New World Van Lines is a professional moving company with a personal touch that has been in business for over 100 years. Based in Chicago with a location in Atlanta, Georgia, the company operates nationwide, providing services such as corporate relocation, international logistics management, and storage. New World Van Lines is a family-owned business certified as a Women's Business Enterprise since 1999 and prides itself on its commitment to supplier diversity. The company distinguishes itself by offering a single crew service with full-time, uniformed employees, exclusive company-owned equipment, and personal move coordinators to ensure a smooth and successful move. If you are in search of a diverse array of movers in Gary, IN, look no further as there are many available options.
New World Van Lines
About New World Van Lines
Additional Cities Served: Evanston, Palatine, Skokie, Oak Lawn, North Chicago, NilesShow More >
Moving Services
- Corporate Relocation
- International
- Logistics Management
- Storage
Authorized
for Interstate Moves
Last Checked: 10/08/22*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of New World Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
New World Van Lines seems to struggle with consistent service satisfaction, facing numerous customer complaints about damages, unexpected costs, and trust issues, despite a few highly positive reviews highlighting timely and efficient service.
Recent Reviews Mention...
“they're thieves, don't let them around your valuables”
“minor damage to my residence”
“bad experience with service quality”
2. Punctuality
Nationwide Average: 8.07/10
New World Van Lines has mixed reviews with several customers experiencing delays and late arrivals, indicating inconsistencies in their timeliness.
Recent Reviews Mention...
“crew came early both days”
“Delivery was repeatedly late”
“they were timely”
3. Affordability
Nationwide Average: 7.69/10
New World Van Lines receives mostly negative feedback due to unexpected high costs and the perception of being overpriced, despite a couple of reviews praising its value and cost-effectiveness.
Recent Reviews Mention...
“costs were more than expected”
“Quote was extraordinarily high”
“extra $2500 was not fine”
4. Communication
Nationwide Average: 7.53/10
New World Van Lines has significant inconsistencies, with numerous customers citing poor communication, unresponsiveness, and misleading practices, despite some reporting excellent responsiveness and helpfulness.
Recent Reviews Mention...
“misled and told to sign paperwork”
“misled by moving coordinator”
“information about costs not communicated effectively”
5. Stick to Prices
Nationwide Average: 5.99/10
New World Van Lines generally fails to meet commitments, often involving hidden fees, misleading information, and unsatisfactory resolution efforts.
Recent Reviews Mention...
“they won’t reimburse me for missing items”
“misled about damage report process”
“misleading paperwork and claims process”
Great Crew Members
James | James and his crew were great and helpful |
Eddie | called me names, gave unethical instructions |
Jason, Christian | Jason made false promises, Christian lied |
Steve, Brian, Raykwan, Eric | Love Steve, Brian, Raykwan, and Eric |
Vernita | coordinated the move every step of the way |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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