Compass Self Storage is a moving and storage company with multiple locations across the United States. They offer a range of services, including personal storage, business storage, boat and RV storage, and more. Compass acts as a storage concierge service, providing packing and moving supplies, arranging truck rentals, and contacting moving services on behalf of their customers. Their facilities offer various features such as climate-controlled units, indoor units, contactless rentals, digital surveillance, and secure entry access. If you are considering a move and are in need of services like these, take some time to compare others in the area to be well informed. Visit the Carrollton, GA movers page. Customer satisfaction is their top priority, and they strive to make the storage experience hassle-free and convenient.
Compass Self Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Packing Supplies
- Truck Rental
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Compass Self Storage appears to be exceptionally well-regarded by the vast majority of reviewers for its excellent service, professional staff, and efficient processes, despite a few dissatisfactions.
Recent Reviews Mention...
“excellent service provided”
“had an amazing experience”
“Alicia made the process quick and easy”
2. Punctuality
Nationwide Average: 8.07/10
Compass Self Storage generally exhibits prompt and efficient service, with most customers experiencing quick setup and readiness at reservation times, despite one report of a trailer not being available as scheduled.
Recent Reviews Mention...
“Got me set up in 15 minutes on a Sunday”
“they rebooked me even after being an hour late”
“Everything was ready at the time of my reservation”
3. Affordability
Nationwide Average: 7.69/10
Compass Self Storage is generally viewed as offering competitive prices and value for money, despite a few complaints about price increases and perceived overpricing.
Recent Reviews Mention...
“helped me get the best pricing”
“paying triple what we were last year”
“even better price”
4. Communication
Nationwide Average: 7.53/10
Compass Self Storage consistently provides excellent customer service, with numerous mentions of helpful, friendly, and informative staff, despite a couple of complaints about difficulty reaching the office by phone.
Recent Reviews Mention...
“Alicia was very helpful”
“very informative and helpful”
“Alicia is very helpful and kind”
5. Stick to Prices
Nationwide Average: 5.99/10
Compass Self Storage frequently fails to honor their initial quotations, leading to widespread dissatisfaction among customers.
Recent Reviews Mention...
“increased the price of the unit”
“offered to keep the truck for no extra charge”
“Terri gave a different price than originally quoted”
Great Crew Members
| Alicia | Alicia was very helpful |
| Alicia | Alicia came to the rescue and solved our problems |
| Alicia | made the process quick and easy |
| Alicia | very helpful and kind, came back after hours to help |
| Maria | Maria was helpful and kind |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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