PODS Moving & Storage has been providing moving and storage services for nearly 25 years. The company was consecrated as the #1 moving and storage company of 2023 by Move.org. It offers flexibility through pay-as-you-go pricing and convenient date changes. Its turn-key solutions include the delivery, loading, storage, and moving of customers' containers. Additionally, they connect customers to local packing and loading companies. PODS provides different container sizes for storage and moving purposes and also facilitates both local and long-distance transitions. They even provide car shipping services for long-distance moves. The company is headquartered in the U.S. with services extending internationally across Canada, Australia, and the United Kingdom. For more details on these type of services in the Sandy Springs area, you may want to check out the list of Sandy Springs, GA movers to get more information.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Marietta, Smyrna, Rome, Kennesaw, Douglasville, CarrolltonShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Safely ship your vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage garners predominantly positive feedback for their professionalism, efficiency, and customer service, though it's not without a few significant criticisms regarding service inconsistencies and customer dissatisfaction.
Recent Reviews Mention...
“highly recommend using PODS”
“great service by PODS”
“Eli did an amazing job!”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage generally receives positive feedback for their on-time delivery and pick-up, though there are a few instances of significant delays and scheduling issues.
Recent Reviews Mention...
“drop off and delivery were rescheduled more than once”
“they arrived on time”
“Slight delays were mentioned”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage has received mixed reactions, with several customers finding their services to be cost-efficient and significantly cheaper than alternatives, while a considerable number express concerns over high costs, inflated prices, and additional fees.
Recent Reviews Mention...
“ended up costing me”
“extremely costly and seemed artificially inflated”
“cost efficient way to assist with my move”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage has received mixed reviews, with many customers praising their excellent customer service and responsiveness, while a significant number of others have highlighted issues such as long wait times, poor communication, and difficulty in reaching customer service.
Recent Reviews Mention...
“Eli was courteous and professional”
“they failed to mention critical information”
“waited on hold for a very long time”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage frequently fails to honor their initial quotes, often charging customers more than agreed upon and not fulfilling promises regarding refunds and fees.
Recent Reviews Mention...
“refused to honor their insurance”
“contract did not include important details”
“promises to refund costs not honored”
Customer Insights
Cost: $ 4708.00 from 5 reviews
Great Crew Members
Eli | Eli solved the challenging drop zone problem |
Eli | Eli did an amazing job, was quick, efficient, and kind. |
Paul | Paul went above and beyond to assist |
John | patient and kind driver |
Eli | Eli provided great communication and snapped pictures |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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