Merchants Moving & Storage

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Very Good
based on 695+ data points
Circle Info

About Merchants Moving & Storage

Merchants Moving & Storage has been a trusted expert in the moving industry for more than 70 years. With a passion and dedication to world-class service, it has grown from a single-van relocation company to a successful and highly-rated business that continues to exceed clients’ expectations in every job. Established in Boise, Idaho, the family-owned and operated Merchants Moving & Storage takes pride in being a one-stop-shop for on-budget and on-time services for local, intrastate, interstate, and international relocations. Featuring state-of-the-art tools, equipment, and trucks, it provides easy and convenient solutions to your residential, commercial, warehousing, and logistics challenges. Experience the advantages of working with quality moving companies in Boise, ID, as your relocation partner.

Additional Cities Served: Meridian, Nampa, Idaho Falls, Caldwell, Eagle, JeromeShow More >

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Moving Services

  • Local Moving
  • Long Distance Moving
  • International Relocation
  • Office Moving
  • Storage/Household Goods
  • Corporate Relocations
  • Interstate Relocations
  • International Relocation
  • Move Management
  • Lump Sum Moving
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 10/17/24

USDOT

1530842

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Boise, ID 2024 award
Top 10 Movers in Boise, ID 2023 award
Top 10 Movers in Boise, ID 2022 award
Top 10 Movers in Boise, ID 2021 award
Top 10 Movers in Boise, ID 2020 award

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Summarized Review of Merchants Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.23/10

Nationwide Average: 8.44/10

Comment Dots

Merchants Moving & Storage is overwhelmingly praised for their professionalism and excellent service, despite a few instances of customer dissatisfaction involving property damage and poor experiences.

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Recent Reviews Mention...

they make it easy and professionally done

poor overall experience with extensive property damage

some unprofessional behaviors and mishandling described

2. Punctuality

8.53/10

Nationwide Average: 8.07/10

Comment Dots

Merchants Moving & Storage typically receives high praise for timely arrivals and departures, with rare instances of tardiness or lack of communication regarding delays.

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Recent Reviews Mention...

arrived 3 hours late

Dan and Christian were on time, early even

On time

3. Affordability

8.58/10

Nationwide Average: 7.69/10

Comment Dots

Merchants Moving & Storage generally offers competitive and fair pricing, providing great value and affordable options according to customer feedback, although there is a mention of a dissatisfying cost for a short job.

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Recent Reviews Mention...

The price was great too

charged me $925.00 for a 2-hour job

excellent value for the hard work

4. Communication

8.85/10

Nationwide Average: 7.53/10

Comment Dots

Merchants Moving & Storage generally provides excellent and responsive service while being helpful and attentive, though there have been a few instances of negative experiences regarding response to insurance claims and staff attitude.

Reviews Mention icon

Recent Reviews Mention...

Dealing with the office and billing staff was fantastic

poor response to insurance claim and status inquiries

coordinator was rude and condescending

5. Stick to Prices

4.99/10

Nationwide Average: 5.99/10

Comment Dots

Merchants Moving & Storage has received mixed feedback with some customers reporting issues with the company not honoring their initial estimates, while others praise the company for keeping their promises and not introducing unexpected charges.

Reviews Mention icon

Recent Reviews Mention...

they changed the contract despite the agreement

tried to charge extra despite a binding agreement

pressured to pay more than the binding agreement

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Customer Insights

Local Move Duration: 5 hours from 4 reviews

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Great Crew Members

Noah, DustinNoah and Dustin were fantastic
Shea, Mattthe most professional and helpful humans ever
Justin, Bethwonderful to work with
Dan, ChristianOn time, friendly, professional, worked efficiently
Matt, Charlie, Daniel, Breeso helpful and professional during the move
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Merchants Moving & Storage

Location
11345 W Executive Dr, Boise, ID, 83713
Phone
(208) 376-8990
Link
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