Family First Moving and Storage, LLC is a family-owned local moving company based in Pensacola, FL, with over 20 years of industry experience. They serve Pensacola, Pace, and Fairhope, as well as the surrounding cities in Escambia, Santa Rosa, Okaloosa, Baldwin, and Mobile counties. The company offers a range of services, including residential local moves, full-service moving, long-distance moving, and office moving. They pride themselves on providing professional, organized, and efficient services at affordable prices, with trained employees committed to top-quality customer service and safety practices.
Family First Moving and Storage
Ranked Top 10 Best Movers in Pensacola, FL
About Family First Moving and Storage
Additional Cities Served: Niceville, Milton, DeFuniak Springs, Gulf Breeze, Newberry, MonroevilleShow More >
Moving Services
- Residential local moves
- Fullservice moving
- Long distance moving
- Office moving
- Local moving services
- Packing services
- Longdistance moving services
- Office moving services
Florida Moving License
Registered
Last Checked: 01/17/22USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 12/06/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Family First Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.1/10
Nationwide Average: 8.44/10
Family First Moving and Storage is overwhelmingly praised for their professional, efficient, and friendly moving services, although there are minimal reports of poor experiences.
Recent Reviews Mention...
“Best Moving Company we've ever experienced”
“great work by movers but poor packing of small items”
“Excellent work by movers”
2. Punctuality
9.14/10
Nationwide Average: 8.07/10
Family First Moving and Storage consistently receives high praise for arriving on time and providing timely service, with only a rare mention of a missed move date/time.
Recent Reviews Mention...
“arrived right on time”
“service was timely”
“They were timely”
3. Affordability
8.53/10
Nationwide Average: 7.69/10
Family First Moving and Storage is generally perceived as offering fair, reasonable, and competitive prices, with numerous customers highlighting the excellent value, though a few had concerns about higher than expected costs.
Recent Reviews Mention...
“Felt the total price was fair”
“VERY FAIR PRICE”
“double the amount charged from quote”
4. Communication
8.72/10
Nationwide Average: 7.53/10
Family First Moving and Storage generally receives high praise for responsiveness and politeness, with Frank often mentioned for his helpful and clear communication style, although there are a few isolated reports of poor service and unreturned contacts.
Recent Reviews Mention...
“Frank was very helpful with scheduling and rescheduling”
“very polite and friendly in communication”
“Based on flexibility and personability”
5. Stick to Prices
7.86/10
Nationwide Average: 5.99/10
Family First Moving and Storage generally adheres to their initial estimates, with most customers reporting no surprise fees and praising the company for reliability and transparency, although there has been an isolated incident of charging double without prior notification.
Recent Reviews Mention...
“no mention of price changes, implies sticking to quote”
“charged double without prior notification”
“reimbursed for time not used”
Customer Insights
Local Move Duration: 5 hours from 4 reviews
Great Crew Members
| Frank | Frank was adept at scheduling |
| Bobby | Bobby deserves praise for being mentioned by name for good service |
| Mack | Mack's crew was amazing. |
| Frank | dealt directly with the owner during estimate and scheduling |
| Ricky, Kadeem, Donald | awesome job by movers |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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