Life Storage is a nationwide storage company that has been in business for over 30 years, providing various storage solutions. The company offers a wide range of storage unit sizes for personal and business needs, as well as climate-controlled and vehicle storage options. Life Storage also sells moving boxes and supplies, and rental agreements are available on a month-to-month basis. For those who are planning a move to a different area, it might be useful to consult a list of Cedar Lake, IN movers for assistance. The company ensures accessibility at their locations without additional fees and employs advanced security measures, such as surveillance cameras and personalized access codes. With over 2 million satisfied customers since 1985 and an A+ rating on the Better Business Bureau, Life Storage is a top-rated storage company on Trust Pilot.
Life Storage - Chicago
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Life Storage - Chicago
Moving Services
- Storage Units
- Climate Controlled
- Vehicle Storage
- Moving Boxes & Supplies
- Business Storage
- Contactfree Storage Rentals
- Complete Agreement Online
- Make Your Payment
- Get Access & Movein
- Personal Access Codes
Awards
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Summarized Review of Life Storage - Chicago
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Life Storage - Chicago has received predominantly negative feedback due to poor service experiences, though a few customers have expressed high satisfaction.
Recent Reviews Mention...
“great work by movers”
“Fantastic service”
“Great service by movers”
2. Punctuality
Nationwide Average: 8.07/10
Life Storage - Chicago experiences significant challenges with being on time and fulfilling reservations as expected, though there is a mention of proactiveness regarding return times.
Recent Reviews Mention...
“showed up and completed the move quickly”
“Prompt and efficient”
“have planned everything based on the reservation”
3. Affordability
Nationwide Average: 7.69/10
Life Storage - Chicago generally receives criticism for high costs and consistent rate increases, though a few find it reasonably priced.
Recent Reviews Mention...
“didn't have to spend too much money”
“Maurice offered me an excellent price.”
“additional fees not mentioned initially”
4. Communication
Nationwide Average: 7.53/10
Life Storage - Chicago generally struggles, with numerous customers expressing dissatisfaction due to poor customer service, lack of responsiveness, and negative interactions, although there are a few positive accounts praising the staff's helpfulness and the ease of setting up appointments.
Recent Reviews Mention...
“answered all my questions”
“Maurice has good customer service”
“Maurice was very helpful and thorough”
5. Stick to Prices
Nationwide Average: 5.99/10
Life Storage - Chicago consistently fails to maintain their quoted prices, with complaints of random rate increases without warning, unfair price hikes, improper charges like late fees for minimal amounts, and not honoring agreed-upon rates.
Recent Reviews Mention...
“additional fees introduced at sign up”
“increase the price by 30%”
“Maurice likes to change the contract unexpectedly.”
Great Crew Members
| Maurice | Maurice is amazing |
| Maurice | Maurice made things go more smoothly |
| Maurice | Maurice was incredibly kind and helpful |
| Maurice | The most respect and always smiling. |
| Maurice | Maurice was such a big help |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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