1-800-PACK-RAT Moving and Storage is a company dedicated to making moving and storage simple for its customers. They offer all-steel, portable storage and moving containers to ensure items are safe and secure during transport and storage. The company takes pride in providing exceptional customer service and has helped customers with various needs, such as cross-country moves, home renovations, and more. If you're looking to explore more moving options, you can check out other movers in Sugar Hill, GA for choices. With their long-distance and local moving solutions, on-site storage, secure warehouse storage facilities, and business solutions, 1-800-PACK-RAT claims to offer a higher level of customer service and quality in terms of their containers and services compared to other moving companies.
1-800-PACK-RAT Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- LongDistance Moving Solutions
- Local Moving Solutions
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- AllSteel Containers
- Business Solutions
- Residential Solutions
- Military Moving
- Moving Containers
- Restoration & Remediation
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Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
1-800-PACK-RAT Moving and Storage receives predominantly high praise for its stress-free process and effective service, though it is not without a notable amount of severe criticism regarding customer service and unexpected charges.
Recent Reviews Mention...
“incredibly pleased with their service”
“great service provided”
“Pack-Rat provided peace of mind during the move”
2. Punctuality
Nationwide Average: 8.07/10
1-800-PACK-RAT Moving and Storage generally receives praise for timely deliveries and pick-ups, despite a few reports of scheduling issues and missed appointments.
Recent Reviews Mention...
“team's punctuality”
“team was prompt”
“Showed up when they said they would”
3. Affordability
Nationwide Average: 7.69/10
1-800-PACK-RAT Moving and Storage receives mixed reviews with numerous customers expressing discontent over unexpected and hidden fees, though some find its pricing favorable compared to its competitors.
Recent Reviews Mention...
“not good business due to unexpected charges”
“So many hidden fees”
“liked the prices”
4. Communication
Nationwide Average: 7.53/10
1-800-PACK-RAT Moving and Storage experiences mixed reviews with several highlighting exceptional service and responsiveness, while a significant number of others report substantial challenges in reaching the company and resolving issues effectively.
Recent Reviews Mention...
“communicative”
“many attempts to communicate without resolution”
“listened and resolved issues respectfully”
5. Stick to Prices
Nationwide Average: 5.99/10
1-800-PACK-RAT Moving and Storage frequently receives criticism for charging customers more than the originally quoted price, encompassing various complaints about extra charges, dishonesty, and unexpected billing, despite an isolated case of satisfaction regarding billing accuracy.
Recent Reviews Mention...
“they charged me extra unfairly”
“charged unexpectedly for pod pickup”
“The price given isn't the actual price”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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