Charter Transportation, Inc. is a trusted partner and supplier to the U.S. Department of Defense within its personal property program. Founded in 2006, it specializes in military relocation services, providing high-quality and efficient moving solutions for military members and their families. Serving customers throughout the U.S., and being one of the trusted movers in Arlington Heights, IL, they offer regional, statewide, and cross-country relocations. Charter Transportation is driven by a highly experienced executive team with backgrounds in both the military and corporate relocation industries. The company is focused on delivering an exceptional level of customer service and has a stable and secure financial position, as well as an efficient pay rate to its suppliers.
Charter Transportation, Inc.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Charter Transportation, Inc.
Additional Cities Served: Schaumburg, Buffalo Grove, Elk Grove Village, Algonquin, McHenry, Vernon HillsShow More >
Moving Services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Commercial moving services
- Military relocation services
- Regional moving services
- Statewide moving services
- Cheap moving services
- Hourly moving services
- Packing services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 12/05/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Charter Transportation, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Charter Transportation, Inc. comes highly recommended by the vast majority of reviews for their exceptional customer service, reliable transportation, and overall excellent experience, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“not military friendly and poor overall experience”
“I could not be happier with the transportation provided”
“Kristen was helpful but many items were broken.”
2. Punctuality
Nationwide Average: 8.07/10
Charter Transportation, Inc. is highly regarded for its consistent on-time performance with numerous acknowledgments of drivers being early, prompt, or precisely on time, despite a few reports of lateness.
Recent Reviews Mention...
“The min-bus/shuttle drivers were punctual”
“driver arrived but refused service”
“driver was punctual”
3. Affordability
Nationwide Average: 7.69/10
Charter Transportation, Inc. is highly regarded for offering competitive, reasonable rates, and is perceived as the most cost-effective choice by customers, despite a singular concern regarding unexplained charges.
Recent Reviews Mention...
“reasonably priced and their prices can't be beat”
“prices were competitive”
“most affordable and cost-effective”
4. Communication
Nationwide Average: 7.53/10
Charter Transportation, Inc. is predominantly praised for its responsiveness, clear and accommodating communication practices, and excellent customer service, with a few isolated reports of unresponsiveness or poor communication.
Recent Reviews Mention...
“poor communication regarding claims and payment”
“Jack dealt with my many questions and changes”
“driver completely ignored me, was not communicative”
5. Stick to Prices
Nationwide Average: 5.99/10
Charter Transportation, Inc. generally receives positive feedback for their cost-effective plans that match reservations, no surprise charges, clear pricing that includes gratuity, and a reasonable cancellation policy, with only a rare mention of dissatisfaction regarding rationale for extra charges.
Recent Reviews Mention...
“issues in claims process and delayed payment”
“failed to honor the reimbursement claim”
“cost-effective plan matched reservation”
Great Crew Members
| Jack | Jack partnered with my wedding planner seamlessly |
| Kristen | Kristen has been helpful from start to finish. |
| Konrad | went above and beyond, anticipating the delay |
| Kristen | Kristen has been replying back to me |
| Butch | Butch was great as a driver |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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