PODS Moving & Storage has been in business for nearly 25 years, offering personalized moving solutions tailored to customers' unique needs. As one of many movers in St. Augustine, FL, the company provides a range of services, such as portable storage containers, packing supplies, local labor providers for packing and loading help, and car shipping. PODS is headquartered in the United States and has more than 245 Storage Center locations servicing 46 states and 6 provinces, with international services in Canada, Australia, and the United Kingdom. The company has completed over 6 million moves, including 1.5+ million long-distance moves.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Atlantic Beach, Green Cove Springs, St. Augustine Beach, Starke
Moving Services
- Residential Moving
- Business Moving
- Local Moving
- LongDistance Moving
- Storage Services
- Furniture Moving
- Packing and Loading Assistance
- Car Shipping
- Moving Supplies
- Moving and Storage Containers
Authorized
for Interstate Moves
Last Checked: 08/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage experiences mixed reviews, with many customers praising their smooth process and excellent service, yet a significant number express dissatisfaction due to poor experiences and service issues.
Recent Reviews Mention...
“Everything went smoothly and arrived okay”
“Smooth process ”
“would never recommend PODS”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has mixed reviews, with numerous customers facing significant delays and rescheduling issues, although some have reported timely deliveries and updates.
Recent Reviews Mention...
“rescheduled 6 days after the initial date”
“it took over two weeks to get my POD”
“PODS driver no-shows on container drop-off date”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed reviews with some customers finding it cost-effective and cheaper than alternatives, while others criticize it for being expensive and causing unexpected financial burdens.
Recent Reviews Mention...
“cheaper than movers”
“extremely expensive compared to self-move”
“lost a lot of money because of them”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage experiences a stark contrast in customer experiences, ranging from praise for excellent customer service and support to severe criticism for poor communication, lack of responsiveness, and misinformation.
Recent Reviews Mention...
“Easy company to deal with”
“poor communication from POD”
“Corporate was supposed to contact us twice and never did”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has a predominantly negative reputation, with numerous complaints about unexpected charges and not honoring their quote promises.
Recent Reviews Mention...
“They lied from the beginning”
“Continued to charge my card incorrectly.”
“movers misrepresented the quote and tacked on fees”
Customer Insights
Cost: $ 2499.00 from 4 reviews
Interstate Move Duration: 10 days from 4 reviews
Great Crew Members
Chris, Daniel | management and staff were kind |
John | John was professional, informative, and friendly |
Justin | Very friendly and did the job quickly |
John | super helpful in setting up |
Christina | Christina worked with me through each step |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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