Charter Transportation, Inc.

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based on 497+ data points
Circle Info

About Charter Transportation, Inc.

Charter Transportation, Inc. is a trusted partner and supplier to the U.S. Department of Defense within its personal property program. Founded in 2006, it specializes in military relocation services, providing high-quality and efficient moving solutions for military members and their families. Serving customers throughout the U.S., and being one of the trusted movers in Arlington Heights, IL, they offer regional, statewide, and cross-country relocations. Charter Transportation is driven by a highly experienced executive team with backgrounds in both the military and corporate relocation industries. The company is focused on delivering an exceptional level of customer service and has a stable and secure financial position, as well as an efficient pay rate to its suppliers.

Moving Services

  • Local moving services
  • Longdistance moving services
  • Crosscountry moving services
  • Commercial moving services
  • Military relocation services
  • Regional moving services
  • Statewide moving services
  • Cheap moving services
  • Hourly moving services
  • Packing services
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 10/18/24

USDOT

1161424

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Arlington Heights, IL 2023 award
Top 10 Movers in Arlington Heights, IL 2022 award

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Summarized Review of Charter Transportation, Inc.

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.65/10

Nationwide Average: 8.44/10

Comment Dots

Charter Transportation, Inc. comes highly recommended by the vast majority of reviews for their exceptional customer service, reliable transportation, and overall excellent experience, despite a few reports of dissatisfaction.

Reviews Mention icon

Recent Reviews Mention...

not military friendly and poor overall experience

I could not be happier with the transportation provided

Kristen was helpful but many items were broken.

2. Punctuality

8.52/10

Nationwide Average: 8.07/10

Comment Dots

Charter Transportation, Inc. is highly regarded for its consistent on-time performance with numerous acknowledgments of drivers being early, prompt, or precisely on time, despite a few reports of lateness.

Reviews Mention icon

Recent Reviews Mention...

The min-bus/shuttle drivers were punctual

driver arrived but refused service

driver was punctual

3. Affordability

8.59/10

Nationwide Average: 7.69/10

Comment Dots

Charter Transportation, Inc. is highly regarded for offering competitive, reasonable rates, and is perceived as the most cost-effective choice by customers, despite a singular concern regarding unexplained charges.

Reviews Mention icon

Recent Reviews Mention...

reasonably priced and their prices can't be beat

prices were competitive

most affordable and cost-effective

4. Communication

7.47/10

Nationwide Average: 7.53/10

Comment Dots

Charter Transportation, Inc. is predominantly praised for its responsiveness, clear and accommodating communication practices, and excellent customer service, with a few isolated reports of unresponsiveness or poor communication.

Reviews Mention icon

Recent Reviews Mention...

poor communication regarding claims and payment

Jack dealt with my many questions and changes

driver completely ignored me, was not communicative

5. Stick to Prices

5.12/10

Nationwide Average: 5.99/10

Comment Dots

Charter Transportation, Inc. generally receives positive feedback for their cost-effective plans that match reservations, no surprise charges, clear pricing that includes gratuity, and a reasonable cancellation policy, with only a rare mention of dissatisfaction regarding rationale for extra charges.

Reviews Mention icon

Recent Reviews Mention...

issues in claims process and delayed payment

failed to honor the reimbursement claim

cost-effective plan matched reservation

Great Crew Members icon

Great Crew Members

JackJack partnered with my wedding planner seamlessly
KristenKristen has been helpful from start to finish.
Konradwent above and beyond, anticipating the delay
KristenKristen has been replying back to me
ButchButch was great as a driver
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Charter Transportation, Inc.

Location
1500 Arthur Ave B, Elk Grove Village, IL, 60007
Phone
(847) 258-0005
Link
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