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| 2901 Benton Rd, Mt Vernon, IL, 62864 | |
| Local Moving, Interstate Moving, Experienced Movers |
based on 47+ data points
| 2408 S 10th St, Mt Vernon, IL, 62864 | |
| Self-Storage, U-Haul, Moving Supplies See More |
based on 1,683+ data points
| 8010 Castleton Rd, Indianapolis, IN, 46250 | |
License Info
| |
| Household relocation services, Interstate moving services, Corporate relocation services See More |
About Universal Moving Solutions
Universal Moving Solutions is a local Herrin business offering residential and commercial moves to customers throughout Southern Illinois. The movers at this company understand that no two moves are alike in Belleville, IL, which is why they design custom moving plans to fit your unique needs. Whether you’re moving down the street or to a new state thousands of miles away, these experienced professionals will be there to make sure your move goes off without a hitch. They will even disassemble and reassemble your furniture, making the process as smooth as possible. Universal Moving Solutions has been helping people move for over 14 years. It is BBB-accredited, meaning you can trust this mover to handle your belongings with care. You deserve a stress-free move. Get started by letting Universal Moving Solutions give you a free, no-obligation moving quote today. You will be glad you did.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.87/10 | |
| Punctuality | 9.21/10 | |
| Affordability | 8.13/10 | |
| Communication | 7.41/10 | |
| Speed | 9.08/10 | |
| Friendliness | 9.06/10 | |
| Will Hire Again | 8.49/10 | |
| Professionalism | 9.05/10 | |
| Precision & Care | 8.91/10 |
Recent Customer Reviews Mention...
Quality “happy with both short and long distance moves” “would highly recommend Universal to anyone” “Outstanding team helped lower stress” “These guys are the real deal” “team handled packing and moving with utmost professionalism” “Clearly didn't want my business.” “Extremely professional and excellent service” “very professional and trustworthy” “Excellent company provides great service” “provided an excellent service” |
Punctuality “were prompt for both moves” “promptly showed up on time” “they were on-time” “moved them in one day” “They were punctual” “arrived on time” “were very nice and fast” “On time” “on time” “experienced on time pick up and delivery” |
Affordability “a very fair price for the service” “the price was reasonable” “The price was really reasonable” “Service was affordable” |
Communication “went out of their way to accommodate specific needs” “super to work with and communicated effectively” “attentive to needs” “did not receive a quote or phone call.” “great communication with Jason” “they never called me back” “Responsive to my needs and inquiries” “professional from initial phone inquiry to final box delivery” “Shawn was nice to talk with” |
Stick to Prices “matched price with competition” |
Speed “highly efficient team” “had everything loaded in no time” “moved them in one day” “Move was efficient” “local move done in less than two hours” “efficient” “unloaded in a short time” |
Friendliness “were friendly” “the team was very friendly” “Very friendly team” “they are good people” “pleasant and friendly” “Courteous throughout the service” “every aspect was handled with courtesy” “very courteous” “Jason & Dillon did a wonderful job” |
Will Hire Again “would use Jason & the gang again without thinking” “would highly recommend Universal to anyone” “Would highly recommend” “Keep up the good work” “Will definitely use their service again if needed” “would highly recommend” “decided to hire someone else.” “would definitely hire again” “really appreciated their help and would hire again” “Highly recommend and plan to use them again” |
Professionalism “professional crew made a stressful event easier” “top notch operation all around” “Very professional conduct” “conducted themselves professionally” “very professional and trustworthy” “Extremely professional” “Professional behavior during the move” “professional” “showed professionalism in handling the move” “professional in every way” |
Conflict Handling “Shawn went above and beyond in fixing the issue” |
Precision & Care “everything came out of the trucks in good shape” “took great care to move tricky pieces with no problems” “Our possessions were taken very good care of” “handled items with consideration” “items and furniture were loaded with precision care” “handled my personal possessions with care” “Bobby was very courteous to my belongings” “no damage or lost/missing items” “They handled things with care.” |
Pros & Cons
- Reasonable and fair pricing
- Accommodates specific needs and short-notice moves
- Professional and friendly team
- Efficient and punctual in both loading and unloading
- Some customers experienced lack of communication
- Rare instances of not receiving a quote or call back
- Isolated case of feeling unwelcome business
Great Crew Members
| Jason | specifically praised Jason and the gang, would use them again |
| Jason | super to work with and quoted quickly |
| Jason | great communication with Jason |
| Jason, Shawn, Scott | provided impressive and professional work |
| Shaun, Jason | they are the best and have helped multiple times |
About Harlow Moving
Harlow Moving and Storage has been in business for over 80 years. Founded in 1935, it is one of the oldest moving and storage companies in Southern Illinois. Harlow’s experience and longevity in the industry are a testament to its quality services and excellent customer care. It has helped countless families and businesses relocate over the years, and would be honored to help you with your next move. As an agent for Wheaton World Wide Moving, Harlow can get you safely to your destination, no matter if it’s across the state or around the country. Its movers are professionally trained. They will create a complete moving plan tailored to your needs and be cautious in loading your furniture pieces. This Mount Vernon business also offers a variety of storage options. Whether you need to store your belongings while moving homes or for those looking for a comprehensive list of movers in Carbondale, IL, Harlow has you covered.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.98/10 | |
| Punctuality | 8.76/10 | |
| Communication | 7.27/10 | |
| Speed | 8.99/10 | |
| Friendliness | 9.36/10 | |
| Will Hire Again | 8.81/10 | |
| Professionalism | 8.91/10 | |
| Precision & Care | 8.63/10 |
Recent Customer Reviews Mention...
Quality “best move I have ever had” “these guys are awesome” “couldn't be more pleased with their work” “damaged my belongings and stole items” “Jay and his team at Harlow were top notch” “very considerate and hardworking” “These guys were great” “best help I could ask for” “would give them 10 stars instead of 5” “crew was very professional and hard-working” |
Punctuality “They showed up on time” “They arrived in time” “they arrived on time” “came early this morning” “come when they say they will, usually early” “emptied my trailer within three hours” “emptied my trailer within three hours” |
Affordability “worth every penny for us” “so reasonably priced” |
Communication “Their communication and attention to detail are second to none” “Their communication was transparent” “Trying to get them to call back is difficult.” “kept telling me we do this every day” “Jay is a good communicator” |
Speed “very fast and efficient” “worked as a team” “were quick” “emptied my 28 foot trailer within three hours” “emptied a 28 foot trailer in three hours” “efficient move” “Does the job in a timely manner” |
Friendliness “beyond professional suggests friendliness” “amazing attitude” “Everyone was very kind and a pleasure to be around” “They are friendly” “They were friendly, courteous” “crew were all extremely professional, kind” “they were very polite even while I apologized” “super friendly and professional” “very friendly team” “they are great people” |
Will Hire Again “would hire again” “reporting them and contacting a lawyer to sue” “will ALWAYS suggest Harlow Moving” “I highly recommend Harlow Moving” “have moved me 4 times and always outstanding” “willing to go above and beyond” “The best at what they do” “would not hesitate to call them again” “would definitely use this company again” “highly recommend their service” |
Professionalism “made the process way easier than expected” “unprofessional and thieves” “beyond professional” “Everyone was very kind and professional” “extremely professional, kind and willing to go above and beyond” “efficient and knowledgeable” “professional, efficient, organized, and hardworking” “very professional” “crew was very professional” “their character and professionalism just cannot be topped” |
Conflict Handling “not taking care of insurance claim” “willing to go above and beyond” |
Precision & Care “damaged furniture and other items” “Zero damage” “went above and beyond” “did an awesome job of wrapping” “carefully packed up many family heirlooms” “carefully wrapped and padded my furniture” “took care not to damage my items” “everything arrived in perfect condition” “treat your stuff like its their own” “handled my glass equipment and heavy furniture well” |
Pros & Cons
- Very considerate and hardworking
- Transparent communication
- Professional, efficient, and organized
- Arrived on time
- Trying to get them to call back is difficult.
- Unprofessional and thieves in rare cases
- Some cases of damaged belongings and unaddressed insurance claims
- Relatively infrequent issues with property damage
Great Crew Members
| Jay | Jay and his team provided top notch service |
| Harlow boys | deserved praise for going above and beyond |
| Jay | Jay and his crew delivered exceptional service |
| Jay | great work from start to finish |
| Jay | Jay did an excellent job |
About The Movers
The Movers is a family-owned and operated business in Paducah, KY servicing surrounding cities and communities, including Belleville, IL movers. This company specializes in local and long-distance moves for residential, commercial, and corporate moves. It is equipped to handle even the most delicate relocations, such as those involving the clergy. The Movers has a wealth of experience in completing successful moves for all kinds of customers. When you choose this company, you will get access to a team of skilled professionals who will work tirelessly to get you safely to your new home. You can be confident that your belongings will be carefully packed and loaded and that your move will go smoothly. The Movers is a father and son team with years of combined moving experience. They believe that honesty and integrity are the cornerstones of their business, and they always put their customers first.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.86/10 | |
| Punctuality | 9/10 | |
| Affordability | 8.14/10 | |
| Communication | 7.25/10 | |
| Speed | 8.76/10 | |
| Friendliness | 9.31/10 | |
| Will Hire Again | 8.4/10 | |
| Professionalism | 8.96/10 | |
| Precision & Care | 8.35/10 |
Recent Customer Reviews Mention...
Quality “made the move a pleasant experience” “awesome job by Matt and his crew” “exceeded all expectations” “best experience with this moving company” “great work by movers” “Josh and The Movers made moving across states painless” “excellent job from start to finish” “great job during the move” “satisfied with overall service” “Professional, prompt, and courteous service provided.” |
Punctuality “showed up on time” “called to let me know the estimated time” “truck arrived on time for both pick-up and delivery” “crews arrived on time” “They were prompt.” “Josh and Bill were on time” “On time” “arrived on time and reached our home as scheduled” “They showed up on time” “service was very friendly and on time” |
Affordability “price is very competitive” “pricing is very good” “very reasonable price” “Good price” |
Communication “called to communicate estimated time of arrival” “kept me informed of the progress during every step” “doesn't return calls” “responded to emails promptly, during and after hours” “quickly provided updated receipt upon request” |
Stick to Prices “no extra fees were applied even for additional favors” “matched their binding quote to another's” |
Speed “worked non stop from morning until evening” “Fast move” “loaded the truck in a timely manner” “got the job done quickly and efficiently” “service was fast” |
Friendliness “super great people to work with” “crew was friendly” “they were friendly” “a couple of jokes here and there, made experience cooler” “everyone was professional, nice, courteous, and fun to work with” “They were courteous.” “They are professional and friendly!” “courteous” “courteous and friendly” “the working environment is great” |
Will Hire Again “highly recommend giving April and Bill a call” “would not hire again” “would hire Matt and his crew again” “would definitely use them again” “would definitely recommend 100%” “Highly recommended” “would definitely use them again if closer” “would recommend” “highly recommend them and would hire again” “I highly recommend them!” |
Professionalism “made sure they had done everything I needed done” “were professional” “always professional” “April, her daughter, Bill, and his crew were professional” “they were professional” “professional and competent service from start to finish” “They are professional and friendly!” “Professional crew.” “professional and efficient” “very professional” |
Conflict Handling “very difficult to deal with regarding the claims” |
Precision & Care “wrapped my furniture swiftly and efficiently” “handled everything with care” “treated our furniture and other belongings with utmost care” “very respectful of the property and items” “took great care to wrap all of our items” “no items were broken or damaged” “they damaged several items” “everything made it over 2,000 miles in one piece” “packed each item like it was their own” |
Great Crew Members
| April, Bill | highly recommend giving April and Bill a call |
| Matt | Matt did an awesome job |
| Bill, Marion | great experience and helping us with our move |
| Sonny, Julie | exceeded all expectations and made move pleasant |
| April,Bill | handled loading and unloading themselves, very professional |
About ABC Self Storage
Based in Mount Vernon, Illinois, ABC Self Storage has been providing quality commercial and residential storage solutions since 2001. The company offers a range of services, including self-storage units in various sizes, U-Haul truck rentals, moving supplies, and parking storage for automobiles, RVs, boats, and trailers. Boasting a gated facility with 24-hour security, video surveillance, and an on-site manager, ABC Self Storage ensures that its customers' belongings are stored safely. The company is proud to offer competitive rates, a 10% discount for active military members, and excellent service to its customers.
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.83/10 | |
| Affordability | 8.03/10 | |
| Communication | 6.35/10 | |
| Friendliness | 8.74/10 | |
| Will Hire Again | 7.39/10 | |
| Professionalism | 7.78/10 | |
| Precision & Care | 6.35/10 |
Recent Customer Reviews Mention...
Quality “Easy process ” “Excellent customer service reflects high quality” “they are very kind people” “super easy to work with and stuff feels safe” “great work by movers” “very friendly, courteous, and professional” “Thieves and fabricated things to steal deposit.” “Staff was helpful but belongings suffered damage” |
Punctuality “they were not there during business hours” |
Affordability “fair priced indicates great affordability” “good prices on storage and moving truck rentals” “storage units are affordable” |
Communication “Excellent customer service implies good communication” “no one answered the phone after repeated attempts” “staff is helpful” “their communication was not clear about drop-off rules” “Communication was rude and righteous.” “Office people good” |
Stick to Prices “Fabricated things which implies not sticking to quoted prices.” |
Friendliness “they are friendly” “staff was friendly” “very helpful and clean shows friendliness” “they are very kind people” “staff is helpful” “they are friendly” “units are very nice” “they were so nice at first” “very friendly and courteous” “Crew was rude and laughed at my situation.” |
Will Hire Again “highly recommend them implies would hire again” “always have a good experience at ABC Storage” “renting from here for the 2nd time” “would definitely hire again” “wouldn't go back even if they did pay me” “friendly, courteous, and professional” “would definitely not hire again.” |
Professionalism “provide professional service” “staff is helpful” “very business like” “very professional” “Behavior was unprofessional.” |
Conflict Handling “No willingness to address wrongful actions.” |
Precision & Care “stuff always feels safe and secure” “Handling items in a way that implies theft.” “Belongings were chewed on and had mold growth” |
Pros & Cons
- Easy process
- Excellent customer service
- Offers affordable services and rentals
- Repeatedly described as friendly and professional
- Rare cases of unattended phone calls
- Infrequent response during business hours
- Some instances of unclear communication regarding services
- Occasional issues with mishandling, leading to damage
- Reported reluctance in addressing customer grievances
- Allegations of unethical behavior and dishonest practices
- Rude interactions and unprofessional conduct reported
- Some belongings reported damaged or in poor condition after service
About Wheaton World Wide Moving
Based in Indiana for over 70 years, Wheaton World Wide Moving is one of America's largest moving van networks. As a national moving company, this option is particularly good for long-distance, interstate, and even international moves. However, they also perform local moves. In addition to other relocation services like packing, short and long-term storage, auto transport, and more. Whether you're moving a small apartment or an entire estate, Wheaton World Wide Moving has the experience and equipment to get the job done easily and effectively. Its decades of experience in Indianapolis, IN has contributed to the range of moving services the city has to offer.
| Category | Rating | Why? |
|---|---|---|
| Quality | 5.89/10 | |
| Punctuality | 5.3/10 | |
| Affordability | 4.87/10 | |
| Communication | 5.69/10 | |
| Stick to Prices | 3.78/10 | |
| Speed | 5.14/10 | |
| Friendliness | 7.53/10 | |
| Will Hire Again | 5.34/10 | |
| Professionalism | 5.82/10 | |
| Conflict Handling | 1.56/10 | |
| Precision & Care | 4.8/10 |
Recent Customer Reviews Mention...
Quality “quality of service was poor” “terrible experience with heavily damaged items and theft” “Found unremovable stains on bed frame” “great work by movers” “terrible experience with moving service” “they were unreliable and unprofessional” “average service based on overall experience” “Fantastic in every way” “I would definitely recommend Wheaton” “great job by movers” |
Punctuality “they were late” “came late” “arrived hours later than expected” “drivers were timely” “They were on time” “they were timely” “Delivered possessions two weeks later” “they were on time” “delivered on time as promised” “promised us all our items by December 9 and we received them December 13.” |
Affordability “no pricing details given, but negative context implies dissatisfaction” “great value” “had to purchase essentials due to delayed arrival” “ended up paying less than anticipated” “Cost was very reasonable” “price point was a bit more than hoped for” “significantly overpriced due to overcharge” “The cost was very reasonable” “Needed to pay more than the quote.” “you won't find better service or pricing anywhere else” |
Communication “threatened when called the office” “denied claim without interviewing my side” “incredibly unreliable, rude, and incompetent communication” “I was kept informed throughout the journey” “Kay kept us informed every step of the way.” “communicated and did exactly what promised” “communicated in an excellent fashion” “clearly communicated all necessary information” “Very responsive with communication” “Mike did not return requested phone calls.” |
Stick to Prices “refused any sort of claim despite having insurance” “implied price discrepancies with forged contract and unmet promises” “Final bill came in under the estimate” “wrongly told I signed for receipt of all items” “The price quote was set up to “not exceed”” “never charged more than the quoted price” “quote was very thorough and very accurate” “delivered what they promised” “didn't come close to fulfilling the contract” “estimator was right on with her estimate” |
Speed “they rushed due to another job” “one person per truck indicates slowness” “boxes looked as if they were thrown back and forth.” “inefficient in delivering everything together” “quick and efficient” “were efficient” “unloaded and set up in record time” “were a month late” “Took way longer than expected” “Everything was done within a day” |
Friendliness “implied unprofessional behavior” “hostile, rude, and condescending behavior from staff” “The delivery team was very courteous” “drivers were courteous” “they are friendly” “Packers and staff were amazing” “they were courteous” “team was caring, friendly, and sweet” “they are friendly” “they were polite and respectful ” |
Will Hire Again “would not hire again” “would never hire them again due to betrayal felt” “would never use them again” “worst experience, wouldn't hire again” “would definitely not hire again” “would not hire again due to theft and claim denial” “would advise others against this company” “would not hire again due to poor experience” “I couldn't ask for a better experience” “recommend Wheaton and would hire again” |
Professionalism “crew attempted repairs poorly” “unprofessional, threatened over payment” “crew's push for customer involvement and injury on truck implies unprofessionalism” “The delivery team was very professional” “very competent” “She was very professional and caring.” “drivers were professional” “were extremely nice and professional” “Trustworthy, professional, competent” “Jed was very professional and knowledgable” |
Conflict Handling “attempted but failed to repair damages” “did not attempt to rectify issues with damages and theft” “Offered $50 for a $2,500 issue” “wasn't informed properly about insurance” “refused to right wrongs and made threats” “denied my claim quickly without proper investigation” “did not provide fair payment for damages” “Items were frozen, minimal effort to right this wrong” “advised to file a claim instead of resolving issues.” “did not receive compensation for additional purchases” |
Precision & Care “items received damage” “household items and furniture were heavily damaged” “Didn't protect fabric bed frame properly” “scratched a lot of woodwork, broke china” “boxes arrived damaged and furniture was dented” “items were stolen” “items may not be delivered in the same condition” “damaged items were found after move” “they were gentle with my things” “handled our belongings with care and respect” |
Pros & Cons
- Very professional and caring crew
- Communicated effectively throughout journey
- Handled belongings with care and respect
- Delivery team was courteous and professional
- Handled move very professionally
- Fantastic moving company, highly recommended
- Professional communication and responsive
- On time, quick, and efficient
- Items received damage
- Refused any sort of claim despite having insurance
- Boxes arrived damaged and furniture was dented
- Crew attempted repairs poorly, indicating lack of skill
- Heavily damaged items and theft reported
- Occasional issues with slower than expected movers
- Unprofessional behavior and threatened over payment
- Denied my claim quickly without proper investigation
- Dishonest involvement in move and forged contract issues
- Significant damage to furniture and personal items
- Unprepared and sloppy trying to rush the process
- Failed to resolve missing box and other damages promptly
Customer Insights
Cost: $ 7292.00 from 8 reviews
Local Move Duration: 5 hours from 4 reviews
Interstate Move Duration: 10 days from 23 reviews
Great Crew Members
| Zach | Zach was phenomenal |
| Kay | was initially helpful and exposed forgery |
| Tammie | Totally amazing staff and great experience |
| Kay Anderson | Kay was wonderful and professional. |
| Keith, | Keith worked with me and did a great job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
Overall quality of the service provided on moving day.
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
Why Hire Universal Moving Solutions
You should hire Universal Moving Solutions for a move if you value timeliness, efficiency and professionalism. Testimonials praise their crew for being courteous, considerate, and punctual. They handle items with care and show aptitude for both small-town and cross-country relocations. Their ability to adapt to unexpected changes, like rescheduling, is also a plus. Moreover, they are recognized for good communication and fair, competitive pricing.
View Full Profile >>Why Hire Harlow Moving
You should hire Harlow Moving for a move if you want a team known for their professional and efficient service, respectful and courteous manner, and careful handling of belongings. They are well-organized and hardworking, tackling projects of varying scope with ease. The team often goes above and beyond to meet customer needs, even setting up furniture in the new location. Many reviews praise Harlow for their accurate timing, teamwork, and good communication. Numerous customers have expressed a willingness to rehire them, making this company a reliable choice.
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