PODS Moving & Storage, initially known as Portable on Demand Storage, revolutionized the moving and storage industry almost 25 years ago by introducing the concept of portable storage containers. The service offers flexible solutions tailored to the unique needs of customers, making PODS an industry leader especially in long-distance moves. Their services include providing multiple container sizes, packing supplies, connections to trusted local labor providers, and even car shipping. They also offer on-site storage and storage at their 245+ secure facilities. They've successfully completed over 6 million moves, including over 1.5 million long-distance ones, serving across the U.S., Canada, Australia, and the United Kingdom. If you are looking for a variety of moving options, check out this comprehensive list of Atlanta, GA movers.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: South Fulton, Brookhaven, East Point, Forest Park, Fairburn, College ParkShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- MoveIn Services
- Safely Ship Your Vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage receives mixed feedback, with numerous customers expressing severe dissatisfaction regarding service, delivery issues, and damaged property, while a notable portion highlight excellent service, professionalism, and smooth moving experiences.
Recent Reviews Mention...
“had to call 9 times with multiple rescheduled times, no service provided”
“Moved 1200 sq ft office furniture without any complaints”
“Pod was picked up 2 days late and caused trouble”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage frequently struggles with timeliness, as numerous customers report significant delays and lack of communication regarding delivery and pick-up times.
Recent Reviews Mention...
“multiple rescheduled delivery times, never showed up”
“Delivery was on time and driver called prior”
“Set up was quick”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage has received mixed but primarily negative feedback, highlighting issues like hidden fees, charges for undelivered services, and overall high costs, though some find value in its convenience and consider it affordable compared to full-service movers.
Recent Reviews Mention...
“charged $600 for no service”
“Charged twice for storage facility”
“Little pricy but worth it for the convenience.”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage generally struggles with effective customer service and clear updates, leading to widespread frustration and dissatisfaction among its clients.
Recent Reviews Mention...
“had to call 9 times, no effective communication”
“customer service doesn't understand English well”
“representative was very pleasant and informative”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage generally fails to maintain the promised costs, leading to numerous complaints of overcharging, hidden fees, and financial misrepresentations from customers.
Recent Reviews Mention...
“quoted times for delivery kept changing”
“process was easy and stress-free”
“Charged again instead of compensation”
Customer Insights
Cost: $ 1911.00 from 15 reviews
Interstate Move Duration: 8 days from 6 reviews
Great Crew Members
| Driver | Driver was great |
| Kenyatta | amazing job, very friendly and professional |
| Luke | Luke was wonderful and helpful |
| Bell Hops | the recommended mover was fantastic |
| Maria | Maria was helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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