Smith Movers Inc. is a company based in Chicago with over 35 years of experience in the moving industry. Established in 1975 by President Johnny C. Smith, this firm offers residential and commercial relocation services, condo relocation, packing services and transportation of general freight and commodities all throughout the state of Illinois. As a company that has made its mark in the movers in Chicago, IL sector, the operational approach of Smith Movers Inc. revolves around professionalism, quality of service, competitive pricing, and attention to detail. They operate a fleet of radio-equipped trucks and a crew of dedicated movers. What sets Smith Movers apart is their comprehensive approach to planning and executing moves, with the security and protection of the client's property being a top priority. In addition, they offer their services to military personnel and senior citizens, contributing to their diverse clientele.
Smith Movers
About Smith Movers
Additional Cities Served: Tinley Park, Oak Lawn, Calumet City, Chicago Heights, Burbank, East ChicagoShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Apartment Moving
- Packing Services
- Local Moving
- Senior Moving
- Student Moving
- Office Moving
- Household Moving
- Dump Truck Hauling and Debris Removal Services
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Summarized Review of Smith Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Smith Movers appears to have a highly polarized reputation with customers expressing widely varying experiences, from exceptional service and professionalism to extreme dissatisfaction and unprofessionalism.
Recent Reviews Mention...
“great work by movers”
“awesome service by Smith Movers”
“terrible experience overall”
2. Punctuality
Nationwide Average: 8.07/10
Smith Movers largely struggles with timely arrivals and consistent service, showing a mix of extremely positive and predominantly negative experiences regarding their scheduling and timeliness.
Recent Reviews Mention...
“timely service by Bird, Wayne, and Lamont”
“they were running late and never showed up”
“they were running late and never showed up”
3. Affordability
Nationwide Average: 7.69/10
Smith Movers generally provides competitive and reasonable pricing, though there are a few reports of unexpected costs and dissatisfaction regarding value.
Recent Reviews Mention...
“price was right within my budget”
“low priced”
“they are very reasonable”
4. Communication
Nationwide Average: 7.53/10
Smith Movers generally falls short in providing satisfactory updates, responsiveness, and addressing customer concerns, despite a few instances of good engagement and quick replies.
Recent Reviews Mention...
“No follow-up after reporting damage”
“had to keep calling with no results”
“had to keep calling with no satisfactory updates”
5. Stick to Prices
Nationwide Average: 5.99/10
Smith Movers frequently fails to honor their initial quotes, often leading to overcharges and price inconsistencies, despite a couple of accounts of satisfactory experiences.
Recent Reviews Mention...
“tried to charge more after the move”
“implied overcharging or price inconsistency”
“extra charge not mentioned in quoted price”
Customer Insights
Cost: $ 700.00 from 3 reviews
Local Move Duration: 4 hours from 3 reviews
Great Crew Members
| Bird, Wayne, Lamont | professional, courteous, and timely |
| Lamont, Mack, Wayne | Lamont, Mack, and Wayne were awesome |
| Dwayne, Calvin, Lamont, Matt | moved us in with professionalism and great customer service |
| Smith Brothers | went over and beyond my expectations |
| Smith Brother | hard workers, understanding and kind |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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