Suburban Towing & Recovery is a moving company operating in Elk Grove Village, Illinois. Serving a range of towing, recovery, and transportation needs, the company offers 24/7 service and is located at 1595 Jarvis Ave. They maintain a fleet of vehicles and can be reached at (847) 923-8769. Additionally, Suburban Towing & Recovery has an active presence on Facebook where clients can follow and engage with them. Further information regarding their years in business or service area is not provided on their website.
Suburban Towing & Recovery
based on 282+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Suburban Towing & Recovery
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Suburban Towing & Recovery
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.65/10
Nationwide Average: 8.44/10
Suburban Towing & Recovery garners mixed reviews, with many praising their service and expertise, especially with expensive vehicles, while some criticize their pricing and occasional damage to cars.
Recent Reviews Mention...
“workers were very rude”
“EXCELLENT JOB at moving a large truck body”
“worst experience ever”
2. Punctuality
9.33/10
Nationwide Average: 8.07/10
Suburban Towing & Recovery consistently exceeds expectations by delivering quick and very prompt services, often arriving faster than anticipated.
Recent Reviews Mention...
“truck was here in an hour”
“The rotator arrived pretty quickly ”
“at our place in less than an hour”
3. Affordability
4.47/10
Nationwide Average: 7.69/10
Suburban Towing & Recovery is criticized for overcharging, quoting different prices than initially given, and being described as ridiculously expensive, implying a general perception of poor value.
Recent Reviews Mention...
“very expensive”
“charged my driver $862.50”
“this place overcharges on everything”
4. Communication
7.1/10
Nationwide Average: 7.53/10
Suburban Towing & Recovery exhibits a mixed performance, with some customers reporting patient and polite interactions, while others experienced significant issues like ineffective resolution and unprofessional behavior from management.
Recent Reviews Mention...
“spoke very rudely to customers”
“Rob was friendly and informative”
“excellent customer service”
5. Stick to Prices
4.13/10
Nationwide Average: 5.99/10
Suburban Towing & Recovery has a reputation for charging significantly more than their initial quotes after service completion.
Recent Reviews Mention...
“charged my driver $862.50”
“Charged full amount immediately without addressing damages ”
“charged a different price after service completion”
Customer Insights
Cost: $ 250.00 from 5 reviews
Great Crew Members
| Guy | Guy was super kind and patient |
| Rob, Sal | Rob was friendly and informative, Sal was professional |
| Ryan Raimondi | Took extra care, worked slow and thought it through in difficult conditions |
| Colleen | Colleen in the office was helpful |
| Ryan | Ryan was so nice |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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