New World Van Lines

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based on 306+ data points
Circle Info

About New World Van Lines

New World Van Lines is a professional moving company with a personal touch that has been in business for over 100 years. Based in Chicago with a location in Atlanta, Georgia, the company operates nationwide, providing services such as corporate relocation, international logistics management, and storage. New World Van Lines is a family-owned business certified as a Women's Business Enterprise since 1999 and prides itself on its commitment to supplier diversity. The company distinguishes itself by offering a single crew service with full-time, uniformed employees, exclusive company-owned equipment, and personal move coordinators to ensure a smooth and successful move. If you are in search of a diverse array of movers in Gary, IN, look no further as there are many available options.

Moving Services

  • Corporate Relocation
  • International
  • Logistics Management
  • Storage
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 10/08/22

USDOT

258748

ENTITY TYPE

Carrier/Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of New World Van Lines

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

4.4/10

Nationwide Average: 8.44/10

Comment Dots

New World Van Lines seems to struggle with consistent service satisfaction, facing numerous customer complaints about damages, unexpected costs, and trust issues, despite a few highly positive reviews highlighting timely and efficient service.

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Recent Reviews Mention...

they're thieves, don't let them around your valuables

minor damage to my residence

bad experience with service quality

2. Punctuality

5.62/10

Nationwide Average: 8.07/10

Comment Dots

New World Van Lines has mixed reviews with several customers experiencing delays and late arrivals, indicating inconsistencies in their timeliness.

Reviews Mention icon

Recent Reviews Mention...

crew came early both days

Delivery was repeatedly late

they were timely

3. Affordability

3.72/10

Nationwide Average: 7.69/10

Comment Dots

New World Van Lines receives mostly negative feedback due to unexpected high costs and the perception of being overpriced, despite a couple of reviews praising its value and cost-effectiveness.

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Recent Reviews Mention...

costs were more than expected

Quote was extraordinarily high

extra $2500 was not fine

4. Communication

4.01/10

Nationwide Average: 7.53/10

Comment Dots

New World Van Lines has significant inconsistencies, with numerous customers citing poor communication, unresponsiveness, and misleading practices, despite some reporting excellent responsiveness and helpfulness.

Reviews Mention icon

Recent Reviews Mention...

misled and told to sign paperwork

misled by moving coordinator

information about costs not communicated effectively

5. Stick to Prices

2.26/10

Nationwide Average: 5.99/10

Comment Dots

New World Van Lines generally fails to meet commitments, often involving hidden fees, misleading information, and unsatisfactory resolution efforts.

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Recent Reviews Mention...

they won’t reimburse me for missing items

misled about damage report process

misleading paperwork and claims process

Great Crew Members icon

Great Crew Members

JamesJames and his crew were great and helpful
Eddiecalled me names, gave unethical instructions
Jason, ChristianJason made false promises, Christian lied
Steve, Brian, Raykwan, EricLove Steve, Brian, Raykwan, and Eric
Vernitacoordinated the move every step of the way
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact New World Van Lines

Location
5875 N Rogers Ave, Chicago, IL, 60646
Phone
+1 800-422-9300
Link
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