Moving Depot USA is a Chicago-based moving company, established in 2015. Over the years, it has grown from a small team to a highly-rated moving and storage service provider. The company extends its services both within the town and across the county, momentarily earning a place as a noteworthy entity among experienced movers serving Palatine, IL. Catering to both residential and commercial clients, it offers a range of services including antique & fine art moving, piano moving, emergency last-minute moving, special services for students, long-distance moving, and packing & unpacking services. Considering customer care as a top priority, Moving Depot USA is known for its experienced staff, professional service delivery, and no hidden charges policy.
Moving Depot USA
About Moving Depot USA
Additional Cities Served: Des Plaines, Elmhurst, Lombard, Streamwood, Addison, Elk Grove VillageShow More >
Moving Services
- Long Distance moving
- Residential moving and commercial moving
- Antique & fine art, and Piano moving services
- Emergency last minute moving
- Special moving services for students
- Professional packing and unpacking with no hidden fees
- Full packing services from book boxes to car transport
- Packing Labels: Fragile, Do not drop, glass, this side up
- Storage Moving
- FREE ESTIMATE
Not Authorized
for Interstate Moves
Last Checked: 09/05/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Moving Depot USA
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
struggles profoundly, with a preponderance of reviews detailing numerous issues, including damaged items, unprofessional service, and additional unexpected charges, overshadowing a minority of highly positive appraisals.
Recent Reviews Mention...
“many issues and disappointments with service”
“worst company I ever worked with”
“very efficient work”
2. Punctuality
Nationwide Average: 8.07/10
appears to struggle with timely deliveries and maintaining scheduled times, despite a few punctual instances provided by their team.
Recent Reviews Mention...
“delivery was significantly delayed”
“given less than 24 hours notice and movers were 4 hours late”
“took close to two months to receive things”
3. Affordability
Nationwide Average: 7.69/10
overwhelmingly disappoints customers with unexpected charges, significantly higher final bills than quoted, and a general consensus that they overcharge for their services.
Recent Reviews Mention...
“tried to charge an additional $1k unexpectedly”
“ended up paying $2000 more than my quote”
“Out of $6000 for not even 500 feet of stuff”
4. Communication
Nationwide Average: 7.53/10
predominantly struggles with significant issues in responsiveness and professionalism, with numerous reports of poor and rude customer service, although there are isolated instances of commendable interactions with staff members.
Recent Reviews Mention...
“poor communication overall”
“cannot get an email or call back”
“not one apologize during my multiple calls”
5. Stick to Prices
Nationwide Average: 5.99/10
overwhelmingly fails to adhere to their initial quotations, frequently adding unexpected charges and significantly increasing costs beyond the agreed amounts.
Recent Reviews Mention...
“did not stick to the quoted price”
“ended up paying $2000 more than my quote”
“added more charges after initial quote”
Customer Insights
Cost: $ 4708.00 from 11 reviews
Interstate Move Duration: 14 days from 15 reviews
Great Crew Members
| Roman,Brian,Jesus | concerned, friendly, very professional, worked fast and very courteous |
| Melissa | Melissa was very helpful and professional |
| Sam | very helpful and attentive, followed my instructions |
| Kimberly | Kimberly showed efficiency and care in packing |
| Roman,Kevin,Paco | did an amazing job helping us move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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