Founded in 2011 by Cornell students, Storage Squad - University of Illinois has been providing affordable and convenient student storage services for over a decade. The company is based in Ithaca, NY, and now serves students at over 40 schools across 15 states. In 2020, Storage Squad became part of the 1-800-PACK-RAT | Zippy Shell Moving & Storage Made Simple family. They offer an all-inclusive service which includes free packing materials, pickup, delivery, and storage for the summer. The company takes pride in their focus on quality service, affordable pricing, and for their ability to help students with their moving and storage needs in Champaign, IL.
Storage Squad - University of Illinois
Moving Services
- Student Storage
- Summer Storage
- Packing Materials
- Pickup and Delivery
- Affordable Pricing
- Moving and Storage Made Simple
- Reduce Congestion
- Quality Service
- Everyday Low Pricing
- Support and Customer Service
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Summarized Review of Storage Squad - University of Illinois
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.52/10
Nationwide Average: 8.44/10
seems to have a predominantly poor reputation, with numerous complaints about disorganization, delays, poor customer service, lost belongings, and overall dissatisfaction, despite a couple of instances where customers reported satisfactory experiences.
Recent Reviews Mention...
“unprofessional storage team and ghosted”
“Very bad delivery service”
“ridiculous service and very upset”
2. Punctuality
3.88/10
Nationwide Average: 8.07/10
appears to consistently struggle with timeliness, as evidenced by multiple reports of delayed deliveries, missed appointments, and a general failure to adhere to scheduled times.
Recent Reviews Mention...
“been expecting her stuff for four days now”
“boxes have not arrived on scheduled time”
“never contacted me or delivered boxes”
3. Affordability
6.28/10
Nationwide Average: 7.69/10
receives mixed reviews, with some customers feeling it is overpriced, while others consider the pricing decent.
Recent Reviews Mention...
“paid so much for this service”
“overpriced”
“price gouged for storage, implying high cost ”
4. Communication
3.73/10
Nationwide Average: 7.53/10
has received predominantly negative feedback, with most customers describing their experiences as unresponsive, slow, and unhelpful, despite a few instances of positive interactions noted for responsiveness and helpfulness from customer service.
Recent Reviews Mention...
“no response to several emails and phone calls”
“no communication with me”
“never contacted me about delays or delivery issues”
5. Stick to Prices
3.19/10
Nationwide Average: 5.99/10
has a reputation for failing to provide reliable services, not complying with their moral obligations, inadequately compensating for significant losses, ignoring customer communications after service failures, and overcharging customers beyond the initial quotes.
Recent Reviews Mention...
“failed to deliver all guaranteed belongings”
“is not moral at all”
“compensated only $100 for $2500 loss”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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