If you’re looking for a convenient way to move across state lines, U-Pack is your best option. For a low price, it will deliver a weatherproof metal container to your doorstep that you can pack and load yourself. When you’re ready, U-Pack will send a professional driver to take the container to your new home or a nearby storage unit for you to unload. The entire process is not only simple but also speedy and affordable. You don’t have to wait several weeks for your belongings to arrive, and there are no surprise charges. You pay only for the space you use, making staying on a budget easy. U-Pack has locations across the United States. It has a service center in Conley, GA that services the surrounding areas, including Atlanta, GA.
U-Pack
About U-Pack
Additional Cities Served: Smyrna, Stonecrest, Rome, East Point, Stockbridge, CarrolltonShow More >
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
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Awards
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Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
U-Pack generally receives high praise for its moving services, efficiency, and professionalism, despite a few instances of dissatisfaction related to delays and damaged items.
Recent Reviews Mention...
“didn't experience full satisfaction due to pickup delay”
“seamless move and very pleased”
“Always on point with moving service”
2. Punctuality
Nationwide Average: 8.07/10
U-Pack generally receives praise for on-time deliveries and pickups, although there are notable instances of delays and scheduling issues that detract from their overall performance.
Recent Reviews Mention...
“Do not expect your box to arrive on time.”
“they were a day late delivering the cube”
“My things arrived days ahead of schedule”
3. Affordability
Nationwide Average: 7.69/10
U-Pack is frequently praised for its cost-effectiveness and economic pricing structure, with many customers emphasizing it as cheaper than competitors and a value-rich option for moving services despite a couple of dissenting views on value.
Recent Reviews Mention...
“only pay for used space, felt affordable”
“Decided not to go with a high-cost company”
“wanted to find a cost-effective way”
4. Communication
Nationwide Average: 7.53/10
U-Pack generally receives praise for its responsive, informative, and polite customer service, though there are some reports of unprofessional and unhelpful interactions.
Recent Reviews Mention...
“The company was very responsive to my frustrations.”
“VERY pleased with customer service”
“efficiently contacted us the whole time”
5. Stick to Prices
Nationwide Average: 5.99/10
U-Pack generally maintains their pricing promises as customers have frequently reported satisfaction with no hidden fees and honoring of initial quotes, although there are a few reports of unexpected charges and issues with accountability.
Recent Reviews Mention...
“didn't want to take accountability”
“contract said 1 to 3 days, received it a week later”
“They honored the pricing, no hidden fees.”
Customer Insights
Cost: $ 2946.00 from 6 reviews
Interstate Move Duration: 5 days from 17 reviews
Great Crew Members
ABF | deserving of specific praise |
Bobby H. | Bobby helped me unload to a staging area |
Carlos | amazingly helpful in making sure of proper space |
Jim | Jim at the VA Beach was very professional and courteous. |
Both guys | deserved praise for the great job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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