Compass Self Storage provides a hassle-free storage concierge service, offering packing and moving supplies, truck rental, and moving services. With multiple locations throughout the United States, this nationwide company can fulfill various residential and business storage needs. It ensures customer satisfaction by offering amenities such as climate-controlled units, indoor units, contactless rentals, and secure entry access. If you're interested in finding other moving options in the area, you might want to check out the list of quality moving companies in Newnan, GA. Compass Self Storage's facilities focus on ease and convenience, prioritizing dependable security and accessibility for their customers.
Compass Self Storage
About Compass Self Storage
Additional Cities Served: Peachtree City, Union City, Fairburn
Moving Services
- Packing Supplies
- Truck Rental
Awards
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.82/10
Nationwide Average: 8.44/10
Compass Self Storage overwhelmingly receives high praise for its professional, courteous service and exceptional customer experiences, despite a few dissatisfactions.
Recent Reviews Mention...
“Great experience made it a smooth move”
“Had a wonderful experience”
“great service”
2. Affordability
6.39/10
Nationwide Average: 7.69/10
Compass Self Storage receives mixed feedback with many clients appreciating the great rates and deals offered, while a significant number criticize the frequent and unjustified price increases.
Recent Reviews Mention...
“Great rates”
“flexible fees made my choice warranted”
“They offer us a good deal”
3. Communication
8.59/10
Nationwide Average: 7.53/10
Compass Self Storage generally receives high praise for its exceptional customer service and staff's helpfulness, despite a few reports of communication issues such as unanswered calls and unhelpfulness in certain situations.
Recent Reviews Mention...
“staff was very helpful and answered all my questions”
“Jessica was very nice and handled my situation”
“Sterling was very helpful and informative.”
4. Stick to Prices
2.38/10
Nationwide Average: 5.99/10
Compass Self Storage consistently fails to meet expectations, often raising rates unexpectedly, levying charges after belongings are moved out, providing misleading discount information from corporate offices, and applying extra fees without prior notification.
Recent Reviews Mention...
“expect rate increases after signing up”
“charged after belongings moved out”
“corporate office misinformation about discounts”
Great Crew Members
| Charles & Jessica | very helpful and answered all my questions |
| Jessica | handled my situation and was very nice |
| Jessica | Jessica's customer service was awesome |
| Jessica,Sterling | Jessica was more than helpful, Sterling keeps smiling |
| Sterling | Sterling was very helpful and informative. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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