Compass Self Storage

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based on 419+ data points
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About Compass Self Storage

Based in Cleveland, Ohio, Compass Self Storage is a nationwide provider of premium self-storage and moving services, with multiple locations across the United States. They fulfill a unique role in the moving and storage industry as a storage concierge service. Compass Self Storage takes care of providing packing and moving supplies, arranging truck rentals, and even contacts moving services in Kennesaw, GA on behalf of their customers. With a focus on satisfying a diverse range of customer requirements, Compass Self Storage offers personal storage, business storage, boat and RV storage, pharmaceutical storage, and climate-controlled storage options. Unique to their facilities are a host of features such as climate-controlled units, digital surveillance, secure entry access, and contactless rentals available on a month-to-month basis.

Moving Services

  • Packing Supplies
  • Truck Rental

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Summarized Review of Compass Self Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.87/10

Nationwide Average: 8.44/10

Comment Dots

Compass Self Storage receives overwhelmingly positive feedback for their exceptional service, professionalism, and helpful staff, despite a few dissatisfied accounts regarding management and the move-out process.

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Recent Reviews Mention...

felt fully satisfied with the service

excellent customer service and very professional

Compass Kennesaw is the greatest

2. Affordability

7.13/10

Nationwide Average: 7.69/10

Comment Dots

Compass Self Storage generally boasts positive perceptions for offering reasonable and competitive rates, though there are notable mentions of dissatisfaction related to unexpected fees and pricing practices.

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Recent Reviews Mention...

affordable

She gave me a great price on the unit last minute

Offered up a bigger truck for the same price

3. Communication

9.1/10

Nationwide Average: 7.53/10

Comment Dots

Compass Self Storage evidently excels, with overwhelmingly positive feedback highlighting attentive, friendly, and helpful customer service, though there are a few mentions of dissatisfaction regarding professionalism and responsiveness.

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Recent Reviews Mention...

staff was very attentive to my concerns

excellent customer service

staff was very hospitable

4. Stick to Prices

3.51/10

Nationwide Average: 5.99/10

Comment Dots

Compass Self Storage seems to often not honor initial quotes, causing dissatisfaction among several customers.

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Recent Reviews Mention...

May imply sticking to quoted prices

make up charges to keep business open

1st Month Free means First Month Free

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Great Crew Members

Mary Annepraised for wonderful customer service
Maryannwas so helpful with my uhaul rental
MaryAnnMaryAnn was absolutely amazing and very helpful
MaryannFront desk was friendly and helpful
AprilApril assisted us pleasantly and efficiently
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Compass Self Storage

Location
3885 Frey Rd, Kennesaw, GA, 30144
Phone
(770) 383-1385
Link
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