Big O Moving & Storage Inc is a professional moving company that has been providing local and long-distance moving services for over 30 years. As one of the movers in Chicago, IL, the company offers residential, commercial, and employee relocation services, meeting personal and economical needs of each client with a customized approach. They also offer freight services nationwide and have the capacity to move anything from 1,500 to 150,000 square feet of commercial property. They prioritize assisting their clients through the moving process, offering on-site visits to assess needs, and providing affordable and economical service rates. The company is licensed and insured, ensuring a reliable and secure moving experience.
Big O Moving & Storage Inc
About Big O Moving & Storage Inc
Additional Cities Served: Oak Lawn, Calumet City, Chicago Heights, East Chicago, Harvey, Blue IslandShow More >
Moving Services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Lastminute moving services
- Hourly moving services
- Packing services
- Storage services
- Commercial moving services
- Freight services
Illinois Moving License
Pending
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Summarized Review of Big O Moving & Storage Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
4.25/10
Nationwide Average: 8.44/10
Big O Moving & Storage Inc receives predominantly negative feedback for issues like unprofessionalism and damaged goods, but it also has a handful of highly positive reviews praising its service and professionalism.
Recent Reviews Mention...
“destroyed some of my furniture”
“Complained and broke items”
“Excellent Customer Service”
2. Punctuality
3.47/10
Nationwide Average: 8.07/10
Big O Moving & Storage Inc generally fails to arrive on time, with numerous reports of significant delays, despite a couple of instances where they were punctual.
Recent Reviews Mention...
“Late”
“they showed up late”
“arrived hours late”
3. Affordability
4.83/10
Nationwide Average: 7.69/10
Big O Moving & Storage Inc has received mixed feedback, with several customers finding their prices too high or reporting costs exceeding initial quotes, though a few did find their pricing reasonable or fair.
Recent Reviews Mention...
“cost more than promised”
“quote was very reasonable”
“fair prices”
4. Communication
3.28/10
Nationwide Average: 7.53/10
Big O Moving & Storage Inc generally receives negative feedback for their communication skills, with numerous reports of unprofessionalism, lack of responsiveness, and poor customer service, although there are a few positive mentions regarding detailed attention and care.
Recent Reviews Mention...
“refused to address my concerns”
“poor communication from the supervisor and staff”
“Very detailed oriented & interpersonal skills”
5. Stick to Prices
2.54/10
Nationwide Average: 5.99/10
Big O Moving & Storage Inc consistently fails to uphold their initial price quotes, often attempting to charge significantly more than initially agreed upon.
Recent Reviews Mention...
“price increased from quoted”
“implied movers did not stick to quoted prices”
“quoted one price, driver tried charging 3x more”
Customer Insights
Cost: $ 462.00 from 4 reviews
Great Crew Members
| Angela, Phyllis, Sheila | didn't follow up or resolve the issue |
| Angela | went above and beyond to make sure I was taken care of |
| Angie | poor phone etiquette |
| unnamed younger driver | younger driver was good |
| Odis | spoke directly to rectify issues |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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