U-Pack is a reputable moving company that has been in operation since 1997. Based in Fort Smith, Arkansas, the company offers door-to-door moving services for long-distance and cross-country moves, military moves, senior moves, student moves, job relocations, and small moves. They provide a variety of flexible service options, including door-to-door delivery, storage, and guaranteed transit. U-Pack is focused on providing fast, easy service with the help of experienced consultants who offer exceptional customer support to ensure a hassle-free moving experience. Their all-inclusive rates and fuel costs set them apart from other moving services in Waukegan, IL, making it an affordable solution for unique moving needs.
U-Pack
About U-Pack
Additional Cities Served: Arlington Heights, Skokie, Des Plaines, Glenview, Bartlett, WheelingShow More >
Moving Services
- Long Distance Moving
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- Household Goods Moving Services
- Military Moves
- Compare Moving Services
- Compare Moving Quotes
Awards
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Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.86/10
Nationwide Average: 8.44/10
U-Pack consistently delivers an exceptional moving experience, demonstrated through excellent customer service, smooth processes, and reliability, albeit with rare instances of dissatisfaction.
Recent Reviews Mention...
“flawless process, would recommend for long distance moving”
“most convenient and affordable way to move”
“chose U-Pack for various reasons, implying high satisfaction”
2. Punctuality
8.75/10
Nationwide Average: 8.07/10
U-Pack generally ensures timely deliveries and pickups, with most customers experiencing on-schedule or early services, although there are a few instances of delays and miscommunications.
Recent Reviews Mention...
“Ontime delivery and pickup of container”
“arrived and picked up on time in IL but slightly late in FL”
“timely drop-off and pick-up, indicating punctuality”
3. Affordability
9.26/10
Nationwide Average: 7.69/10
U-Pack is highly regarded for its cost-effective solutions and competitive pricing, with many customers noting significant savings and reasonable rates despite a few mentions of unexpected charges or slightly higher prices compared to alternatives.
Recent Reviews Mention...
“Saved $4k in moving expenses”
“good price”
“Very good price”
4. Communication
8.66/10
Nationwide Average: 7.53/10
U-Pack generally receives high praise for its customer service, with most customers experiencing superb, professional, and effective interactions, although there are a few instances of dissatisfaction regarding updates and responsiveness.
Recent Reviews Mention...
“always stayed in communication”
“Customer Service got off the phone quickly”
“customer service readily available, indicating excellent communication”
5. Stick to Prices
8.61/10
Nationwide Average: 5.99/10
U-Pack generally receives high praise for its transparency and adherence to initial quotes, though there was an isolated incident of being charged the full amount without notice.
Recent Reviews Mention...
“only paid for the space used”
“refunded money without my asking”
“offered the guaranteed delivery”
Customer Insights
Interstate Move Duration: 6 days from 11 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact U-Pack
400 E Touhy Ave, Des Plaines, IL, 60018
(844) 611-4582
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