One client appreciated Vice President Cliff's visit |
| Movers | Movers deserve lots of credit for their great work |
| Isaiah, Dave, Danny | great teamwork and careful moving |
| Cory, Al | Friendly, careful with items, tidy, and efficient |
| Travis | Travis was friendly, professional, and patient |
About Moving Labor Now
Verlys Pro Moving Labor is a fully licensed and insured professional moving company based in Naperville and Marseilles, Illinois, offering services to various cities in the state within a 70-mile radius. With over 10 years of experience in the industry, the company provides a range of services for residential and commercial customers in Joliet, IL, including packing, unpacking, loading, unloading, assembly, disassembly, maid services and even out-of-state moves to 48 states nationwide. Customer satisfaction is their top priority, and they are known for their reliable, professional, and efficient moving services.
| Category | Rating | Why? |
|---|---|---|
| Quality | 6.8/10 | |
| Punctuality | 6/10 | |
| Communication | 4.74/10 | |
| Speed | 7.2/10 | |
| Will Hire Again | 6.6/10 | |
| Professionalism | 5.05/10 | |
| Precision & Care | 5.64/10 |
Recent Customer Reviews Mention...
Quality “great work by movers” “great work by movers” “Respectable and Responsible expected, but not met” “quick and efficient” “finished move out in allotted time” “they were late, unprofessional, and the service was poor” “very pleased with their service” “total disaster, nobody showed up” “will never hire again” |
Punctuality “guys were prompt” “Crew was on time” “showed up about an hour late” “nobody showed up when they confirmed” “they showed up two hours late” |
Affordability “very reasonably priced and worked at a fixed-rate” |
Communication “multiples calls and VMs, no response” “communicated with me the entire time” “they wouldn't answer their phone despite multiple attempts” “bad communication” |
Stick to Prices “worked at a fixed-rate” “they didn't stick to the quoted price or services” |
Speed “finished move out quickly” “quick and efficient” “only one person showed up to unload causing delays” |
Friendliness “courteous” “the crew was very friendly and respectful” |
Will Hire Again “recommend this company and would hire again” “would hire again” “Not satisfied, implies wouldn't hire again” “would hire again” “Great both times” “would look somewhere else” “would hire again” “would not hire them again due to the negative experience” “will never hire again” |
Professionalism “Did not bring expected moving equipment” “the crew's behavior was unprofessional” “poor service mentioned” |
Conflict Handling “no willingness to address the issues raised” |
Precision & Care “Scratched furniture and dropped items” “furniture got damaged and insurance was non-existent” “took extra caution with our delicate furniture” |
Pros & Cons
- Quick and efficient
- Courteous crew
- On time
- Fixed-rate pricing
- Great work by movers
- Scratched furniture and dropped items
- Did not bring expected moving equipment
- Rare reports of not sticking to the quoted price or services
- Infrequent issues of showing up late or not at all
- Some cases of unprofessional behavior
- Poor communication
- Insurance issues with damaged furniture
- Lack of responsiveness to concerns
About AB&C Moving and Delivery
Located in the heart of Jacksonville, IL, AB&C Moving and Delivery is a professional moving company dedicated to providing efficient and reliable service. While the company's exact service area isn't explicitly mentioned, their primary location is at 901 E. Morton Ave Jacksonville, IL 62650 - effortlessly connecting them to the hub of Jacksonville, IL's moving services. With a team known for their kindness, humor, and efficiency, they set a high standard for customer service in the moving industry. Even though we don't have much information about their history, service area or ownership, this doesn't affect their commitment to excellence and value. Their reputation among local clients provides a shining example of why they remain in service within this bustling metropolis.
| Category | Rating | Why? |
|---|---|---|
| Quality | 6.9/10 | |
| Communication | 5.58/10 | |
| Speed | 6.1/10 | |
| Friendliness | 8.63/10 | |
| Will Hire Again | 6.45/10 | |
| Conflict Handling | 1.63/10 | |
| Precision & Care | 4.84/10 |
Recent Customer Reviews Mention...
Quality “Two great guys moved my household very fast, efficient” “great work by movers” “great job but broke items” “amazing job helping us move” “great work by movers” “they were awesome” “outrageous fee and unprofessional movers” “came at wrong time causing excessive charges” |
Punctuality “came at wrong time” |
Affordability “outrageous moving fee” |
Communication “office to be helpful and considerate” “no response from the owner after incident” “no response from the owner” |
Stick to Prices “fee was jacked up unexpectedly” |
Speed “Moved my household very fast, efficient” “stopped early and left job unfinished” “took 2 hours to reassemble one bed” |
Friendliness “Movers were friendly” “they are friendly and humorous” “Very nice and respectful” “very manerable” |
Will Hire Again “would recommend highly to anyone” “recommend this company wholeheartedly” “would not hire again due to experience” “would definitely hire again” “would not recommend” “would use services again and request same crew” “would not recommend this company” “STAY AWAY from their services” |
Professionalism “crew lacked professionalism and care” “extremely unprofessional movers” |
Conflict Handling “did not inform about broken items” “still waiting for repairs or settlement after almost 4 months” “did not rectify damaged furniture issue” “did not respond to BBB” |
Precision & Care “items were broken” “furniture and walls were damaged” “damaged wood floors in home and drawer now hard to close” |
Pros & Cons
- Highly recommended by some customers
- Helpful and considerate office staff
- Friendly and humorous movers
- Fast and efficient moving process
- Unexpected fee increases
- Items broken during moves
- Failed to inform about damaged items
- Issues with reassembling furniture, taking excessive time
- Unresolved damage claims, slow response to complaints
- Unfinished jobs and early departure by crew
- Outrageous fees and allegations of unprofessionalism
- Damage to property (floors and furniture) and lack of owner response
About PODS Moving & Storage
PODS Moving & Storage is a leading moving company with nearly 25 years of experience in the industry. Based in Peoria, Illinois, PODS operates in 46 states and offers various container sizes to suit different needs. They provide flexible and convenient moving and storage solutions, including residential and business moves, local and long-distance moving, and temporary storage at their secure facilities. PODS is known for its unique portable storage containers and their revolutionary hydraulic system, PODZILLA. In addition to their primary services, they also offer additional solutions such as car shipping, moving supplies, and packing and loading assistance, providing a comprehensive moving experience for their customers.
| Category | Rating | Why? |
|---|---|---|
| Quality | 4.61/10 | |
| Punctuality | 3.59/10 | |
| Affordability | 4.16/10 | |
| Communication | 2.9/10 | |
| Stick to Prices | 2.02/10 | |
| Speed | 3.46/10 | |
| Friendliness | 7.54/10 | |
| Will Hire Again | 3.6/10 | |
| Professionalism | 5.08/10 | |
| Conflict Handling | 1.52/10 | |
| Precision & Care | 5.08/10 |
Recent Customer Reviews Mention...
Quality “absolutely horrible communication and customer service” “move went as planned” “Customer service is pretty bad” “Otherwise, I was happy with PODS service” “zero is not an option, so I gave it a one” “Absolute WORST CUSTOMER SERVICE EVER” “most unprofessional company I've ever done business with” “delivery was late and had to cancel my movers” “Very convenient and had no issues” “Reliable and reasonably priced” |
Punctuality “They changed the delivery time three times.” “were told multiple delivery times that were not met” “they moved it 4 days late” “pick up took longer than estimated” “order cancelled on the day of delivery” “delivery was late and had no good communication” “Pick up and drop off were timely” “Only one day late which is expected” “they were early which caused issues” “they were late with the POD delivery” |
Affordability “Mentioned paying a lot for delivery charges.” “additional costs due to cancellation and permits” “cheap” “reasonably priced” “Had to pay extra thousand dollars unexpectedly” “Delivery and pickup charges are excessive.” “UHaul was over $1,000 cheaper” “fair priced ” “Pods is a good value” “very expensive for the service provided” |
Communication “kept getting ignored” “they provided fast customer service” “Had to be left on hold, poor communication.” “horrible communication throughout the ordeal” “took over 2 hours to get anyone on the phone” “the online was not so simple to understand” “no availability and poor handling of return scheduling” “sales person never responded to calls” “hung up on, hold times are atrocious” “unresponsive and constant bouncing around from person to person” |
Stick to Prices “The sales team didn't clarify policy, felt misled” “got refunded after the issue was addressed” “charged me for time waited for delivery” “added extra charges without providing service” “still no refund provided” “Company did not deliver to the address after payment” “would not honor the price I was quoted” “added unknown charges last minute” “PODS refused to adjust the bill” “didn't honor the quote provided” |
Speed “pick up took longer than estimated” “Waited 10 hours, pod never delivered” “Expedited the drop off and pickup” “very late in attempting to deliver my POD” “failed to ship on time, caused significant delay” “Took over a week for an 8hr drive” “slow to deliver” “delayed delivery affected moving plans” “not delivered when promised” “POD arrived two days after the request” |
Friendliness “they are very friendly” “disrespectful and rude” “Support was friendly and responsive” “Most service center staff were pleasant” “the driver was polite and helpful” “Saferino provided excellent customer service” “drivers and salespeople were friendly” “Nicholas T was friendly” “professional but friendly.” “encountered rude and unprofessional customer service rep” |
Will Hire Again “would not hire again” “Would not recommend them to anyone.” “wouldn't hire again due to this negative experience” “enjoyed the move process” “Otherwise I was satisfied” “would hire again” “will not return my stuff on a reasonable timetable” “would not hire again” “will never, ever use this company again” “do not recommend using them” |
Professionalism “unprofessional conduct and crew was disrespectful” “were very unprofessional on site” “very professional” “Saferino was professional” “Drivers were very professional” “they lacked accountability and professionalism” “professional but friendly and knowledgeable.” “staff was professional” “unprofessional treatment from customer service” “bad experience with managers, drivers, and customer service” |
Conflict Handling “did not address my concerns” “did not address my problem despite responding” “unable to assist in any way” “brushed me off and sent me back through the same process” “failed to deliver as confirmed and lacked follow-up” “no effort to connect me with a manager or resolve my issue” “did not make it right despite contact” “the representative eventually refunded the charge” “did not right the overcharging wrong” “no contact about move issues” |
Precision & Care “No items broke during the move” “had to use towels due to missing pads” “The driver took extra care with the unit” “Nothing was broken or scratched.” “Pod leaked and items got wet” “loads shifted and items were damaged” “two chairs were stained from getting wet” “infestation in clothes, furniture, and toys” “mold on most of my stuff indicates poor care” “they dropped the container causing damage.” |
Pros & Cons
- Very friendly and professional staff
- Fast customer service
- Items remained undamaged during the move
- Convenient and reasonably priced service
- Horrible communication and customer service
- Delivery times were frequently changed and not met
- Poor handling of delivery charges and unexpected costs
- Significant delays in pickup and delivery times
Customer Insights
Cost: $ 1787.00 from 5 reviews
Interstate Move Duration: 3 days from 4 reviews
Great Crew Members
| Ken | Ken delivered and picked up in really hot weather |
| Saferino | Saferino expedited the process and was very helpful |
| Saferino | went above and beyond with customer service |
| Jessica | was helpful and proactive in resolving issues |
| Nicholas T | Handled maneuvering of POD skillfully into a tight spot |
How do we review a moving company?
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Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
Overall quality of the service provided on moving day.
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
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