Compass Self Storage is a one-stop-shop for all storage needs, offering multiple locations across the United States. The company's storage services fulfill both residential and business-related needs, with a variety of unit sizes available. Compass aims to make storing hassle-free by acting as a storage concierge service, providing packing and moving supplies, arranging truck rentals, and contacting moving services in Oviedo, FL on behalf of their customers. Their facilities are equipped with various amenities, including climate-controlled units, indoor units, digital surveillance, and secure entry access.
Compass Self Storage
Moving Services
- Packing Supplies
- Truck Rental
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.9/10
Nationwide Average: 8.44/10
Compass Self Storage is highly regarded by the majority of its customers for its easy and professional service, cleanliness, and exceptional staff, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“the process was very easy and simple”
“Wonderful experience all around”
“not satisfied with the service”
2. Punctuality
7.95/10
Nationwide Average: 8.07/10
Compass Self Storage consistently meets timelines with employees like Anthony, Vanessa, and Priscilla, ensuring due dates are always accommodated efficiently.
Recent Reviews Mention...
“Anthony was timely”
“Vanessa and Pricilla are punctual”
“always been able to work out due dates”
3. Affordability
8.59/10
Nationwide Average: 7.69/10
Compass Self Storage is generally seen as offering competitive and fair pricing, despite a few criticisms regarding rent increases and perceived value for money.
Recent Reviews Mention...
“the price was fair”
“rent increases make it unaffordable”
“priced well”
4. Communication
9.4/10
Nationwide Average: 7.53/10
Compass Self Storage overwhelmingly receives praise for their friendly, informative, and helpful staff, despite a few isolated complaints about unreturned calls and inconsistent information.
Recent Reviews Mention...
“manager was very knowledgeable, professional, respectful”
“Ashley is very friendly and informative.”
“Ashley was excellent help and gave me so much information”
5. Stick to Prices
4.57/10
Nationwide Average: 5.99/10
Compass Self Storage generally struggles, with numerous customers reporting unexpected fees and deceptive pricing, though a few cite no hidden charges and honored quotes.
Recent Reviews Mention...
“sign up online and filled out form and had to pay more.”
“additional surcharge for insurance was unexpected”
“no hidden charges or stipulations”
Great Crew Members
| Ashley | Great customer service. |
| Ashley | Ashley sealed the deal for me |
| Ashley | Ashley was a super big help |
| Ashley | Ashley in the front office is really awesome |
| Anthony | Knows all details on storage options, very helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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