Based in Atlanta, GA, Star USA Moving LLC is a full-service moving and storage company. The company provides both residential and commercial clients with stress-free packing and unpacking services, all while maintaining a high level of professionalism and attention to detail. Star USA Moving LLC is fully licensed, bonded, and insured, and it operates a well-maintained fleet of moving trucks. They cater to local and long distance moves within the Atlanta area. Further, for those in need of a secure and safe environment for their belongings, the company also offers storage services. Quality service and commitment to customer satisfaction are what sets them apart. If you happen to be looking for more options, feel free to check movers in Sandy Springs, GA.
Star USA Moving LLC
About Star USA Moving LLC
Additional Cities Served: Roswell, Johns Creek, Alpharetta, Brookhaven, Dunwoody, Peachtree CornersShow More >
Moving Services
- Full Service Moving Company
- Stress Free Packing Services
- Long Distance Moves
- Storage Services
- Local Moves
- Commercial Moves
- Hourly Moving Services
- Packing Services
- Cheap Moving Services
- Furniture Moving Services
Authorized
for Interstate Moves
Last Checked: 05/24/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Star USA Moving LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
receives highly polarized feedback, with numerous customers describing extremely negative experiences, including claims of being overcharged and receiving terrible service, alongside a significant number of glowing reviews praising exceptional service and professionalism.
Recent Reviews Mention...
“Terrible service overall.”
“terrible experience overall”
“the furniture move went off without a hitch”
2. Punctuality
Nationwide Average: 8.07/10
generally struggles with on-time arrivals and meeting scheduled pickup and delivery dates, though there are notable exceptions where their timing was praised.
Recent Reviews Mention...
“showed up within the promised 3-day pickup window”
“arrived 4 hours late with no notice”
“only a 15 minute heads up on arrival time”
3. Affordability
Nationwide Average: 7.69/10
receives mixed feedback, with numerous complaints of significantly higher than quoted prices outweighing praises for its cost-efficiency and reasonable rates.
Recent Reviews Mention...
“expensive short of what the price was”
“cheaper than most”
“charged twice the quote”
4. Communication
Nationwide Average: 7.53/10
has received overwhelmingly negative feedback for issues such as poor responsiveness, disrespect, and miscommunication, although there are a few instances of positive experiences highlighting friendly and professional customer service.
Recent Reviews Mention...
“Rude and made excuses.”
“very friendly and customer service oriented”
“poor communication about callbacks and service issues”
5. Stick to Prices
Nationwide Average: 5.99/10
appears to consistently fail in honoring their initial estimates, leading to widespread customer dissatisfaction due to significant price increases and unexpected charges.
Recent Reviews Mention...
“charged more than 2x the original quote”
“overcharged on the truck capacity compared to quote”
“implied scamming behavior”
Customer Insights
Cost: $ 5205.00 from 15 reviews
Local Move Duration: 2.75 hours from 5 reviews
Interstate Move Duration: 3 days from 16 reviews
Great Crew Members
| Raymond | Raymond made me feel good and was very helpful |
| Alex | was the only point of contact and provided updates |
| Wayne, Malcolm, Reshaun, Mitch | great job, professional and timely |
| Raymond | worked out any day I needed |
| Alex | runs a great team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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