Merchants Moving & Storage has been a trusted expert in the moving industry for more than 70 years. With a passion and dedication to world-class service, it has grown from a single-van relocation company to a successful and highly-rated business that continues to exceed clients’ expectations in every job. Established in Boise, Idaho, the family-owned and operated Merchants Moving & Storage takes pride in being a one-stop-shop for on-budget and on-time services for local, intrastate, interstate, and international relocations. Featuring state-of-the-art tools, equipment, and trucks, it provides easy and convenient solutions to your residential, commercial, warehousing, and logistics challenges. Experience the advantages of working with quality moving companies in Boise, ID, as your relocation partner.
Merchants Moving & Storage
About Merchants Moving & Storage
Additional Cities Served: Meridian, Nampa, Idaho Falls, Caldwell, Eagle, JeromeShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Relocation
- Office Moving
- Storage/Household Goods
- Corporate Relocations
- Interstate Relocations
- International Relocation
- Move Management
- Lump Sum Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Merchants Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Merchants Moving & Storage is overwhelmingly praised for their professionalism and excellent service, despite a few instances of customer dissatisfaction involving property damage and poor experiences.
Recent Reviews Mention...
“they make it easy and professionally done”
“poor overall experience with extensive property damage”
“some unprofessional behaviors and mishandling described”
2. Punctuality
Nationwide Average: 8.07/10
Merchants Moving & Storage typically receives high praise for timely arrivals and departures, with rare instances of tardiness or lack of communication regarding delays.
Recent Reviews Mention...
“arrived 3 hours late”
“Dan and Christian were on time, early even”
“On time”
3. Affordability
Nationwide Average: 7.69/10
Merchants Moving & Storage generally offers competitive and fair pricing, providing great value and affordable options according to customer feedback, although there is a mention of a dissatisfying cost for a short job.
Recent Reviews Mention...
“The price was great too”
“charged me $925.00 for a 2-hour job”
“excellent value for the hard work”
4. Communication
Nationwide Average: 7.53/10
Merchants Moving & Storage generally provides excellent and responsive service while being helpful and attentive, though there have been a few instances of negative experiences regarding response to insurance claims and staff attitude.
Recent Reviews Mention...
“Dealing with the office and billing staff was fantastic”
“poor response to insurance claim and status inquiries”
“coordinator was rude and condescending”
5. Stick to Prices
Nationwide Average: 5.99/10
Merchants Moving & Storage has received mixed feedback with some customers reporting issues with the company not honoring their initial estimates, while others praise the company for keeping their promises and not introducing unexpected charges.
Recent Reviews Mention...
“they changed the contract despite the agreement”
“tried to charge extra despite a binding agreement”
“pressured to pay more than the binding agreement”
Customer Insights
Local Move Duration: 5 hours from 4 reviews
Great Crew Members
| Noah, Dustin | Noah and Dustin were fantastic |
| Shea, Matt | the most professional and helpful humans ever |
| Justin, Beth | wonderful to work with |
| Dan, Christian | On time, friendly, professional, worked efficiently |
| Matt, Charlie, Daniel, Bree | so helpful and professional during the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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