SecurCare Self Storage

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Good
based on 644+ data points
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About SecurCare Self Storage

Operating over 275 storage facilities across the United States, SecurCare Self Storage, a member of the NSA Brands family, offers a variety of storage units in different sizes. To cater to the varying needs of customers, the company provides temperature-controlled units, fenced perimeters, and security cameras. With locations spread through states such as California, Colorado, Georgia, Indiana, and Texas, SecurCare intends to provide safe and professional experiences to its customers. Especially notable is their presence as movers in Decatur, GA, where they serve with excellent professionalism. Providing month-to-month leases, video monitoring, and contact-free rentals, this company ensures secure and convenient experiences for all customers.

Additional Cities Served: Clarkston

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Moving Services

  • Cheap moving services
  • Local moving services
  • Longdistance moving services
  • Crosscountry moving services
  • Small moving services
  • Lastminute moving services
  • Furniture moving services
  • Hourly moving services
  • Packing services
  • Storage services

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Summarized Review of SecurCare Self Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.48/10

Nationwide Average: 8.44/10

Comment Dots

SecurCare Self Storage overwhelmingly receives positive reviews praising its service, efficiency, and customer care, though a few customers reported negative experiences mainly involving financial issues and customer service interactions.

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Recent Reviews Mention...

felt bullied and extorted for money

experienced three rate increases and poor handling of issue

great work by movers

2. Punctuality

6.27/10

Nationwide Average: 8.07/10

Comment Dots

SecurCare Self Storage has mixed feedback with instances of extreme delays and unexpected closures, alongside praises for being on time and providing prompt service.

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Recent Reviews Mention...

they were over an hour late

Extremely prompt service despite guests in front

On time with everything I needed

3. Affordability

8.99/10

Nationwide Average: 7.69/10

Comment Dots

SecurCare Self Storage is overwhelmingly praised for its reasonable rates and excellent pricing deals, making it a cost-effective choice for many customers.

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Recent Reviews Mention...

got a good discount

experienced three rate increases without clear reason

found me the perfect unit in my budget

4. Communication

9.05/10

Nationwide Average: 7.53/10

Comment Dots

SecurCare Self Storage generally receives high praise for their helpful, responsive, and courteous customer service, despite a few instances of dissatisfaction regarding responsiveness and communication clarity.

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Recent Reviews Mention...

manager didn't listen or look at the proof provided

She was very nice and helpful

staff addressed issues in a timely, courteous manner

5. Stick to Prices

3.83/10

Nationwide Average: 5.99/10

Comment Dots

SecurCare Self Storage has generally struggled, facing critiques for frequent price changes and late fees, though some experiences suggest a potential for misunderstanding or isolated issues of fairness.

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Recent Reviews Mention...

charged for late fees despite being paid in full

they change prices a lot

rate increases without proper notice

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Great Crew Members

LashaundraLashaundra is understanding and the best property manager.
LashundraLashundra helped keep values from childhood, best experience
Lashundra WyattLashundra is respectful and professional
LaShaundrawas very nice and helpful
MinnetteMs. Minnette is soooooo nice
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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