U-Pack is a moving company that offers easy and convenient long-distance moving solutions. Established in 1997, their service options include door-to-door delivery, storage, and guaranteed transit, catering to homes of all sizes and diverse moving situations. U-Pack's experienced consultants provide exceptional customer support, helping customers through each moving step and answering questions. They also offer useful resources like checklists and how-to guides for a hassle-free moving experience. U-Pack's services cover long-distance moving, military moves, cross-country moves, senior moving, student moves, job relocation, and small moves. As one of the experienced movers serving Boise, ID, the company's rates include fuel costs, allowing customers to manage their budget effectively.
U-Pack
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- Compare Moving Services
- UPack vs Full Service
- UPack vs Portable Storage
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Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
U-Pack generally provides excellent service and fulfills its agreements well, despite a few instances of dissatisfaction related to high costs and improper loading.
Recent Reviews Mention...
“price was way better than "big name" movers”
“delighted with the service”
“U-Pack made our 700 mile move so much easier”
2. Punctuality
Nationwide Average: 8.07/10
U-Pack generally maintains good time management with prior notifications for any delays, despite occasional inconsistencies in scheduling.
Recent Reviews Mention...
“they do it on time”
“Drop off and pick up was on time”
“on time even early for delivery and pick up”
3. Affordability
Nationwide Average: 7.69/10
U-Pack generally provides great value and competitive pricing according to most reviews, though a few customers have reported concerns over high costs and service quality in cheaper options.
Recent Reviews Mention...
“still less than half of the big names”
“ideal mix between saving money and getting help”
“Was actually cheaper than a uhaul”
4. Communication
Nationwide Average: 7.53/10
U-Pack generally excels in providing helpful information, being easily accessible, and offering regular updates, though there are notable criticisms regarding their responsiveness to complaints and answering calls.
Recent Reviews Mention...
“representatives were professional and helpful”
“Great customer service, text and email communication”
“Impressed with customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
U-Pack consistently upholds their commitments with no issues of overcharging, genuinely staying true to their word and fulfilling every aspect of their agreements.
Recent Reviews Mention...
“they do everything they say they're going to do”
“Charged only for the Relocubes used.”
“NO hidden fees”
Customer Insights
Interstate Move Duration: 9 days from 6 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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