Nelson Westerberg is a premier moving company with over 110 years of experience in the relocation industry. Founded in 1904 as a small coal and ice moving company in Chicago, it has since grown to become a globally respected leader in household goods moving and storage. Not just in Illinois, but they also extend their services to other regions that require experienced movers serving Gary, IN. The company offers a wide range of services, including corporate relocation, international moving, long-distance moving, interstate moving, office relocation, and home moving. With a strong record of corporate partnerships and a commitment to high-quality service, Nelson Westerberg has established itself as a trustworthy and reliable moving partner. Its service area spans nationwide, with multiple locations in Illinois, Texas, New Jersey, Georgia, and California.
Nelson Westerberg Illinois
About Nelson Westerberg Illinois
Additional Cities Served: Arlington Heights, Schaumburg, Palatine, Des Plaines, Mount Prospect, GlenviewShow More >
Moving Services
- Corporate Relocation
- International Moving
- Long Distance Moving
- Interstate Moving
- Office Relocation
- Home Moving
- Specialty Moves
Awards
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Summarized Review of Nelson Westerberg Illinois
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Nelson Westerberg Illinois is perceived to generally provide excellent and professional moving services with exceptional experiences noted by most customers, despite a few instances of dissatisfaction related to moving date issues and handling of property.
Recent Reviews Mention...
“great service provided”
“great service”
“Effective and caring packing and preparation”
2. Punctuality
Nationwide Average: 8.07/10
Nelson Westerberg Illinois receives mixed feedback with numerous customers praising their timely service and updates, while a notable number of clients express dissatisfaction due to delays, poor communication, and unmet scheduling commitments.
Recent Reviews Mention...
“Never confirmed anything despite an email.”
“they were very timely”
“Never received any follow-ups for the moving date.”
3. Affordability
Nationwide Average: 7.69/10
Nelson Westerberg Illinois has received mixed feedback, with some customers finding their services reasonably priced or even below budget, while others have experienced unexpectedly high costs and issues with additional charges.
Recent Reviews Mention...
“had to pay 110% of the original estimate up front”
“The price was good”
“forced to pay for extras and boxes out-of-pocket”
4. Communication
Nationwide Average: 7.53/10
Nelson Westerberg Illinois seems to exhibit a bifurcated performance with reports of exceptional responsiveness and clarity from various individuals within the company, contrasted by several instances of frustration over unresponsiveness and inadequate follow-ups.
Recent Reviews Mention...
“Contacting someone was very difficult”
“Unresponsive, did not follow-up.”
“Fantastic communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Nelson Westerberg Illinois frequently deviates from initial quotes, with customers often facing unexpected charges and billing issues well after services are rendered.
Recent Reviews Mention...
“had to pay 110% in advance of the move”
“Held true to when they arrived”
“unexpected and additional charges incurred”
Customer Insights
Cost: $ 16978.00 from 3 reviews
Interstate Move Duration: 2 days from 5 reviews
Great Crew Members
| Norm | Driver Norm was personable and showed can-do attitude |
| Tami Harrison, Traci Dwyer | coordinated move well and addressed issues |
| Richard | Richard provided very thorough and professional service |
| Stephen | Stephen's direct communication really helped |
| Joe,Eddie,Paco | went above and beyond, fixed a crib |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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