Established in 1998, PODS Moving & Storage revolutionized the industry by pioneering the concept of portable storage containers. The company, with its services stretching across the United States, including in Orlando, Florida, Canada, Australia, and the United Kingdom, has successfully conducted over 6 million moves globally. It offers a comprehensive moving experience with different container sizes for moving and storage, contactless service, on-site and off-site storage options, adjustable scheduling, moving supplies, packing and loading assistance, and car shipping services. Recognized by Move.org as 2023's best moving and storage container company, PODS stands out in the industry by offering tailored solutions and a personalized experience to its customers.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Kissimmee, St. Cloud, Ocoee, Winter Garden, Clermont, GrovelandShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Contents Protection
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Storage Units
- Commercial Moving
Authorized
for Interstate Moves
Last Checked: 09/06/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
generally delivers excellent service and stress-free experiences, despite a number of serious complaints regarding overcharging, damage, and poor customer service from some clients.
Recent Reviews Mention...
“everything went very smoothly”
“completely lied to and very unsatisfied”
“everything was perfect”
2. Punctuality
Nationwide Average: 8.07/10
generally receives praise for being on schedule and early arrivals, but there are significant complaints about delays, unscheduled appearances, and missed deliveries.
Recent Reviews Mention...
“they were on schedule for both drop off and pick up”
“driver will call you every time for pick up and drop off”
“Everything was on schedule”
3. Affordability
Nationwide Average: 7.69/10
receives mixed reviews, with customers praising its cost effectiveness and competitive pricing against alternatives like Pack Rat and U-Haul, while others criticize it for unexpected charges, hidden fees, and overall expense, indicating variability in perceived value for the price.
Recent Reviews Mention...
“bit pricey but not the priciest”
“Cost was amazing”
“Their service is over priced.”
4. Communication
Nationwide Average: 7.53/10
seems to exhibit a polarizing performance, with numerous customers praising their responsive, helpful, and easy-to-reach service, while a significant portion of feedback highlights serious issues such as poor customer service, unhelpful representatives, and a lack of effective problem-solving communication.
Recent Reviews Mention...
“easy to use their website for scheduling”
“keep you updated on everything via email”
“Updates provided put everyone at ease”
5. Stick to Prices
Nationwide Average: 5.99/10
frequently fails to honor their initial quotes, often resulting in unexpected and unfair additional charges for many customers.
Recent Reviews Mention...
“lied to about services and did not stick to promises”
“Nothing goes according to plan.”
“added extra fee unfairly”
Customer Insights
Cost: $ 659.00 from 3 reviews
Great Crew Members
| Nietzschy | Nietzschy was so kind and amazing |
| Nietzche | did a fantastic job today |
| Alby,Ashley | true professionals, very helpful |
| Frank | Frank was very helpful |
| Nietzschy | Nietzschy was awesome and accommodating |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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