PODS Moving & Storage has been a pioneer in the moving and storage industry for close to 25 years. The company has completed over six million moves, including 1.5 million long-haul ones. It prides itself on offering flexible and personalized solutions, providing various container sizes and built-in storage. PODS also offers adjustable scheduling, allowing customers the time they need to load and unload their belongings. The company's services are wide-ranging, from packing supplies to local labor providers and even car shipping. As a significant international operation, PODS has over 3,000 associates across the U.S. and Canada and services in the UK, Australia, and Canada. With a substantial presence in Georgia, these Johns Creek, GA movers are equipped to serve you in the best possible way.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Gainesville, Lawrenceville, Duluth, Sugar Hill, Suwanee, WinderShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Move In Services
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage experiences divided opinions, with some customers praising their exceptional and helpful service, whereas others recount frustrating experiences characterized by poor customer service and logistical issues.
Recent Reviews Mention...
“Had to get another mover due to delivery issue”
“Horrible redelivery experience”
“sheer incompetence and pitiful customer service”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage experiences a significant divide between customers who praise their timely service and those who report frequent no-shows, delays, and missed delivery dates.
Recent Reviews Mention...
“No shows and delays”
“Don't expect them to stick to delivery window”
“On time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives a mixed response, with numerous customers praising its competitive pricing and upfront costs, while a significant portion criticizes it for being overly expensive with unexpected charges.
Recent Reviews Mention...
“not as expensive as some other movers”
“good price”
“WAY too expensive for what they offer”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage experiences a polarized reception, with multiple reports of excellent customer service encounters balanced against significant complaints about poor communication, responsiveness, and customer support issues.
Recent Reviews Mention...
“lots of trouble getting it out and no refund communication”
“Management hides behind associates”
“customer service will blow you away”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage frequently faces criticism for not adhering to their initial quotes, incorporating unexpected charges, and lacking transparency, despite some instances of customer satisfaction with their pricing practices.
Recent Reviews Mention...
“they charge you for their screw ups”
“Hidden costs as well.”
“Did not stick to the quoted prices.”
Customer Insights
Cost: $ 1926.00 from 6 reviews
Great Crew Members
| Mike Petersen | Mike sets a high standard in customer service |
| Phil | Phil was very helpful and courteous |
| Jason | Jason was very skilled, polite, and helped beyond expectation |
| Christopher Bedgood | made sure I was able to open the pod |
| Jason | maneuvered the POD expertly and perfectly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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