A City Storage

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based on 126+ data points
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About A City Storage

A City Storage is a reliable moving and storage company based in Idaho Falls that has been serving the community for a number of years. Offering secure and clean storage units, they cater to various storage needs, including residential and commercial storage. As a locally-owned and operated business, they pride themselves on attention to detail and personalized service, ensuring customers receive the best experience possible. A City Storage's service area focuses primarily on the local Idaho Falls metro region. To accommodate a diverse range of customer requirements, they offer various storage unit sizes, packing supplies, and moving resources.

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Summarized Review of A City Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.77/10

Nationwide Average: 8.44/10

Comment Dots

A City Storage is highly regarded for its exceptional service, friendly and professional staff, and efficient operations, though a few customers note concerns about pricing and average service quality.

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Recent Reviews Mention...

they are an awesome place

extremely reasonable and willing to work with me

Very nice people and great customer service

2. Affordability

7.64/10

Nationwide Average: 7.69/10

Comment Dots

A City Storage generally offers competitive and fair pricing, though there are isolated instances of customer dissatisfaction due to unexpected fees and perceived higher costs.

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Recent Reviews Mention...

never felt overcharged

looking for an affordable storage unit

affordable prices

3. Communication

8.51/10

Nationwide Average: 7.53/10

Comment Dots

A City Storage generally receives high praise for their polite, helpful, and responsive customer service, though there are rare instances of reported dissatisfaction and perceived rudeness.

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Recent Reviews Mention...

gentlemen I spoke with was very polite and helpful

great customer service

were easy to communicate with

4. Stick to Prices

5.15/10

Nationwide Average: 5.99/10

Comment Dots

A City Storage receives mixed feedback with customers appreciating adherence to the original agreement in some cases, while others criticize additional fees and a lack of willingness to adjust charges.

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Recent Reviews Mention...

stuck to original agreement

Rental contract was adjusted as needed

unwilling to remove late fees or adjust legal fees

How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact A City Storage

Location
1445 N Woodruff Ave, Idaho Falls, ID, 83401
Phone
(208) 523-1133
Link
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