Two Men and a Truck is a national, full-service moving company with a history of over 35 years in the business. The company is based in Lansing, Michigan, and has more than 350 locations worldwide, making it the largest franchised moving company in the United States. The services provided by Two Men and a Truck range from local and long-distance moving to packing and unpacking, junk removal, and storage solutions. The company boasts professionally-trained movers and has top-of-the-line equipment and resources to exceed customer expectations. An emphasis on training and customer service sets them apart from other movers serving Chicago, IL. They tailor each experience to specifically fit all moving needs. The company is also known for its commitment to giving back to the community.
Two Men and a Truck
About Two Men and a Truck
Additional Cities Served: Naperville, Joliet, Cicero, Arlington Heights, Evanston, SchaumburgShow More >
Moving Services
- Junk removal services
- Local moving
- Storage
- Longdistance moving
- Packing services
- Boxes & supplies
- Commercial junk removal
- Furniture disposal
- Home or business renovations
- Foreclosure or eviction cleanouts
Illinois Moving License
Permanent
Last Checked: 01/21/22Authorized
for Interstate Moves
Last Checked: 09/05/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Two Men and a Truck
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
generally receives praise for its moving services, highlighting professionalism, efficiency, and customer satisfaction, despite some negative experiences regarding damages and service issues.
Recent Reviews Mention...
“Almost every piece of furniture has been damaged”
“overcharged and goods stolen”
“worst experience ever”
2. Punctuality
Nationwide Average: 8.07/10
has received mixed feedback, with numerous instances of delayed arrivals and lengthy moves, however, there are also several reports of the team being on time, indicating inconsistencies in their time management.
Recent Reviews Mention...
“movers showed up late”
“they did not arrive until just before noon”
“they arrived on time”
3. Affordability
Nationwide Average: 7.69/10
appears to struggle with maintaining consistent and transparent pricing, drawing significant criticism from customers for unexpected high costs, numerous hidden fees, and charges often substantially exceeding initial quotes, despite a few instances of customer satisfaction on reasonable pricing.
Recent Reviews Mention...
“overcharged which implies lack of affordability”
“paid $100 less than quoted”
“unexpected high costs and pressured for more money”
4. Communication
Nationwide Average: 7.53/10
exhibits a polarizing performance with a considerable number of customers reporting excellent, responsive, and transparent communication efforts, whereas a significant portion of feedback highlights severe issues, including lack of follow-up, poor handling of complaints, and unprofessional conduct from management, leading to a highly inconsistent customer experience.
Recent Reviews Mention...
“never got back to me”
“manager accused me of lying”
“excellent and clear communication”
5. Stick to Prices
Nationwide Average: 5.99/10
has numerous complaints about significantly exceeding estimates, engaging in misleading sales practices, and adding unexpected charges, though some reports commend them for no hidden fees and adhering to or underquoting estimates.
Recent Reviews Mention...
“overcharged beyond quoted price”
“misleading sales practices with "coverage"”
“they wanted to charge an extra $100 per month”
Customer Insights
Cost: $ 1213.00 from 17 reviews
Hourly Minimum: 1 hours from 7 reviews
Local Move Duration: 6 hours from 70 reviews
Interstate Move Duration: 3 days from 6 reviews
Great Crew Members
| Justin | involved in taping and theft of a box |
| Sunny, Jorje, Vera, Aiden | helped with a difficult move cheerfully and efficiently |
| Matt, Elijah | they were amazing and take the stress away |
| Alex, Alex | were so wonderful and careful with my items |
| Bradley | Bradley worked very well with his team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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