Established by Gabriel Gross in 2005, Hero Moving Hawaii Inc is a full-service moving company based in Oahu. Offering a range of services such as residential, commercial moving, inter-island moving, container loading and unloading, packing supplies and delivery, and long-term storage solutions; it aims to make the process as effortless as possible within the Hawaiian Islands. Devoted to making a difference in the local community, they put a premium on exceptional customer service along with their moving assistance. When it comes to fast and efficient movers in Honolulu, HI, this company certainly holds its own.
Hero Moving Hawaii Inc
Moving Services
- LOCAL MOVING
- INTERISLAND MOVING
- COMMERCIAL MOVING
- CONTAINER LOADING & UNLOADING
- PACKING SUPPLIES & DELIVERY
- LONG TERM STORAGE
Hawaii Moving License
Active
Last Checked: 10/21/22Authorized
for Interstate Moves
Last Checked: 12/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Hero Moving Hawaii Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Hero Moving Hawaii Inc receives praise for their professionalism, efficient and courteous service, with some customers describing exceptionally positive experiences; however, there are a few reports of feeling overcharged and dissatisfaction due to service and damages.
Recent Reviews Mention...
“Thank you so much for your professionalism”
“great job by movers but felt ripped off”
“Edwardo, Leeland, Moses were very professional”
2. Punctuality
Nationwide Average: 8.07/10
Hero Moving Hawaii Inc generally receives high praise for their timeliness and promptness, though there are isolated incidents of significant delays.
Recent Reviews Mention...
“very prompt in their service”
“turned a 15-minute break into an hour”
“kept me informed on arrival time”
3. Affordability
Nationwide Average: 7.69/10
Hero Moving Hawaii Inc receives mixed feedback, with numerous customers appreciating the good value and competitive pricing, while some report significant discrepancies between quotes and final charges.
Recent Reviews Mention...
“mislead and misinformed about the total cost”
“charged an additional $1000 on top of our quote”
“worth it”
4. Communication
Nationwide Average: 7.53/10
Hero Moving Hawaii Inc generally receives praise for their stellar customer service, responsive and thorough communication throughout the moving process, although there are a few incidents of dissatisfaction regarding unresponsiveness and lack of follow-up.
Recent Reviews Mention...
“Your stellar customer service”
“great communication throughout the move”
“office staff is efficient and clear in communications”
5. Stick to Prices
Nationwide Average: 5.99/10
Hero Moving Hawaii Inc has received mixed feedback where multiple customers appreciated their accurate quotes and fair pricing, while others have reported dissatisfaction due to unexpected additional charges and discrepancies between initial quotes and final bills.
Recent Reviews Mention...
“cost was $470 more than quoted”
“none of the hidden extra costs were disclosed”
“issued a credit when billing mistake realized”
Customer Insights
Cost: $ 2119.00 from 4 reviews
Great Crew Members
Edwardo, Leeland, Moses | very professional, efficient, and quick |
Gabriel, Victor | Gabriel made setup easy, Victor led the move well |
Jordan,Gabe,Lance,Jared | helpful, professional, hardworking, never complaining |
Victor, Jordan, Moses | helped effectively with the move |
Elijah,Jordan,Leland,Chris,Felipe | Elijah & Jordan coordinated well, movers took great care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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