Compass Self Storage is a nationwide company offering premium self-storage and moving services at multiple locations across the United States. The company provides a one-stop-shop for all storage needs, catering to residential and business-related items. If you're moving in Duluth, GA, the company can also help connect you with resources. Additionally, Compass Self Storage acts as a storage concierge service, offering packing and moving supplies, truck rental, and contact with moving services in Duluth, GA on behalf of customers. Its facilities are equipped with climate-controlled units, indoor units, and secure entry access, with month-to-month leases and online rental availability. Compass Self Storage focuses on customer satisfaction and boasts a wide range of storage features for an easy and convenient storage experience.
Compass Self Storage
Moving Services
- Packing Supplies
- Truck Rental
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Compass Self Storage is highly regarded for its excellent service, efficient process, and friendly staff, despite a few negative reviews.
Recent Reviews Mention...
“Moves are stressful”
“Excellent service”
“will definitely tell family & friends”
2. Punctuality
Nationwide Average: 8.07/10
Compass Self Storage generally meets expectations with timely service, though there has been an incident of a significant wait.
Recent Reviews Mention...
“Josie pulled up just in time”
“Got my reservation on time”
“stood outside for an hour”
3. Affordability
Nationwide Average: 7.69/10
Compass Self Storage generally offers very competitive and attractive prices, although a few customers have raised concerns over increased rates and discrepancies in pricing for new versus existing customers.
Recent Reviews Mention...
“received a very good deal”
“this was by far the best deal”
“Fair price.”
4. Communication
Nationwide Average: 7.53/10
Compass Self Storage generally receives high praise for exceptional customer service and the helpfulness of its staff, though there are a few reports of unresponsiveness and unprofessionalism.
Recent Reviews Mention...
“Josie is absolutely amazing and helped me with everything”
“great customer service”
“Great customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Compass Self Storage frequently increases prices and often adds charges without customer approval, though there is mention of straightforward final numbers.
Recent Reviews Mention...
“rent increases every 6 months without fail”
“They frequently increase the price by a lot.”
“charged a full month's payment with no prorating”
Great Crew Members
| Josie | helped me with everything I needed |
| Josie | Josie is always so helpful and nice |
| Josie | Josie is wonderful and very helpful |
| Josie | Josie always goes above and beyond. |
| Josie | Thankyou Josie!! |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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