Collegeboxes, a division of U-Haul, has been providing full-service storage and shipping services to thousands of students since its establishment as a student-run business at Duke University in 1999. Based in Honolulu, HI, the company offers a seamless moving experience for students and schools across the United States, including in-room pickup and delivery for items that need to be shipped or stored. Their services include storage and shipping at the end of semesters, study abroad storage and shipping, shipments to schools, direct shipping, and international shipping. Collegeboxes utilizes industry-leading U-Haul technology to ensure students' items are safe, secure, and stored nearby, and the company aims to reduce CO2 emissions and encourage sustainability through their operations.
Collegeboxes at U-Haul Moving & Storage of Honolulu
Moving Services
- Storage & Shipping
- Study Abroad
- Ship to School
- Direct Shipping
- International Shipping
- Pickup & Delivery
- Barcode Tracking & Live Updates
- Declared Valuation Protection
- Collegeboxes Supply Kit
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Summarized Review of Collegeboxes at U-Haul Moving & Storage of Honolulu
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Collegeboxes at U-Haul Moving & Storage of Honolulu receives a mixed reception with several customers highly recommending their services for great rates, customer service, and efficiency, while a significant number of others report poor service, bad experiences, and issues with cleanliness and professionalism.
Recent Reviews Mention...
“A+ review and highly recommend this company”
“van was good but could be cleaner”
“great rates and better customer service speak to high quality”
2. Punctuality
Nationwide Average: 8.07/10
Collegeboxes at U-Haul Moving & Storage of Honolulu generally struggles with delays and scheduling issues, though some experiences highlight efficient and fast service.
Recent Reviews Mention...
“waited an hour and a half”
“got to our destination and back fast”
“check-in process was super easy and fast”
3. Affordability
Nationwide Average: 7.69/10
Collegeboxes at U-Haul Moving & Storage of Honolulu garners mixed reviews, with many customers praising its reasonable rates and discounts, while others criticize it for being expensive and having additional charges.
Recent Reviews Mention...
“it's only $20 a day”
“mentioned great rates”
“reasonably priced too”
4. Communication
Nationwide Average: 7.53/10
Collegeboxes at U-Haul Moving & Storage of Honolulu presents a mixed sentiment, with some customers praising exceptional customer service and clarity, while many others criticize poor communication, unhelpfulness, and rudeness from employees.
Recent Reviews Mention...
“Jordan provided top-notch customer service”
“customer service is not good”
“employees are rude”
5. Stick to Prices
Nationwide Average: 5.99/10
Collegeboxes at U-Haul Moving & Storage of Honolulu frequently had issues with charging extra fees beyond initial quotes, leading to dissatisfaction among many customers, despite a few reports of clear pricing and issue resolution.
Recent Reviews Mention...
“charged extra beyond insurance and mileage”
“wasn't informed about extra charges for early Saturday rental”
“charged extra despite the fuel being filled”
Great Crew Members
| Jordan,Gershom,Levante | provided top-notch customer service and great accomodation |
| Felicia | Felicia was very accommodating and quick |
| Falica | Falica provided great customer service and was very helpful |
| Rodney | very helpful and accommodating during storage service |
| Derek | Derek did a fantastic job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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