Smooth Relocation Vanlines is a moving company with 10 years of experience in helping customers with their residential and commercial moving needs. Their expert team is licensed and professional, handling customer belongings with utmost respect and care. In addition to residential and commercial moving services, they also offer packing, boxing, and storage services. With a focus on customer satisfaction and several customer testimonials, Smooth Relocation Vanlines aims to provide a stress-free moving experience. They're part of the multitude of movers in Chicago, IL that provide a variety of quality moving services. To ensure a smooth relocation process, they even provide customized quotes, which include pricing, timeframes, and expected delivery.
Smooth Relocation vanlines
Moving Services
- Residential Moves
- Commercial Moves
- Boxing & Packaging
- Storage
- Office moving services
- Packing and unpacking
- Luxury moving packages
- Moving services anywhere in the country
- Packaging Assistance
- Fullyinsured and licensed
Authorized
for Interstate Moves
Last Checked: 09/11/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Smooth Relocation vanlines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
is highly praised for their moving services, receiving a majority of excellent reviews from customers who highlighted their professionalism, efficiency, and the ease they brought to the moving process despite a few experiences of dissatisfaction.
Recent Reviews Mention...
“worst experience with the moving service”
“great work by movers but there were damages ”
“Definitely avoid this company”
2. Punctuality
Nationwide Average: 8.07/10
generally exhibits timely and prompt service, though there are significant instances of delays and miscommunication that negatively impacted customers' experiences.
Recent Reviews Mention...
“did not show up on time and drove to the wrong address”
“showed up 13 days late”
“showed up on time, if not a little early”
3. Affordability
Nationwide Average: 7.69/10
receives mixed feedback, with some customers finding exceptional value and affordability, while a significant number report unexpected, high additional charges and experiences of being charged well above initial quotes.
Recent Reviews Mention...
“charged extra fees beyond initial quote”
“charged above the quote”
“cost $2000 more than quoted”
4. Communication
Nationwide Average: 7.53/10
experiences polarizing feedback, with numerous customers praising their responsiveness and clarity throughout the moving process, while a significant portion reports challenges in communicating effectively, including issues with callbacks, misinformation, and handling of concerns.
Recent Reviews Mention...
“difficult to communicate and no callback from manager”
“took a 180 turn and poor handling of issues ”
“had my email address wrong, wasn't notified”
5. Stick to Prices
Nationwide Average: 5.99/10
has a mix of experiences with numerous customers facing unexpected charges and price changes after services began, while a notable segment reports adherence to original quotes and transparency in pricing.
Recent Reviews Mention...
“charged additional unplanned fees”
“changed price after pickup and demanded more money ”
“not notified of additional $750 charge”
Customer Insights
Cost: $ 2590.00 from 16 reviews
Local Move Duration: 3 hours from 3 reviews
Interstate Move Duration: 7 days from 16 reviews
Great Crew Members
| Son | Son worked long and hard |
| VanLynn | able to accommodate on short notice |
| Smooth Relocation vanlines manager | goes up and above to assist her customers needs |
| Vanlines | They called to check on my satisfaction |
| owner | was awesome during the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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