U-Pack is a fast and easy service that makes your long-distance move a breeze. It provides metal, waterproof containers you can pack and load on your own before they are driven to your destination. These containers are durable and can withstand any weather. Whether you’re looking to store your belongings during a move or keep them safe from the elements, U-Pack is the convenient solution. U-Pack containers are also easy to load and park. They sit flat on the ground and fit right in a typical driveway. U-Pack is an excellent option if you’re an active-duty serviceman relocating your family to another state, a student moving into a college dorm, or a senior citizen retiring in an assisted living facility. This company has a 24/7 shipment tracking system, which lets you know when your items will arrive. U-Pack has a service center in Lawrenceville, GA, offering guaranteed transit and door-to-door delivery.
U-Pack
About U-Pack
Additional Cities Served: Lawrenceville, Duluth, Sugar Hill, Suwanee, Snellville, WinderShow More >
Awards
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Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
U-Pack generally provides excellent service and easy, cost-effective moves, although some customers report dissatisfaction regarding professionalism, organization, and expense for smaller loads.
Recent Reviews Mention...
“expense seemed unnecessary for fewer items”
“Moved long distance smoothly and was very pleased”
“everything went so seamlessly”
2. Punctuality
Nationwide Average: 8.07/10
U-Pack generally receives positive feedback for on-time deliveries and pickups, though they do have several instances of delays and scheduling issues that have caused inconvenience for some customers.
Recent Reviews Mention...
“be flexible with the dates and expectations”
“they were a day late delivering”
“Deliveries and pickups were always timely”
3. Affordability
Nationwide Average: 7.69/10
U-Pack receives overwhelmingly positive recognition for their cost-effectiveness, being frequently noted as cheaper than competitors, providing great value with only a few mentions of it being overpriced.
Recent Reviews Mention...
“only pay for space used”
“had the best price”
“price was amazing”
4. Communication
Nationwide Average: 7.53/10
U-Pack generally receives praise for responsive, kind, and professional customer service, though there are notable instances of unprofessionalism and poor communication that mar the overall experience.
Recent Reviews Mention...
“company was very responsive to frustrations”
“very easy to schedule”
“Had to call a few times to obtain the payment link.”
5. Stick to Prices
Nationwide Average: 5.99/10
U-Pack generally receives praise for adhering to their initial quotes and providing clear, upfront pricing without surprises, although there were isolated instances of dissatisfaction regarding contract terms and quote accuracy.
Recent Reviews Mention...
“did not stick to the contract of 1 to 3 days”
“everything was spelled out in the contract, no surprises”
“final cost included everything”
Customer Insights
Cost: $ 1237.00 from 3 reviews
Interstate Move Duration: 6 days from 6 reviews
Great Crew Members
| Bobby H | helped me unload my things, amazing customer service |
| Francisco, Jerry | Francisco kept an eye out, Jerry understood customer service |
| Mike | supper patient and helpful |
| Dan | Dan was accommodating to last minute schedule change |
| Terminal 089 | thanked by name implies great work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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