Compass Self Storage is a storage and moving services company with neighborhood locations across the United States. Their services include providing packing and moving supplies, arranging truck rentals, and contacting moving companies in Smyrna, GA on behalf of their customers. The company offers personal, business, boat, RV, and pharmaceutical storage, including climate-controlled units. Compass Self Storage prioritizes customer satisfaction, making the storage process hassle-free with an emphasis on expert service, clean and secure facilities, and convenient access. Their facilities are equipped with various amenities like contactless rentals, digital surveillance, and secure entry access.
Compass Self Storage
Moving Services
- Truck Rental
- Packing Supplies
- Contact Moving Services
- Personal Storage
- Business Storage
- Boat & RV Storage
- Climate Controlled Units
- Indoor Units
- Boxes & Moving Supplies
- Month to Month Leases
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.16/10
Nationwide Average: 8.44/10
Compass Self Storage is highly praised for its service, professionalism, and efficient processes, although a few reports of poor experiences slightly temper the overwhelmingly positive feedback.
Recent Reviews Mention...
“lovely service”
“Quick and easy process”
“great work by movers”
2. Punctuality
7.52/10
Nationwide Average: 8.07/10
Compass Self Storage generally receives praise for their promptness and efficiency, though there have been a few instances of significant delays and technical issues.
Recent Reviews Mention...
“they were prompt”
“Check-in was very fast and I was on the road in no time”
“was able to pick up on time”
3. Affordability
6.38/10
Nationwide Average: 7.69/10
Compass Self Storage receives mixed reviews, with many customers finding their prices and value good, while others criticize the frequent price increases and hidden fees.
Recent Reviews Mention...
“great prices”
“saved us some money”
“price keeps going up”
4. Communication
9.21/10
Nationwide Average: 7.53/10
Compass Self Storage overwhelmingly receives praise for exceptional customer service and helpful staff, although there are a few isolated reports of online booking issues and inadequate assistance.
Recent Reviews Mention...
“very good front desk people”
“office team were exceptional”
“the ladies at the front have always been so helpful”
5. Stick to Prices
2.12/10
Nationwide Average: 5.99/10
Compass Self Storage consistently fails to honor initial quotes, often charging customers more than initially stated and frequently adjusting rates post-agreement.
Recent Reviews Mention...
“they increase their monthly rates on current customers”
“quoted for a bigger unit than received”
“charged more than double the quote”
Great Crew Members
| Malinda | made the process easy and quick |
| Karen | Karen was awesome |
| Malinda | Mrs Malinda was amazing and so helpful |
| Karen,Melinda | provided great service to me |
| Karen | Karen had excellent customer service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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