Hero Moving Hawaii Inc

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Very Good
based on 559+ data points
Circle Info

About Hero Moving Hawaii Inc

Established by Gabriel Gross in 2005, Hero Moving Hawaii Inc is a full-service moving company based in Oahu. Offering a range of services such as residential, commercial moving, inter-island moving, container loading and unloading, packing supplies and delivery, and long-term storage solutions; it aims to make the process as effortless as possible within the Hawaiian Islands. Devoted to making a difference in the local community, they put a premium on exceptional customer service along with their moving assistance. When it comes to fast and efficient movers in Honolulu, HI, this company certainly holds its own.

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Moving Services

  • LOCAL MOVING
  • INTERISLAND MOVING
  • COMMERCIAL MOVING
  • CONTAINER LOADING & UNLOADING
  • PACKING SUPPLIES & DELIVERY
  • LONG TERM STORAGE

Hawaii Moving License

Active

Last Checked: 10/21/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 12/18/24

USDOT

3304077

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Hero Moving Hawaii Inc

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.13/10

Nationwide Average: 8.44/10

Comment Dots

Hero Moving Hawaii Inc receives praise for their professionalism, efficient and courteous service, with some customers describing exceptionally positive experiences; however, there are a few reports of feeling overcharged and dissatisfaction due to service and damages.

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Recent Reviews Mention...

Thank you so much for your professionalism

great job by movers but felt ripped off

Edwardo, Leeland, Moses were very professional

2. Punctuality

8.73/10

Nationwide Average: 8.07/10

Comment Dots

Hero Moving Hawaii Inc generally receives high praise for their timeliness and promptness, though there are isolated incidents of significant delays.

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Recent Reviews Mention...

very prompt in their service

turned a 15-minute break into an hour

kept me informed on arrival time

3. Affordability

7.18/10

Nationwide Average: 7.69/10

Comment Dots

Hero Moving Hawaii Inc receives mixed feedback, with numerous customers appreciating the good value and competitive pricing, while some report significant discrepancies between quotes and final charges.

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Recent Reviews Mention...

mislead and misinformed about the total cost

charged an additional $1000 on top of our quote

worth it

4. Communication

8.5/10

Nationwide Average: 7.53/10

Comment Dots

Hero Moving Hawaii Inc generally receives praise for their stellar customer service, responsive and thorough communication throughout the moving process, although there are a few incidents of dissatisfaction regarding unresponsiveness and lack of follow-up.

Reviews Mention icon

Recent Reviews Mention...

Your stellar customer service

great communication throughout the move

office staff is efficient and clear in communications

5. Stick to Prices

5.84/10

Nationwide Average: 5.99/10

Comment Dots

Hero Moving Hawaii Inc has received mixed feedback where multiple customers appreciated their accurate quotes and fair pricing, while others have reported dissatisfaction due to unexpected additional charges and discrepancies between initial quotes and final bills.

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Recent Reviews Mention...

cost was $470 more than quoted

none of the hidden extra costs were disclosed

issued a credit when billing mistake realized

Customer Insights icon

Customer Insights

Cost: $ 2119.00 from 4 reviews


Great Crew Members icon

Great Crew Members

Edwardo, Leeland, Mosesvery professional, efficient, and quick
Gabriel, VictorGabriel made setup easy, Victor led the move well
Jordan,Gabe,Lance,Jaredhelpful, professional, hardworking, never complaining
Victor, Jordan, Moseshelped effectively with the move
Elijah,Jordan,Leland,Chris,FelipeElijah & Jordan coordinated well, movers took great care
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Hero Moving Hawaii Inc

Location
94 Pakela St, Waipahu, HI, 96797
Phone
+1 808-650-3458
Link
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