With a history spanning nearly 25 years, PODS Moving & Storage offers personalized moving and storage solutions to its customers not only across the United States but also in selected international locales such as Canada, Australia, and the United Kingdom. If you are looking for movers in Arlington Heights, IL, PODS provides flexible and convenient services tailored to customers' distinct needs, including moving, storage, and packing supplies. The company also connects customers to trusted local labor providers and provides car shipping services. With over 245 Storage Center locations servicing 46 states and 6 provinces, folks in Arlington Heights, IL can take advantage of PODS' range of services. Regardless of the service you select, you can choose from multiple container sizes - 8-foot, 12-foot, 16-foot - with the added peace of mind of PODS' patented PODZILLA hydraulic system, a mechanism designed to ensure customers' belongings remain level during the loading and unloading process.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Glenview, Elmhurst, Lombard, Bartlett, Streamwood, Hanover ParkShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving Help
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage has significantly disappointed the majority of its customers, with prevalent complaints about customer service, delivery issues, and overall dissatisfaction dominating their feedback.
Recent Reviews Mention...
“had issues with container pick up, laborers, and car shipper”
“very satisfied with our experience”
“Everything was great”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage largely struggles to fulfill their scheduled delivery and pickup times, leading to widespread dissatisfaction among customers.
Recent Reviews Mention...
“They arrived on time”
“pod did not show up by promised time”
“cancelled delivery two days before”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage overwhelmingly receives negative feedback due to unclear policies, excessive charges, and prices greatly exceeding initial quotes, despite a few instances of cost savings compared to traditional movers.
Recent Reviews Mention...
“it was cost effective”
“ended up paying $789.35 more than agreed upon”
“unexpected costs made it expensive”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage overwhelmingly struggles with satisfying customer needs, demonstrated by reports of poor customer service, failure to resolve issues, and generally unhelpful interactions, despite a few instances of positive feedback on efforts to be accessible and proactive.
Recent Reviews Mention...
“Sales Associates are difficult to understand”
“rude and unhelpful customer service representative”
“had to deal with call center, not direct support”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage overwhelmingly fails to meet expectations with many customers reporting charges exceeding initial quotes, unauthorized fees, and a general disregard for quoted pricing agreements.
Recent Reviews Mention...
“Their mistakes costed me an additional $800”
“had to pay extra for city service not initially quoted”
“had to pay additional unexpected fees”
Customer Insights
Cost: $ 937.00 from 13 reviews
Interstate Move Duration: 6 days from 8 reviews
Great Crew Members
| Nick, Nathan | Nick placed the POD precisely, Nathan handled pickup expertly |
| Miguel | Miguel was helpful and kind |
| Rich | Rich provided great service, was punctual and professional |
| Rich | Rich was punctual and friendly |
| Dakota,Cornell | Dakota effectively communicated, Cornell was polite and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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